BT FREELANCE XC 1500 User Manual page 48

48 Help
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 25.
• The caller may have withheld their number.
• An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
• You can register a total of up to 5 handsets to your BT Freelance XC1500 base. Check that you
have not exceeded the limit.
• Check that you have entered the correct PIN number (default PIN 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes your BT Freelance XC1500 can interfere with other electrical equipment if it is placed
too close. It is recommended that you place your BT Freelance XC1500 at least one metre away
from electrical appliances or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are still experiencing difficulties please call the BT Freelance XC1500
Helpline on 0808 100 6556*.
If you experience any problems, please call the Helpline on 0808 100 6556*