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Fabric softener not rinsed
in,
compartment for ad-
ditives is filled with water.
Door cannot be opened
when appliance is switched
on.
Washing is heavily creased.
If the wash results are not satisfactory
Washing is grey and scale is being deposited in the drum
• Too little detergent is being used.
• The right detergent was not used.
• Special soiling was not pre-treated.
• Programme or temperature was not correctly set.
There are grey stains on the washing.
• Washing soiled with ointment, grease or oil was washed with too lit-
tle detergent.
• It was washed at too low a temperature.
• A common cause is that fabric conditioner – especially a concentrate
– has got onto the washing. Such stains should be washed out as
quickly as possible and make sure that you are careful when using
fabric conditioner.
After the last rinse foam can still be seen.
• Modern detergents may create foam even in the last rinse cycle. The
washing is however sufficiently rinsed.
30
Problem
Conditioner insert in the
compartment for addi-
tives is not correctly at-
tached or is blocked.
Door locked.
Power cut. (All displays
are off.)
For safety reasons, the
door remains locked for
approx. 4 to 10 minutes.
Possibly too much wash-
ing was loaded.
Possible cause
Remedy
Clean detergent dispenser
drawer, insert conditioner in-
sert firmly.
Wait until the display shows
"Door openable" and "Cycle
ended" alternately.
Program continues, when
power cut is over.
To remove washing:
If water can be seen in the
appliance, before opening the
door, first perform an emer-
gency drain.
Observe maximum loads.
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