FujiFilm FINEPIX JZ500 Series User Manual page 116

Shooting
Problem Problem
No picture is
taken when the
shutter button is
Taking
pressed.
pictures
The monitor
goes dark after
shooting.
The camera does
Focus
not focus.
Face detection
not available.
Intelligent
No face is
Face
detected.
Detection
Wrong subject
selected.
Macro mode is
Close-ups
not available.
90
Possible cause Possible cause
Memory is full.
Memory is not formatted.
There is dirt on the memory card contacts. Clean the contacts with a soft, dry cloth.
The memory card is damaged.
The battery is exhausted.
The camera has turned off automatically.
The flash has fired.
The subject is close to the camera.
The subject is far away from the camera.
The subject is not suited to autofocus.
Intelligent Face Detection is not available
in the current shooting mode.
The subject's face is obscured by
sunglasses, a hat, long hair, or other objects.
The subject's face occupies only a small
area of the frame.
The subject's head is at an angle or the
subject is not facing the camera.
The camera is tilted.
The subject's face is poorly lit.
The selected subject is closer to the center
of the frame than the main subject.
Macro mode is not available in the current
shooting mode.
Solution Solution
Insert a new memory card or delete pictures.
Format the memory card or internal memory.
Insert a new memory card.
Insert a fresh or fully-charged spare battery.
Turn the camera on.
The monitor may darken while the flash
charges. Wait for the flash to charge.
Select macro mode.
Cancel macro mode.
Use focus lock.
Choose a different shooting mode.
Remove the obstructions.
Change the composition so that the subject's
face occupies a larger area of the frame.
Ask the subject to face the camera and hold
their head straight.
Hold the camera straight.
Shoot in bright light.
Recompose the picture or turn face detection
off and frame the picture using focus lock.
Choose a different shooting mode.
Troubleshooting
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