Page 1
Dell™ Inspiron™ 9400/E1705 Owner’s Manual Model PP05XB w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Page 2
Pentium are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation;...
Contents Finding Information ....... A Tour of Your Computer Determining Your Computer’s Configuration .
Page 4
......Dell™ QuickSet Battery Meter ..... . .
Page 5
....... . . Using Dell Media Experience and Dell MediaDirect™...
Page 6
Starting the Dell Diagnostics From Your Hard Drive ... . Starting the Dell Diagnostics From the Drivers and Utilities CD ..Dell Diagnostics Main Menu .
Page 7
....... . Accessing the Dell Support Utility .....
Page 8
Using Microsoft Windows XP System Restore ....Using Dell PC Restore by Symantec ....
Page 9
......Dell Technical Support Policy (U.S. Only) ....
Documentation and drivers are already installed on your computer. You can use the CD to install drivers (see "Manually Reinstalling Drivers" on page 110) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 87). Readme files may be included on your CD to...
Page 12
• Microsoft Windows License Label These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct...
Page 13
• Community Forum — Online discussion with other Corporate, government, and education customers Dell customers can also use the customized Dell Premier Support website at • Upgrades — Upgrade information for components, such premier.support.dell.com. as memory, the hard drive, and the operating system •...
Page 14
Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
A Tour of Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Access the Windows Help and Support Center. For instructions, see "Windows Help and Support Center"...
Dell MediaDirect button power button speakers keyboard and wireless status lights D I S P L A Y L A T C H E S — Keeps the display closed.
Page 17
D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
Page 18
™ B U T T O N — Press the Dell MediaDirect button to launch Dell MediaDirect or Microsoft ® Windows Media Center Edition. See "Using Dell Media Experience and Dell MediaDirect™" on page 59. A Tour of Your Computer...
Page 19
K E Y B O A R D A N D W I R E L E S S S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled.
Left Side View security cable slot USB connectors (2) optical-drive-tray eject button air vent optical drive S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device.
Right Side View hard drive IEEE 1394 connector audio connectors (2) ExpressCard slot 5-in-1 media memory card air vent reader H A R D D R I V E — Stores software and data. X P R E S S A R D S L O T —...
Page 22
M E D I A M E M O R Y C A R D R E A D E R — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. The 5-in-1 media memory card reader reads the following digital media memory cards: •...
Back View air vent USB connectors (2) AC adapter connector S-video TV-out connector USB connectors (2) air vent network (RJ-45) connector Digital-Video Interface (DVI) connector modem (RJ-11) connector video (VGA) connector A I R V E N T — The computer uses fan(s) to create airflow through the vents, which prevents the computer from overheating.
Page 24
N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. Connects the computer to a network.
Page 25
V I D E O C O N N E C T O R Connects an external VGA-compatible monitor. A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer.
Page 26
The AC adapter is available in both 2-wire and 3-wire configurations. Use the AC adapter that is compatible with the power connectors in your country. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
Bottom View subwoofer cover for optional internal memory module cover ® card with Bluetooth wireless technology battery charge gauge hard drive air vent battery-bay latch release air vent optical-drive locking screw battery Mini-Card/modem cover S U B W O O F E R —...
Page 28
A I R V E N T — The computer uses fan(s) to create airflow through the vent(s), which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.
Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
Page 32
Create a Wizard Disk To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Click the Start button. 2 Click Files and Settings Transfer Wizard. 3 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 4 On the Which computer is this? screen, click New Computer and click Next.
3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I ® ® Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft Windows XP Operating System?).
USB connector on USB printer cable connector on printer computer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.The Dell QuickSet Brightness Meter shows the current brightness setting for the display.
Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed. Before you change any of the default display settings, make a note of the default settings for future reference.
Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.
Battery Meter, see "Dell™ QuickSet Battery Meter" on page 44. CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see "Dell™ QuickSet Features" on page 53. Display Functions <Fn><F8>...
<Fn><F1> Puts the system into hibernate mode (if Dell QuickSet is "Dell™ QuickSet installed). For more information, see Features" on page 53. Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn>...
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. •...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
Dell QuickSet may not be available on your computer. Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter window. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.
You can check battery health in one of two ways: by using the charge gauge on the battery (see "Check the Battery Health" on page 46), and by using the Battery Health tab on the Battery Meter window in Dell QuickSet.
You can check battery health in one of two ways: by using the charge gauge on the battery and by using the Battery Meter window in Dell QuickSet (see "Battery Health" on page 45). To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds.
Page 47
To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by. • Depending on how you set the power management options on the Advanced tab in the Power Options Properties window, use one of the following methods: –...
Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer. Power Management Wizard NOTE: The Power Management Wizard is not available if you have restricted access rights. To open the Power Management Wizard, click the icon in the taskbar and then click Power Wizard.
Page 49
The Selecting a Power Scheme screen allows you to create, edit, and switch between power schemes. In addition, you can delete power schemes that you create, but you cannot delete Dell™ QuickSet predefined power schemes (Maximum Battery, Maximum Performance, Presentation, Network Disabled, and Balanced).
Page 50
Completing the Power Management Wizard This screen summarizes the QuickSet power scheme, sleep mode, and battery alarm settings for your computer. Review the settings you have selected and click Finish. For more information about QuickSet, right-click the icon in the taskbar and click Help. Power Options Properties The Power Options Properties window helps you to manage power consumption and monitor battery charge status.
Charging the Battery NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on.
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
Dell™ QuickSet provides you with easy access to configuration settings for power management schemes, battery resources, icon and font size, display brightness, speaker volume, and network activity. Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- ® ®...
View the version and copyright date of the QuickSet application program installed on your computer. For more information about QuickSet, right-click the icon in the taskbar and click Help. Downloading the Dell QuickSet Application If your computer does not have Dell™ QuickSet, you can go to dell.support.com and download the software. Dell™ QuickSet Features...
Using CDs, DVDs, and Other Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs.
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All Programs (or Programs)→...
This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
If you have two CD or DVD drives, select the drive into which you have inserted your source CD or • DVD and click the Disc Copy button. The computer copies the data from the source CD or DVD to the blank CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.
If the Computer Is Off or in Hibernate Mode When your computer is off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application. Using CDs, DVDs, and Other Multimedia...
NOTICE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the hard drive. You will need the installation software to reinstall these media applications. Contact Dell for assistance. See "Contacting Dell" on page 151.
Page 61
S-video TV-out connector S/PDIF digital audio Pb (blue) component connector video-output connector component video adapter Pr (red) component video- Y (green) component output connector video-output connector Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector.
S-Video and Standard Audio audio connector S-video TV-out connector standard S-video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.
S-Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter composite video adapter S-video cable S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
Page 64
composite video adapter S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable.
Composite Video and Standard Audio audio input connector S-video TV-out connector composite video adapter composite video adapter composite video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.
composite video adapter composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.
Page 67
composite video adapter composite video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
Page 69
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
Component Video and S/PDIF Digital Audio S-video TV-out connector component video adapter component video adapter component video cable standard audio cable Using CDs, DVDs, and Other Multimedia...
Page 71
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, and point to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button.
7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen. ®...
Using ExpressCards See "Specifications" on page 135 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot;...
ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the ExpressCard. Removing an ExpressCard or Blank NOTICE: Use the ExpressCard configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer.
Page 77
release button ExpressCard Using ExpressCards...
Using the 5-in-1 Media Memory Card Reader The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device. The 5-in-1 media memory card reader reads the following media memory cards: •...
5-in-1 media memory card media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the media memory card, if applicable.
Setting Up a Home and Office Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.
Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard.
Start Button and Connect To Option 1 Click the Start button. 2 Point to Connect To, and then click Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card.
4 Disconnect your broadband modem power cable from the electrical outlet. 5 Disconnect the network cable from the computer and the modem. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup.
Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 82.
Viewing the Status of the Wireless Network Card Through Dell™ QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to turn the wireless activity indicator on or off.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.
If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Allows you to customize the test by changing the test settings. 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — on page 110. See "Dell Diagnostics" on page 87. U N T H E E L L I A G N O S T I C S —...
If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems A hot hard drive may prevent the operating L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N —...
— mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell. See "Contacting Dell" on page 151. Ensure that you have spelled the command correctly, put spaces in the A D C O M M A N D O R F I L E N A M E —...
Page 95
X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 151.
Page 96
E D I A I R E C T — Rights Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect problems" on page 101. A memory module may be E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S R E A D V A L U E E X P E C T I N G V A L U E —...
Page 97
If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See "Using the System Setup Program" on page 143. If the message reappears, contact Dell. See "Contacting Dell" on page 151. The reserve battery that supports the system configuration settings may...
— memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87. Insert a disk into the drive and try again. I S N O T A C C E S S I B L E H E D E V I C E I S N O T R E A D Y —...
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...
Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance. See "Contacting Dell" on page 151. Other software problems...
Your computer is designed to use the 90-W AC adapter; for optimum system performance, you should always use this adapter. The 65-W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using less-powerful AC adapters, including the 65-W AC adapter, will cause you to receive a WARNING message.
See "Reinstalling Drivers and Utilities" on page 108. E I N S T A L L T H E A U D I O D R I V E R — See "Dell Diagnostics" on page 87. U N T H E E L L I A G N O S T I C S —...
1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 151.
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Page 109
Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance.
7 Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.
Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
Page 113
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. NOTE: Dell PC Restore by Symantec may not be available in certain countries nor on certain computers.
To remove PC Restore: 1 Log on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as administrator.
Page 115
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see "Before Working Inside Your Computer" on page 118). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Adding and Replacing Parts...
Page 120
NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. See "Restoring Your Operating System" on page 111 and "Reinstalling Drivers and Utilities" on page 108.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging hard drive Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications"...
Page 122
NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 4 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.
Page 123
5 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.
Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer.
modem modem cable modem connector on system board modem pull-tab modem screw 5 Install the replacement modem: Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.
Page 126
NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 117. 2 Turn the computer over and loosen the captive screws from the Mini-Card/modem cover. 3 Place your finger under the cover at the indentation, and lift the cover to remove it.
Page 127
antenna cables (2) Mini-Card Mini-Card connector Release the Mini-Card by pushing the metal securing clips toward the back of the computer until the card pops up slightly. Lift the Mini-Card out of its connector. securing clips Mini-Card Adding and Replacing Parts...
Page 128
NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the replacement Mini-Card: Align the Mini-Card with the connector at a 45-degree angle, and press the Mini-Card down into the securing clips until the card clicks into place.
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer.
Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer.
Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer.
Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 117. 2 Turn the computer over. 3 Remove the optical-drive security screw. 4 Insert a scribe into the notch and push it to the side to release the drive from the bay.
Page 133
If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. 1 Follow the procedures in "Before You Begin" on page 117. 2 Remove the battery. See "Replacing the Battery" on page 52. 3 Loosen the captive screw and remove the card cover from the computer. 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer.
Specifications NOTE: Your computer comes in different configurations. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15. Processor ® Processor type Intel Core™ Solo processor ® Intel Core™ Duo processor L1 cache 64 KB L2 cache 2 MB External bus frequency (front side...
Page 136
Memory Memory module connector two user-accessible SODIMM connectors Memory module capacities 256 MB, 512 MB, and 1 GB Memory type 1.8 V SODIMM DDR-II supports DDR-II up to 667 MHz Minimum memory 256 MB Maximum memory 2 GB 5-in-1 media memory card reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported...
Page 137
Communications Modem: Type V.92 56K MDC Controller softmodem Interface internal HDA (High Definition Audio) bus Network adapter 10/100 Ethernet LAN on system board Wireless internal PCI-e Mini-Card WLAN support; ® internal card with Bluetooth wireless technology Video NOTE: Your computer comes in different configurations with different video controller cards.
Page 138
Display Type (active-matrix TFT) WXGA+; WUXGA Dimensions: Height 245.0 mm (9.64 inches) Width 383.0 mm (15 inches) Diagonal 431.8 mm (17 inches) Maximum resolutions: WXGA+ 1440 x 900 at 16.7 million colors WUXGA 1920 x 1200 at 16.7 million colors Refresh rate 60 Hz Operating angle...
Page 139
Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.88-inch) sensor-active area Height 42.9-mm (1.69-inch) rectangle Battery Type 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.47 inches) Weight...
Page 140
AC Adapter Input voltage 90–264 VAC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 5.62 A (maximum at 4-second pulse); 4.62 A (continuous) Output power 90 W Rated output voltage 19.5 VDC Dimensions: Height 34.2 mm (1.35 inches) Width 60.8 mm (2.39 inches) Depth...
Page 141
Environmental (continued) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with a 2-ms half-sine pulse): Operating 143 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Specifications...
Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.
2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. ®...
If the computer belongs to a company, notify the security office of the company. • Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer.
Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported of the missing computer.
2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
Page 152
Local Numbers, and Country Code Toll-Free Numbers City Code Aruba General Support toll-free: 800-1578 Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2...
Page 153
Country Code: 32 02 481 92 96 Technical Support for XPS portable computers only City Code: 2 Technical Support for all other Dell computers 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 65...
Page 154
Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2969 Inspiron) Technical Support (OptiPlex™, Latitude™, and toll-free: 800 858 0950 Dell Precision™)
Page 155
Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for XPS portable computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505...
Page 156
Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for XPS portable computers only 0825 387 129 Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
Page 157
Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
Page 158
Country Code: 353 Technical Support for XPS portable computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care...
Page 159
Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
Page 160
Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 880 193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 881 306...
Page 161
Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66...
Page 162
Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support for XPS portable computers only 815 35 043 Technical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298...
Page 163
International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
Page 164
Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue 011 709 7713 Country Code: 27 Technical Support 011 709 7710...
Page 165
E-mail: support.euro.dell.com/se/sv/emaildell/ Country Code: 46 Technical Support for XPS portable computers only 0771 340 340 City Code: 8 Technical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care...
Page 166
Local Numbers, and Country Code Toll-Free Numbers City Code Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
Page 167
1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...
Page 169
Glossary Terms in this Glossary are provided for battery — A rechargeable internal power source used to operate portable computers when not connected to an AC informational purposes only and may or may not adapter and an electrical outlet. describe features included with your particular battery life span —...
Page 170
bus — A communication pathway between the CD-RW/DVD drive — A drive, sometimes referred to as a components in your computer. combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) bus speed — The speed, given in MHz, that indicates how discs.
Page 171
conforms to DIN (Deutsche Industrie-Norm) standards; DVD-R — DVD recordable — A recordable version of a it is typically used to connect PS/2 keyboard or mouse DVD. Data can be recorded only once onto a DVD-R. cable connectors. Once recorded, the data cannot be erased or written over. disk striping —...
Page 172
Express Service Code — A numeric code located on a GB — gigabyte — A measurement of data storage that sticker on your Dell™ computer. Use the Express Service equals 1024 MB (1,073,741,824 bytes). When used to Code when contacting Dell for assistance. Express Service refer to hard drive storage, the term is often rounded to Code service may not be available in some countries.
Page 173
HTML — hypertext markup language — A set of codes IrDA — Infrared Data Association — The organization inserted into an Internet web page intended for display on that creates international standards for infrared an Internet browser. communications. HTTP — hypertext transfer protocol — A protocol for IRQ —...
Page 174
— A bay that supports devices such as optical MB — megabyte — A measurement of data storage that drives, a second battery, or a Dell TravelLite™ module. equals 1,048,576 bytes. 1 MB equals 1024 KB. When used monitor —...
Page 175
Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides optical drive — A drive that uses optical technology to automatic installation, configuration, and compatibility read or write data from CDs, DVDs, or DVD+RWs. with existing hardware if the BIOS, operating system, and Example of optical drives include CD drives, DVD drives, all devices are Plug and Play compliant.
Page 176
Service Tag — A bar code label on your computer that refresh rate — The frequency, measured in Hz, at which identifies your computer when you access Dell Support at your screen's horizontal lines are recharged (sometimes support.dell.com or when you call Dell for customer also referred to as its vertical frequency).
Page 177
Strike Zone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening TAPI — telephony application programming interface — device when a computer experiences resonating shock or Enables Windows programs to operate with a wide variety is dropped (whether the computer is on or off).
Page 178
UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports W — watt — The measurement of electrical power. One resolutions up to 1600 x 1200. W is 1 ampere of current flowing at 1 volt. WHr —...
Page 179
Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data. Glossary...