Crestron CHV-THSTAT Operation And Installation Manual

Crestron CHV-THSTAT Operation And Installation Manual

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Crestron CHV-TSTAT & CHV-THSTAT
Thermostats
Operations and Installation Guide
Firmware Version v2.061.0018 and Later

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Summary of Contents for Crestron CHV-THSTAT

  • Page 1 Crestron CHV-TSTAT & CHV-THSTAT Thermostats Operations and Installation Guide Firmware Version v2.061.0018 and Later...
  • Page 2: Regulatory Compliance

    Rockleigh, NJ 07647 1-888-CRESTRON Regulatory Compliance As of the date of manufacture, the CHV-TSTAT and CHV-THSTAT has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules.
  • Page 3: Table Of Contents

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats Contents Quick Installation Reference ....................iii Thermostats: CHV-TSTAT and CHV-THSTAT Introduction ..........................1 Functions and Features ....................1 Specifications ......................4 Physical Description....................5 Setup ............................9 Network Wiring......................9 Identity Code ....................... 9 System Connections ....................10 Wiring Diagrams ........................
  • Page 4 Thermostats Crestron CHV-TSTAT and CHV-THSTAT Programming with Crestron SystemBuilder.............. 72 Programming with D3 Pro..................72 Programming with SIMPL Windows ................ 73 Example Program ...................... 74 Uploading and Upgrading......................75 Establishing Communication..................75 Programs and Firmware .................... 76 Program Checks ......................76 Problem Solving ........................
  • Page 5: Quick Installation Reference

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats Quick Installation Reference 1. Select a suitable location and run the connecting wires from the heating/cooling system and the Cresnet system. Refer to page 7 for a description of the thermostat connectors. Refer to page 9 for Network wiring details.
  • Page 7: Thermostats: Chv-Tstat And Chv-Thstat

    CHV-TSTAT through an external remote humidity sensor (sold separately). Although functional as standalone thermostats, the CHV-TSTAT and CHV-THSTAT deliver greatly enhanced functionality as part of a complete Crestron ® Home automation system. The thermostats are available in six different models:...
  • Page 8: Remote Sensors

    Multiple Crestron thermostats may be networked via Cresnet to a PAC2, PAC2M, or other 2-Series control system, enabling global temperature and humidity adjustment from any thermostat. Automation functions such as lighting, motorized blinds, or...
  • Page 9 Crestron CHV-TSTAT and CHV-THSTAT Thermostats Heating and Cooling Systems The CHV-TSTAT and CHV-THSTAT can control the following heating and cooling systems: • One stage heat • One stage heat, one stage cool • One stage heat, one stage cool (heat pump with auxiliary heat) •...
  • Page 10: Specifications

    CHV-TSTAT requires additional remote humidity sensor for indoor humidity sensing, sold separately. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
  • Page 11: Physical Description

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
  • Page 12 Thermostats Crestron CHV-TSTAT and CHV-THSTAT CHV-TSTAT and CHV-THSTAT Overall Dimensions (Side and Rear Views) 3.27 in 1.04 in (84 mm) (27 mm) CHV-TSTAT and CHV-THSTAT Backplate (Front Cover Removed) NETWORK 6 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 13 Outdoor temperature/humidity sensing requires additional remote sensors, sold separately. CHV-TSTAT requires additional remote humidity sensor for indoor humidity sensing, sold separately. (Continued on following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 7 Operations and Installation Guide – DOC. 8163D...
  • Page 14 (refer to “System Connections” on page 10) NETWORK Terminal block, connects to Cresnet control network (OPTIONAL) Power (24 Volts DC) Data Data Ground 8 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 15: Setup

    For more details, refer to “Check Network Wiring” on page 81. Identity Code The Net ID of the CHV-TSTAT/CHV-THSTAT has been factory set to 2A. The Net IDs of multiple CHV-TSTAT/CHV-THSTAT devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™...
  • Page 16: System Connections

    Crestron CHV-TSTAT and CHV-THSTAT System Connections NOTE: Installers should have a strong working knowledge of HVAC systems. CHV-TSTAT and CHV-THSTAT Backplate – Front View With Cover Removed HUM - Energized (connected) to RHU during humidity call RHU - Reference for humidifier...
  • Page 17: Wiring Diagrams

    Wiring Diagrams The wiring diagrams that follow show connections for the CHV-TSTAT and CHV-THSTAT. The heating or cooling system can supply power to the thermostat, or a separate transformer can supply it. In many installations, spare conductors are available to supply 24 VAC to the thermostat, using the C (24 VAC common) connection on the HVAC equipment.
  • Page 18: Separately Powered Two Wire Heat Systems (Powered By An Independent Transformer)

    Independent Transformer Connection – P4 Jumper Connects Pins 2 and 3 Single Stage Heat Only Systems Single Stage Heat Only System Powered – P4 Jumper Connects Pins 1 and 2 12 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 19: Single Stage Heat With Fan Control Systems

    Single Stage Heat with Fan Control – P4 Connects Pins 1 and 2 – Additional Jumper Connects RH to RC Single Stage Cool Only Systems Single Stage Cool Only – P4 Jumper Connects Pins 3 and 4 Thermostats: CHV-TSTAT and CHV-THSTAT • 13 Operations and Installation Guide – DOC. 8163D...
  • Page 20: Single Stage Heat/Cool With Integrated Control Unit Systems

    Single Stage Heat/Cool with Integrated Control Unit Systems Single Stage Heat/Cool with Integrated Control Unit – P4 Jumper Connects Pins 1 and 2 – Additional Jumper RH to RC 14 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 21: Single Stage Heat/Cool With Separate Systems

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats Single Stage Heat/Cool with Separate Systems Single Stage Heat/Cool with Separate Systems – Heating System Powered – P4 Jumper Connects Pins 1 and 2 Thermostats: CHV-TSTAT and CHV-THSTAT • 15 Operations and Installation Guide – DOC. 8163D...
  • Page 22: Single Stage Heat Pump Systems

    Thermostats Crestron CHV-TSTAT and CHV-THSTAT Single Stage Heat Pump Systems Single Stage Heat Pump – P4 Jumper Connects Pins 3 and 4– Additional Jumper RH to RC 16 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 23: Two Stage Heat Pump Systems

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats Two Stage Heat Pump Systems Two Stage Heat Pump System – P4 Jumper Connects Pins 3 and 4 – Additional Jumper RH to RC Thermostats: CHV-TSTAT and CHV-THSTAT • 17 Operations and Installation Guide – DOC. 8163D...
  • Page 24: Slab 1, Slab 2, And Slab 3 (Floor Warming And/Or Space Heating) Systems

    Slab 1, Slab 2, and Slab 3 (Floor Warming and/or Space Heating) Systems Slab 1, Slab 2, and Slab 3 Systems (Floor Warming and/or Space Heating) – P4 Jumper Connects Pins 1 and 2 18 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 25: Slab 4A Two Stage Heat/Single Stage Cool Systems And Slab 5A Floor Warming With Single Stage Space Heat/Cool Systems

    Systems and Slab 5A Floor Warming with Single Stage Space Heat/Cool Systems Heat/Cool Style Connections Slab 4A – P4 Jumper Connects Pins 1 and 2 – Jumper Connects RH to RC Thermostats: CHV-TSTAT and CHV-THSTAT • 19 Operations and Installation Guide – DOC. 8163D...
  • Page 26: Slab 4B Two Stage Heat/Single Stage Cool System And Slab 5B Single Stage Heat/Cool With Floor Warming Systems

    Slab 5B Single Stage Heat/Cool with Floor Warming Systems Heat Pump Style Connections Slab 4B – P4 Jumper Connects Pins 3 and 4 – Additional Jumper Connects RH to RC 20 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 27: General Humidifier Connections

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats General Humidifier Connections Thermostats: CHV-TSTAT and CHV-THSTAT • 21 Operations and Installation Guide – DOC. 8163D...
  • Page 28: Installation

    (make sure front plate snaps in place and no wires are pinched). NOTE: If replacing an existing thermostat, make note of the wire colors and positions before removing the old thermostat. 22 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 29 Crestron CHV-TSTAT and CHV-THSTAT Thermostats Installing the CHV-TSTAT and CHV-THSTAT in a Horizontal-Mount Single Gang Box NOTE: Install insulation (not supplied) in the single gang box to prevent inaccurate readings. Stud Single-gang electrical box Panhead (not provided) 6/32 x 1 in...
  • Page 30: Thermostat Setup

    Sensors that have the same designation (for example, outdoor) are averaged together. NOTE: The thermostat will not leave the setup mode unless a valid sensor selection is made. 24 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 31: System Types And Definitions

    Heat pump system setup begins on page 31. Thermostats: CHV-TSTAT and CHV-THSTAT • 25 Operations and Installation Guide – DOC. 8163D...
  • Page 32 Heat radiates from the floor to warm the space above. The CHV-TSTAT and CHV-THSTAT support seven variations of slab heat systems. SLAB 1: Floor warming only. Operates the slab heat to maintain a particular slab temperature.
  • Page 33: Heat/Cool, 1 Or 2 Stages, Forced Air Or Radiant

    High number = less aggressive trigger for second stage (6 will disable this feature altogether). NOTE: A setting of 3 is recommended for most installations. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 27 Operations and Installation Guide – DOC. 8163D...
  • Page 34 To Continue control of other functions (e.g. lights, alarms, etc.) Reverse SMODE Dir: Allows arrow keys to select mode functions in both directions. (Continued on the following page) 28 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 35 NOTE: REMOTE 1 and REMOTE 2 options do not appear on this screen if these sensors are not connected. NOTE: Thermostat auto-detects connected remote sensors. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 29 Operations and Installation Guide – DOC. 8163D...
  • Page 36 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 30 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 37: Heat Pump, 1 Or 2 Stages, Aux Heat Or Dual Fuel

    High number = less aggressive trigger for second stage (6 will disable this feature altogether). NOTE: A setting of 3 is recommended for most installations. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 31 Operations and Installation Guide – DOC. 8163D...
  • Page 38 (e.g. lights, alarms, etc.) Press To Continue Reverse SMODE Dir: Allows arrow keys to select mode functions in both directions. (Continued on the following page) 32 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 39 NOTE: REMOTE 1 and REMOTE 2 options do not appear on this screen if these sensors are not connected. NOTE: Thermostat auto-detects connected remote sensors. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 33 Operations and Installation Guide – DOC. 8163D...
  • Page 40 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 34 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 41: Slab 1 - Floor Warming Only

    NOTE: Most dehumidifier applications will automatically trigger fan operation. NOTE: This setting is only useful for humidity calls with normal (non-inverted) logic. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 35 Operations and Installation Guide – DOC. 8163D...
  • Page 42 SB – Slab OD – Outdoor Press To Continue HM – Humidity NA – None Use 0.5 DEG C Step: Display in 0.5°C-degree units. (Continued on the following page) 36 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 43 REMOTE 2: NOTE: For best results, calibration should be performed when RH is 40% or higher. Press To Continue (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 37 Operations and Installation Guide – DOC. 8163D...
  • Page 44 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 38 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 45: Slab 2 - Single Stage Space Heat With Slab Maximum

    NOTE: Most dehumidifier applications will automatically trigger fan operation. NOTE: This setting is only useful for humidity calls with normal (non-inverted) logic. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 39 Operations and Installation Guide – DOC. 8163D...
  • Page 46 SB – Slab OD – Outdoor Press To Continue HM – Humidity NA – None Use 0.5 DEG C Step: Display in 0.5°C-degree units. (Continued on the following page) 40 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 47 REMOTE 2: NOTE: For best results, calibration should be performed when RH is 40% or higher. Press To Continue (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 41 Operations and Installation Guide – DOC. 8163D...
  • Page 48 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 42 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 49: Slab 3 - Single Stage Heat With Slab Minimum/Maximum

    NOTE: Most dehumidifier applications will automatically trigger fan operation. NOTE: This setting is only useful for humidity calls with normal (non-inverted) logic. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 43 Operations and Installation Guide – DOC. 8163D...
  • Page 50 SB – Slab OD – Outdoor Press To Continue HM – Humidity NA – None Use 0.5 DEG C Step: Display in 0.5°C-degree units. (Continued on the following page) 44 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 51 REMOTE 2: NOTE: For best results, calibration should be performed when RH is 40% or higher. Press To Continue (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 45 Operations and Installation Guide – DOC. 8163D...
  • Page 52 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 46 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 53: Slab 4A - Two Stage Heat/One Stage Cool With Slab Maximum

    NOTE: Most dehumidifier applications will automatically trigger fan operation. NOTE: This setting is only useful for humidity calls with normal (non-inverted) logic. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 47 Operations and Installation Guide – DOC. 8163D...
  • Page 54 SB – Slab OD – Outdoor Press To Continue HM – Humidity NA – None Use 0.5 DEG C Step: Display in 0.5°C-degree units. (Continued on the following page) 48 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 55 REMOTE 2: NOTE: For best results, calibration should be performed when RH is 40% or higher. Press To Continue (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 49 Operations and Installation Guide – DOC. 8163D...
  • Page 56 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 50 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 57: Slab 4B - 2 Stage Heat/1 Stage Cool With Slab Maximum (Heat Pump)

    AUX Balance Point: (0º – 90ºF or N/A) Maximum outdoor temperature at which Aux heat system supplements the heat pump (requires an outdoor temperature sensor). (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 51 Operations and Installation Guide – DOC. 8163D...
  • Page 58 To Continue control of other functions (e.g. lights, alarms, etc.) Reverse SMODE Dir: Allows arrow keys to select mode functions in both directions. (Continued on the following page) 52 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 59 NOTE: REMOTE 1 and REMOTE 2 options do not appear on this screen if these sensors are not connected. NOTE: Thermostat auto-detects connected remote sensors. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 53 Operations and Installation Guide – DOC. 8163D...
  • Page 60 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 54 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 61: Slab 5A - 1 Stage Heat/Cool With Floor Warming

    NOTE: Most dehumidifier applications will automatically trigger fan operation. NOTE: This setting is only useful for humidity calls with normal (non-inverted) logic. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 55 Operations and Installation Guide – DOC. 8163D...
  • Page 62 SB – Slab OD – Outdoor Press To Continue HM – Humidity NA – None Use 0.5 DEG C Step: Display in 0.5°C-degree units. (Continued on the following page) 56 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 63 REMOTE 2: NOTE: For best results, calibration should be performed when RH is 40% or higher. Press To Continue Continued on the following page Thermostats: CHV-TSTAT and CHV-THSTAT • 57 Operations and Installation Guide – DOC. 8163D...
  • Page 64 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 58 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 65: Slab 5B - 1 Stage Heat/Cool With Floor Warming (Heat Pump)

    AUX Balance Point: (0º – 90ºF or N/A) Maximum outdoor temperature at which Aux heat system supplements the heat pump (requires an outdoor temperature sensor). (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 59 Operations and Installation Guide – DOC. 8163D...
  • Page 66 To Continue control of other functions (e.g. lights, alarms, etc.) Reverse SMODE Dir: Allows arrow keys to select mode functions in both directions. (Continued on the following page) 60 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 67 NOTE: REMOTE 1 and REMOTE 2 options do not appear on this screen if these sensors are not connected. NOTE: Thermostat auto-detects connected remote sensors. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 61 Operations and Installation Guide – DOC. 8163D...
  • Page 68 Press and hold the MODE and VIEW buttons simultaneously for five seconds to exit Setup. NOTE: You cannot exit if the sensor setup does not meet system requirements. 62 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 69: Thermostat Operation

    Pressing MODE will not change the screen until the setpoint has stopped flashing. NOTE: System indicators flash to indicate short cycle timer protection (timer guards) engaged. Thermostats: CHV-TSTAT and CHV-THSTAT • 63 Operations and Installation Guide – DOC. 8163D...
  • Page 70: View Button Menus

    NOTE: This page is only seen when a message has been sent to the thermostat. Press the MODE button to clear (CLR) the message(s). This acknowledges to the control system that the message has been read. 64 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 71: Mode Button Menus

    NOTE: CHV-TSTAT requires additional remote humidity sensor (CHV-RTHS), sold separately. Use the up ▲and down ▼arrow buttons to select ENABLED or DISABLED. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 65 Operations and Installation Guide – DOC. 8163D...
  • Page 72 Crestron CHV-TSTAT and CHV-THSTAT Heat/Cool, Heat Pump and Slab 4 System Thermostat Operation (Continued) MODE CRESTRON SYSTEM SCREEN Pressing the MODE button again displays the “Crestron Sys” screen. MODE Crestron Sys Use the up ▲and down▼arrow buttons to select ONLINE...
  • Page 73 ON. NOTE: In AUTO, the fan runs only when the system calls for heat or cool. In ON, the fan runs continuously. (Continued on the following page) Thermostats: CHV-TSTAT and CHV-THSTAT • 67 Operations and Installation Guide – DOC. 8163D...
  • Page 74 SEND VIEW temperature settings to all other thermostats on the system, provided that this function has been defined in the Crestron program. Press the down▼ button to send the update. Pressing the MODE button again returns you to the Main Screen.
  • Page 75 (CHV-RTHS), sold separately. Use the up ▲and down ▼arrow buttons to select ENABLED or DISABLED. MODE CRESTRON SYSTEM SCREEN Pressing the MODE button again displays the “Crestron Sys” screen. MODE Crestron Sys Use the up ▲and down ▼arrow buttons to select ONLINE...
  • Page 76 ON. NOTE: In AUTO, the fan runs only when the system calls for heat or cool. In ON, the fan runs continuously. (Continued on the following page) 70 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 77 SEND VIEW temperature settings to all other thermostats on the system, provided that this function has been defined in the Crestron program. Press the down▼ button to send the update. Pressing the MODE button again returns you to the Main Screen.
  • Page 78: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at www.crestron.com/support.
  • Page 79: Programming With Simpl Windows

    NOTE: When programming a CHV-TSTAT/CHV-THSTAT in SIMPL Windows, always begin with the example program and modify as required. To find example programs, refer to “Example Program” on page 74. Also visit Crestron’s True Blue Support on the web for more programming tips.
  • Page 80: Example Program

    5. The ID code specified in the SIMPL Windows program must match the Net ID of each unit. Refer to “Identity Code” on page 9. Program Manager is the view where programmers “program” a Crestron control Program Manager system by assigning signals to symbols.
  • Page 81: Uploading And Upgrading

    IP table) to ensure proper functioning. Establishing Communication Use Crestron Toolbox for communicating with the CHV-TSTAT/CHV-THSTAT; refer to the Crestron Toolbox help file for details. There is a single method of communication: indirect serial communication.. Indirect Communication PC Running...
  • Page 82: Programs And Firmware

    If a SIMPL Windows program is provided, it can be uploaded to the control system SIMPL Windows using SIMPL Windows or Crestron Toolbox. Check the Crestron website to find the latest firmware. (New users may be required Firmware to register to obtain access to certain areas of the site, including the FTP site.) Upgrade CHV-TSTAT/CHV-THSTAT firmware via Crestron Toolbox.
  • Page 83: Problem Solving

    Error: Message from device Slot-09.ID-2A: Sensor R1T type OD: 101,3922 Errors @ 3922 (0056:0000:0056) The following is an example output, as seen in Crestron Toolbox, when two air space sensors are connected to RS1 and the first sensor encountered a read failure: Error: Message from device Slot-09.ID-2A: Sensor R1T...
  • Page 84: Local Error Messages

    NOTE: All of these conditions are self-healing if the sensor begins sending valid data. 78 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 85: Troubleshooting

    Crestron CHV-TSTAT and CHV-THSTAT Thermostats Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CHV-TSTAT/CHV-THSTAT Troubleshooting TROUBLE POSSIBLE CORRECTIVE ACTION CAUSE(S) No display No power from...
  • Page 86 Offset is only Add offset in SIMPL program value not affecting added to Cresnet outputs "RegulationTemp" Cannot change Local operation Remove lockout from network screens or setpoints locked out 80 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 87: Check Network Wiring

    Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
  • Page 88: Reference Documents

    Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.
  • Page 89: Appendix A: Glossary

    (dewpoint). Moisture will condense on surfaces that are below this dewpoint. HVAC – Heating, ventilation and air conditioning. Interstage Differential – The proportional temperature error (0.5 to 3.0º) to trigger the second stage (2-stage only). Thermostats: CHV-TSTAT and CHV-THSTAT • 83 Operations and Installation Guide – DOC. 8163D...
  • Page 90 (second stage) to meet the demand. Wide Range Cool – Extends the cool setpoint range to the full auto range of 38° to 99°F. 84 • Thermostats: CHV-TSTAT and CHV-THSTAT Operations and Installation Guide – DOC. 8163D...
  • Page 91: Appendix B: About Heat Pumps

    This is the heat pump balance point. In a dual-fuel system, the heat pump is supplemented with a standard furnace, which takes over when it becomes more efficient than the heat pump at very low temperatures. Thermostats: CHV-TSTAT and CHV-THSTAT • 85 Operations and Installation Guide – DOC. 8163D...
  • Page 92: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.
  • Page 93 Crestron CHV-TSTAT and CHV-THSTAT Thermostats This page is intentionally left blank. Thermostats: CHV-TSTAT and CHV-THSTAT • 87 Operations and Installation Guide – DOC. 8163D...
  • Page 94 Crestron Electronics, Inc. Operations and Installation Guide – DOC. 8163D 15 Volvo Drive Rockleigh, NJ 07647 (2002184) Tel: 888.CRESTRON 05.10 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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