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Symptom
The «
DRUM POSITIONNING
end of the cycle:
*
E40
Error code
is displayed in the display win-
dow :
E20*
Error code
is displayed in the display win-
dow :
E10*
Error code
is displayed in the display win-
dow :
**
Error code EA0
is displayed in the display win-
dow :
Error code EF0** is displayed in the display win-
dow
The washing machine's drain pump runs cons-
tantly, even when the appliance is switched off.
The «filter» light** comes on :
Softener or Javel water flows through the over-
flow orifice when filling :
* Eliminate the causes of the failure if you find them, and then press on the «start/pause» pusbutton to restart the
interrupted program.
**Depending on the model.
8. AFTER SALES SERVICE
If you have an operating problem, refer to the "Operating problems" section. If any work is necessary after you have
made all your checks, your washing machine dealer is the first person authorized to take action. Otherwise, you can
always call Consumers Help that will inform you of the address of an After Sales Service.
When you call the After Sales Service, mention the model and product number of your washing machine, and its serial
number. This information is given on the inside of the filter door and on the name plate at the back of the washing
machine.
If any work is done on your washing machine, insist that your After Sales Service uses manufacturer certified spare
parts.
» light is not on at the
Cause
•
the drum could not reach the right position due to a persis-
tent unbalanced mass; turn the drum manually.
•
the cover is not correctly closed.
•
the drain filter is blocked,
•
the drain pipe is blocked or kinked,
•
the drain pipe is too high (see «installation»),
•
the drain pump is blocked,
•
the installation siphon is blocked.
•
the water tap is closed,
•
the water network has been cut off.
•
The flaps of the drum door are opened.
•
There is an internal water leak in the appliance, so :
- close the inlet water tap,
- let's the washing machine draining during two minutes before
stopping the appliance (unplug it).
- call the After Sales Service
•
the drain filter is blocked.
•
you did not put in the right amount,
•
the siphons at the back of the detergents dispenser are
blocked.
12
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