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•
Make sure that the home theater supports
the region code of the disc (see 'Region
codes' on page 29).
•
If the disc is a DVD±RW or DVD±R disc,
make sure that it is finalized.
Cannot play a DivX file.
•
Make sure that the DivX file is encoded
according to the 'Home Theater Profile'
with the DivX encoder.
•
Make sure that the DivX file is complete.
DivX or RMVB/RM subtitles do not display
correctly.
•
Make sure that the subtitle file name is
the same as the movie file name (see
'Subtitles' on page 15).
•
Select the correct character set:
1) Press
OPTIONS.
2) Select [Character Set].
3) Select the supported character set.
4) Press OK.
Cannot read the contents of a USB storage
device.
•
Make sure that the format of the USB
storage device is compatible with the
home theater.
•
Make sure that the file system on the USB
storage device is supported by the home
theater.
'No entry' or 'x' sign appears on the TV.
•
The operation is not possible.
EasyLink does not work.
•
Make sure that the home theater is
connected to a Philips brand EasyLink TV,
and the EasyLink option is on.
When you switch on the TV, the home theater
automatically switches on.
•
This behavior is normal when you are using
Philips EasyLink (HDMI-CEC). To make the
home theater work independently, switch
off EasyLink.
Cannot access BD-Live features.
•
Make sure that the home theater is
connected a home network with internet
access (see 'Connect and set up a home
network' on page 12).
•
Make sure that the network is set up. Use
a wired network installation (see 'Set up
the wired network' on page 12).
•
Make sure that the Blu-ray disc supports
BD-Live features.
•
Clear memory storage (see 'BD-Live on
Blu-ray' on page 14).
My 3D video played in 2D mode.
•
Make sure that your home theater is
connected to a 3D TV through an HDMI
cable.
•
Make sure that the disc is a Blu-ray 3D disc,
and the Blu-ray 3D video option is on (see
'Play Blu-ray 3D disc' on page 14).
TV screen is black when you play a Blu-ray 3D
video or a DivX copy protected video.
•
Make sure that the home theater is
connected to the TV through an HDMI
cable.
•
Switch to the correct HDMI source on
the TV.
Poor playback on YouTube Leanback or Picasa.
•
Make sure that the home theater is
connected to a home network and is
properly set up (see 'Connect and set up a
home network' on page 12).
•
Make sure that the internet connection
speed is higher than 2 MBPS to obtain
optimum performance.
EN
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