GE WBVH5200 Owner's Manual & Installation Instructions page 22

Before you call for service...
Problem
Water does not enter
washer or enters slowly
Snags, holes, tears, rips
or excessive wear
Wrinkling
Grayed or yellowed
clothes
Colored spots
Water temperature
is incorrect
22
Possible Cause
Automatic self system checks
Water supply is turned off
Water valve screens are
stopped up
Pens, pencils, nails, screws or
other objects left in pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in pockets
Improper sorting
Overloading
Incorrect wash cycle
Repeated washing in
water that is too hot
Not enough detergent
Not using HE (high efficiency)
detergent
Hard water
Water is not hot enough
Detergent is not
dissolving
Dye transfer
Incorrect use of fabric
softener
Dye transfer
Water supply is improperly
connected
House water heater is
not set properly
What To Do
• After START is pressed, the washer does several system
checks. Water will flow several seconds after START is
pressed.
• Turn on both hot and cold faucets fully.
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
• Remove loose items from pockets.
• Fasten snaps, hooks, buttons and zippers.
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Load your washer so clothes have enough room
to move freely.
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
• Wash in warm or cold water.
• Use correct amount of detergent.
• Use HE detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°–140°F (48°–60°C).
• Try a liquid detergent.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
• Make sure hoses are connected to correct faucets.
• Make sure house water heater is delivering water
at 120°–140°F (48°–60°C).