Requirements Before Contacting Samsung Customer Service Center; Testing The Product; Checking The Resolution And Frequency - Samsung UD46C-B User Manual

Chapter 10
Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service

Testing the Product

Center, test your product as follows. If
the problem persists, contact Samsung
Check if your product is operating normally by using the product test function.
Customer Service Center.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
2
3
4

Checking the Resolution and Frequency

Not Optimum Mode
If the screen remains blank, check the PC
system, video controller and cable.
(refer to Supported Resolutions).
Power off both the PC and product.
Disconnect all the cables from the product.
Power on the product.
If No Signal is displayed, the product is operating normally.
will briefly be displayed if a mode that exceeds a supported resolution is selected
136