Iv.troubleshooting; Problems And Solutions - Polaris 340 Owner's Manual

IV. Troubleshooting
For best results, follow the troubleshooting
solutions in the order they are listed below. The
numbers in parenthesis refer to the Exploded
Parts Diagram on pages 14-15.
A. Problems and Solutions
Problem: Polaris hangs up on steps or
other pool obstacles for longer
than 5 minutes.
Solution: 1. Check the wheel RPM. See page 8.
2. Hold the cleaner below the surface
of the water. All the wheels should
turn backwards approximately every
1-1/2 minutes.
3. Remove unnecessary pool hardware
or install a ladder guard kit (part #G-
21). See page 10.
Problem: Polaris is sluggish, running with
less power than normal.
Solution: 1. Check the wheel RPM. See page 8.
2. Verify that the pump basket is empty.
3. If the filter pressure is 5-10 psi above
the operating pressure after the filter
has been cleaned (see page 4),
backwash the filter.
4. Remove the top housing (#3).
Verify that the propeller (#4) is free
of debris.
5. Remove the bottom plate (#21)
and verify that the turbine is free
of debris.
Problem: Polaris appears to get stuck repeat-
edly at the water line.
Solution: 1. Check the wheel RPM. See page 8.
2. Verify the flow regulator (#23) is clear
of debris.
3. Reposition the hose weights back
to 6 feet and 12 feet from the
cleaner head.
Problem: Polaris "wheelies" or pulls severely
to one side.
Solution: 1. Check the wheel RPM. See page 8.
2. Verify that the swivel (#19) at the
rear of the cleaner turns freely.
3. Remove the top housing (#3).
Verify that the propeller (#4) is free
of debris.
4. Verify that the weights are positioned
correctly. See number 10 on page 7.
Problem: Hose becomes tangled.
Solution: 1. Check the wheel RPM. See page 8.
2. Verify that the hose is the correct
length and the hose weights (#27)
are positioned properly. See page 6.
3. Hold the cleaner below the surface
of the water. All the wheels should
turn backwards approximately every
1-1/2 minutes.
4. If the Polaris is installed on a dedi-
cated suction line, attach the
45-degree elbow to the universal
adapter. Angle it upward and attach
the hose.
Problem: Air bubbles come out of the return
line during operation.
Solution: 1. Check the wheel RPM. See page 8.
2. Verify that all the hose connections
are secure.
3. Verify that all the skimmer connec-
tions and adapters are secure.
4. Contact your local pool dealer.
Problem: Polaris is not moving.
Solution: 1. Remove the bottom plate (#21)
and verify that the turbine is free
of debris.
2. Remove the top housing (#3).
Verify that the propeller (#4) is free
of debris.
3. Verify that the cleaner flow is in the
correct operating range with your
flow indicator. If it is low, check the
following:
a. Verify that the pump basket
is empty.
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