Troubleshooting Tips; Things That Are Normal - GE JE1160 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart below and
you may not need to call for service.
Problem
Oven will not start
Control panel lighted, yet
oven will not start
SENSOR ERROR message
appears on display
Control panel does
not work
Food amount too large
for Sensor Reheat
20
Possible Causes
A fuse in your home may be blown
or the circuit breaker tripped.
Power surge.
Plug not fully inserted into wall
outlet.
Door not securely closed.
Door not securely closed.
START pad not pressed after
entering cooking selection.
Another selection entered
already in oven and PAUSE/CLEAR
pad not pressed to cancel it.
Cooking time not entered after
pressing TIME COOK.
PAUSE/CLEAR was pressed accidentally. • Reset cooking program and press START.
Food weight not entered after
selecting AUTO DEFROST.
During the Sensor cooking
program, the door was opened
before steam could be detected.
Steam was not detected in
maximum amount of time.
The control has been locked.
Sensor Reheat is for single
servings of recommended foods.
Things That Are Normal With Your Microwave Oven
s Steam or vapor escaping from around
the door.
s Light reflection around door or outer case.
s Dimming oven light and change in
the blower sound at power levels other
than high.
s Dull thumping sound while oven is
operating.
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back in.
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
• Open the door and close securely.
• Open the door and close securely.
• Press START.
• Press PAUSE/CLEAR.
• Make sure you have entered cooking time after
pressing TIME COOK.
• Make sure you have entered food weight after
selecting AUTO DEFROST.
• Close the door and press START immediately.
• Use Time Cook to heat for more time.
• See the Help feature section.
• Use Time Cook for large amounts of food.
s TV/radio interference might be noticed
while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move the
radio or TV as far away from the microwave
as possible, or check the position and signal
of the TV/radio antenna.