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tNow
you can have
fhe same
tr~uble-free and surprise-free
service beyond the warranty
period. You can buy
a
General
E/ectric Service c~ntracta For one
low fee. . usually just pennies a
day. . .General Electric will take
care of any repairs your appliance
needs—both parts and labor. You
are protected for the length of
your contract. Even when costs
go up, you pay nothing more.
want
more
information?
There's
no obligation. You can get infor-
mation on Service Contracts any
time. Just write your name and
address, date of installation, and
the model and serial number of
your appliance and send to:
Manager, Service Contracts
a,
General Electric Company
=
\,YCE-3~5
Appliance Park
Louisville, Kentucky 40225
In many cities, there's a General
Electric Factory Service Center.
Call, and a radio-dispatched truck
will come to your home by
appoint-
ment—morning or afternoon.
Charge the work, if you like. All
the centers accept both Master-
Card and Visa cards.
Check the White Pages for
"GENERAL ELECTRIC COMPANY"
or "GENERAL ELECTRIC
FACTORY SERVICE."
Or look for General Electric fran-
chised Customer Care@servicers.
You'll find them in the Yellow
Pagesunder "GENERAL ELECTRIC
CUSTOMER CARE@SERVICE" or
"GENERAL ELECTRIC–HOTPOINT
CUSTOMER CARE@SERVICE."
H you need service literature,
parts lists, parts or accessories,
contact one of the Factory Service
Centers, a franchised Customer
Care@servicer or your dealer.
FIR%?, contact the people who
serviced your appliance, Explain
wt-ly you are dissatisfied. In most
cases, this will solve the problem,
Next, if you are still dissatisfied,
write all the details—including
your phone number—to:
Manager, Consumer Relations
General Electric Company
wc~.~12
Appliance Park
Louisville, Kentucky 40225
!F%Wy, if your problwn is still not
resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
This panel, known as IMACAP, is a
group of independent consumer
experts under the sponsorship of
several industry associations. Its
purpose is to study practices and
advise the industry of ways to im-
prove customer service, Because
MACAP is free of industry control
and influence, it is able to make
impartial recommendations and
consider each case individually,
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