NETGEAR R6100 User Manual

NETGEAR R6100 User Manual

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R6100 WiFi Router
AC1200 Dual Band
Us er Manual
July 2013
202-11240-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R6100

  • Page 1 R6100 WiFi Router AC1200 Dual Band Us er Manual July 2013 202-11240-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 R6100 WiFi Router Change the MTU Size ........34 LAN Setup .
  • Page 5 R6100 WiFi Router Internet Port ..........72 Wireless Settings (2.4 GHz and 5 GHz) .
  • Page 6 R6100 WiFi Router Cannot Log In to the Router ........109 Cannot Access the Internet .
  • Page 7: Chapter 1 Hardware Setup

    NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately three times faster than 802.11n 450 Mbps.
  • Page 8: Unpack Your Router

    Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials in case you return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label.
  • Page 9: Front And Side Panel

    • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid green. The router is ready. • Blinking green. The firmware is corrupted. Visit www.netgear.com/support. • Off. Power is not supplied to the router. Internet •...
  • Page 10: Rear Panel

    R6100 WiFi Router • WiFi On/Off button. Pressing and holding this button for two seconds turns the 2.4 GHz and 5 GHz wireless radios on or off. If the Wireless LED is lit, the wireless radios are on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router.
  • Page 11: Label

    R6100 WiFi Router Label The label on the bottom of the router shows the login information, MAC address, and serial number. Default access information Preset WiFi Serial number and password MAC address Figure 4. The label shows unique information about your router...
  • Page 12: Chapter 2 Getting Started

    Getting Started C on ne c t t h e ro u t e r This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide. This chapter contains the following sections: •...
  • Page 13: Router Setup Preparation

    R6100 WiFi Router Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
  • Page 14: Netgear Genie Setup

    R6100 WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation with basic setup takes about 15 minutes to complete.  To use NETGEAR genie to set up your router: Turn the router on by pressing the On/Off button.
  • Page 15: Use Netgear Genie After Installation

    R6100 WiFi Router Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
  • Page 16: Dashboard (Basic Home Screen)

    Chapter 8, Advanced Settings. You need a solid understanding of networking to use this tab. • Help & Support. Visit the NETGEAR support site for information, help, and product documentation. These links work once you have an Internet connection. Getting Started...
  • Page 17: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
  • Page 18: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. For information about the genie apps, see the NETGEAR genie App User Manual. Retrieve wireless password About genie...
  • Page 19: Chapter 3 Basic Settings

    Basic Settings Yo ur I nt e rn e t co n n ec tion an d Wi F i n et w o r k This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings •...
  • Page 20: Internet Setup

    R6100 WiFi Router Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31.
  • Page 21 Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 9, Troubleshooting. The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether an ISP login is required.
  • Page 22: Parental Controls

     To set up Live Parental Controls: On the dashboard screen, select Parental Controls. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. Basic Settings...
  • Page 23 R6100 WiFi Router After installation, Live Parental Controls automatically starts. Click the Next button, read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.
  • Page 24: Basic Wireless Settings

    R6100 WiFi Router After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click the Next button. Click the Take me to the status screen button.
  • Page 25: Change The Wireless Security Option

    R6100 WiFi Router NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 26: Wireless Network Settings

    Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase.
  • Page 27 To change the WPA settings: Select BASIC > Wireless Settings. NETGEAR recommends that you do not disable security. Under Security Options, select the WPA option you want. In the Passphrase field that displays when you select a WPA security option, enter the network key (password) that you want to use.
  • Page 28: Set Up A Guest Network

    R6100 WiFi Router Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.
  • Page 29: View Attached Devices

    R6100 WiFi Router View Attached Devices To view all computers or devices that are currently connected to your network, use the Attached Device screen.  To go to the Attached Devices screen: From the BASIC Home screen, select Attached Devices.
  • Page 30: Chapter 4 Advanced Home Settings

    S p ec if y cu s t o m s e t t ings This chapter helps you configure the advanced settings in your router using genie. This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Internet Connection Setup Wizard •...
  • Page 31: Netgear Genie Advanced Home Screen

    R6100 WiFi Router NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen on the Administration menu. The genie Advanced Home screen is shown in the following figure:...
  • Page 32: Wan Setup

    R6100 WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure advanced settings for your Internet connection, and enable the router to respond to a ping on the WAN (Internet) port.
  • Page 33: Default Dmz Server

    R6100 WiFi Router • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it.
  • Page 34: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 35: Lan Setup

    R6100 WiFi Router Table 2. Common MTU sizes (continued) Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not have large email attachments, for example.
  • Page 36: Lan Tcp/Ip Setup

    R6100 WiFi Router  To change the LAN settings: Select ADVANCED > Setup > LAN Setup. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click the Apply button.
  • Page 37: Use Router As Dhcp Server

    R6100 WiFi Router Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server. • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router.
  • Page 38: Address Reservation

    R6100 WiFi Router Click the Apply button. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the can access the router. Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.
  • Page 39: Quality Of Service (Qos) Setup

    R6100 WiFi Router The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. Select the radio button for the setup method that you want to use.
  • Page 40: Set Up Bandwidth Control

    R6100 WiFi Router not support WMM and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default.  To disable WMM QoS: Select ADVANCED >...
  • Page 41: Set Up Qos For Internet Access

    R6100 WiFi Router Set Up QoS for Internet Access You can give prioritized Internet access to the following types of traffic: • Specific applications • Specific online games • Individual Ethernet LAN ports of the router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen.
  • Page 42 R6100 WiFi Router To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game. In the Priority Category list, select either Applications or Online Gaming.
  • Page 43 R6100 WiFi Router From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest. Click the Apply button. The rule is saved in the QoS Policy list.
  • Page 44 R6100 WiFi Router Edit or Delete a QoS Policy  To edit or delete a QoS policy: Select ADVANCED > QoS Setup. Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: •...
  • Page 45: Chapter 5 Usb Storage

    Access the USB Storage Device • Sharing Files • View a USB Device Attached to the Router • USB Storage Device Network and Access Settings • Specify Approved USB Devices • Media Server Settings • TiVo Support For more about ReadySHARE features, visit www.netgear.com/readyshare.
  • Page 46: Connect A Usb Storage Device To The Router

    R6100 WiFi Router Connect a USB Storage Device to the Router ReadySHARE lets you access and share or a USB drive connected the router USB port. If your USB device has special drivers, it is not compatible.  To connect a USB storage device: Insert your USB storage device into the USB port on the rear panel of the router.
  • Page 47 R6100 WiFi Router  To access the USB device from a Windows computer: Use any of these methods: • Select Start > Run. Enter \\readyshare in the dialog box and click the OK button. • Open a browser and enter \\readyshare in the address bar.
  • Page 48: Sharing Files

    R6100 WiFi Router  To access the USB drive with FTP from a remote computer: Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen. USB Storage Device Network and Access Settings on page 51.
  • Page 49: Store Files In A Central Location For Printing

    R6100 WiFi Router If you want to specify read-only access or to allow access from the Internet, see Storage Device Network and Access Settings on page 51. Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN).
  • Page 50: View A Usb Device Attached To The Router

    R6100 WiFi Router View a USB Device Attached to the Router  To view basic information about the USB storage device: Select BASIC > ReadySHARE. The screen displays a USB storage device if it is attached to the router USB port.
  • Page 51: Usb Storage Device Network And Access Settings

    R6100 WiFi Router USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device.  To view or change the USB storage advanced settings: Select ADVANCED > ReadySHARE > Advanced Settings.
  • Page 52: Available Network Folders

    R6100 WiFi Router Available Network Folders You can view or change the network folders on the USB storage device.  To view network folders: Select ADVANCED > ReadySHARE > Advanced Settings. Scroll down to the Available Networks Folder section of the screen.
  • Page 53: Specify Approved Usb Devices

    R6100 WiFi Router Click the Create Network Folder button. If the Create a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups. In the Folder field, browse and select the folder.
  • Page 54: Media Server Settings

    R6100 WiFi Router Click the Approved Devices button. This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. In the Available USB Devices list, select the drive that you want to approve.
  • Page 55: Tivo Support

    R6100 WiFi Router Change the following settings as needed: • Enable Media Server. Select this check box to enable this device to act as a media server. • Enable TiVo support. Select this check box if you want to play ReadyNAS media on your TiVo device.
  • Page 56 R6100 WiFi Router Go to the bottom of the list to find and select the R6100.  To play music or view photos: On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select what you want to play or watch.
  • Page 57 R6100 WiFi Router  To copy TiVo Files onto a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do. USB Storage...
  • Page 58: Chapter 6 Security

    Security C us t om iz e t he f ir e wa l l s et t i n gs This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...
  • Page 59: Keyword Blocking Of Http Traffic

    R6100 WiFi Router Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  To set up keyword blocking: Select ADVANCED > Security > Block Sites.
  • Page 60: Block Services (Port Filtering)

    R6100 WiFi Router Your changes are saved. Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server, a service or port number identifies the requested service.
  • Page 61: Port Triggering To Open Incoming Ports

    R6100 WiFi Router The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.
  • Page 62: Port Forwarding To Permit External Host Communications

    R6100 WiFi Router Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.
  • Page 63: How Port Forwarding Differs From Port Triggering

    R6100 WiFi Router 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined: The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote...
  • Page 64: Set Up Port Forwarding To Local Servers

    R6100 WiFi Router Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
  • Page 65: Edit Or Delete A Port Forwarding Entry

    R6100 WiFi Router Select the Port Forwarding radio button as the service type. Click the Add Custom Service button. In the Service Name field, enter a descriptive name. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP.
  • Page 66: Set Up Port Triggering

    R6100 WiFi Router (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name. To access your web server from the Internet, a remote user has to know the IP address that your ISP assigned. However, if you use a Dynamic DNS service, the remote user can reach your server by a user-friendly Internet name, such as mynetgear.dyndns.org.
  • Page 67 R6100 WiFi Router If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information that you specified is saved even though it is not used. In the Port Triggering Timeout field, enter a value up to 9999 minutes.
  • Page 68: Schedule Blocking

    R6100 WiFi Router Schedule Blocking You can specify the days and time that you want to block Internet access.  To schedule blocking: Select ADVANCED > Security > Schedule. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select the Every Day check box to select the check boxes for all days.
  • Page 69: Security Event Email Notifications

    R6100 WiFi Router Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  To set up email notifications: Select ADVANCED > Security > E-mail.
  • Page 70: Chapter 7 Administration

    Administration M a na g e yo u r n e t wo r k This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware •...
  • Page 71: Upgrade The Router Firmware

    R6100 WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can upgrade the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.
  • Page 72: View Router Status

    R6100 WiFi Router View Router Status  To view router status and usage information: Select Advanced Home or select Administration > Router Status. Router Information • Hardware Version. The router model. • Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 73 IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. • Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. Show Statistics Button ...
  • Page 74: Wireless Settings (2.4 Ghz And 5 Ghz)

    R6100 WiFi Router Connection Status Button  To view the Internet connection status: Select Advanced Home or select Administration > Router Status. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router.
  • Page 75: Specify Logs Settings

    R6100 WiFi Router • Channel. The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Channels 1, 6, and 11 do not interfere with each other.
  • Page 76 R6100 WiFi Router • Date and time. The date and time the log entry was recorded. (Optional) You can do any of the following: • To refresh the log screen, click the Refresh button. • To clear the log entries, click the Clear Log button.
  • Page 77: Manage The Configuration File

    R6100 WiFi Router Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 78: Erase The Current Configuration Settings

    R6100 WiFi Router Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to erase the settings if you move the router to a different network.
  • Page 79: Password Recovery

    R6100 WiFi Router Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 80: Chapter 8 Advanced Settings

    Advanced Settings S e t t i ng u p un iq u e s it u at ions This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: •...
  • Page 81: Advanced Wireless Settings

    R6100 WiFi Router Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only.
  • Page 82: Set Up A Wireless Schedule

    R6100 WiFi Router Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.
  • Page 83: Set Up A Wireless Access List By Mac Address

    (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.
  • Page 84 R6100 WiFi Router On the Wireless Card Access List screen, click the Add button. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses. If the computer or device you want is in the Available Wireless Cards list, select that radio button;...
  • Page 85: Wireless Access Point

    R6100 WiFi Router Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router.  To set up the router as an AP: Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router.
  • Page 86: Wireless Distribution System

    R6100 WiFi Router Note: To avoid interference, NETGEAR recommends that you use different wireless settings for each wireless router or gateway on the network. You could also disable the wireless radio on the other router or gateway. Click the Apply button.
  • Page 87: Set Up The Base Station

    R6100 WiFi Router A WDS system includes a base station and repeater. • Wireless base station. The router acts as the parent access point, that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers.
  • Page 88: Set Up A Repeater

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the router as the base station with a non-NETGEAR router as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on the access point that is the repeater.
  • Page 89 R6100 WiFi Router Select BASIC > Wireless Settings and verify that the wireless settings match the base unit exactly. The wireless security option has to be set to WEP or None. Select ADVANCED > Wireless Repeating Function. Select the Enable Wireless Repeating Function check box.
  • Page 90: Dynamic Dns

    R6100 WiFi Router Dynamic DNS If your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address will be, and the address can change frequently.
  • Page 91: Static Routes

    R6100 WiFi Router Static Routes Static routes provide more routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.
  • Page 92: Remote Management

    R6100 WiFi Router Type the gateway IP address, which has to be on the same LAN segment as the router. Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination.
  • Page 93 R6100 WiFi Router  To set up remote management: Select ADVANCED > Advanced Setup > Remote Management. Select the Turn Remote Management On check box. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the router’s remote management.
  • Page 94: Universal Plug And Play

    R6100 WiFi Router Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
  • Page 95: Ipv6

    R6100 WiFi Router (Optional) To refresh the information in the UPnP Portmap Table, click the Refresh button. IPv6 You can use this feature to set up an IPv6 Internet connection type if genie does not detect it automatically.  To set up an IPv6 Internet connection type: Select ADVANCED >...
  • Page 96: Auto Detect

    R6100 WiFi Router Auto Detect  To set up an IPv6 Internet connection through auto detection: Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select Auto Detect. The screen adjusts: The router automatically detects the information in the following fields: •...
  • Page 97: Ipv6 Auto Config

    R6100 WiFi Router IPv6 Auto Config  To set up an IPv6 Internet connection through auto configuration: Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select Auto Config. The screen adjusts: The router automatically detects the information in the following fields: •...
  • Page 98: Ipv6 6To4 Tunnel

    R6100 WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 99: Ipv6 Pass Through

    R6100 WiFi Router Configure the remote 6to4 relay router settings by selecting one of the following buttons: • Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting. • Static IP Address. Enter the static IPv4 address of the remote relay router. This address is usually provided by your IPv6 ISP.
  • Page 100 R6100 WiFi Router The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway, which is supposed to be on the router’s WAN interface.
  • Page 101: Ipv6 Dhcp

    R6100 WiFi Router IPv6 DHCP  To set up an IPv6 Internet connection with a DHCP server: Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select DHCP. The screen adjusts: The router automatically detects the information in the following fields: •...
  • Page 102: Ipv6 Pppoe

    R6100 WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. The default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 103 R6100 WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
  • Page 104: Traffic Meter

    R6100 WiFi Router Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume.  To monitor Internet traffic: Click ADVANCED > Advanced Setup > Traffic Meter.
  • Page 105 R6100 WiFi Router In the Traffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached. By default, the value is 0 and no warning message is issued. You can select one of the following to occur when the limit is attained: •...
  • Page 106: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
  • Page 107: Quick Tips

    R6100 WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait 2 minutes.
  • Page 108: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12 VDC, 5A power adapter that NETGEAR supplied for this product. •...
  • Page 109: Leds Never Turn Off

    R6100 WiFi Router LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on one minute after power-up: •...
  • Page 110: Cannot Access The Internet

    If you want to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.
  • Page 111: Troubleshoot Pppoe

    R6100 WiFi Router • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If your ISP requires a login, the login name and password might be set incorrectly.
  • Page 112: Troubleshoot Internet Browsing

    R6100 WiFi Router Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: •...
  • Page 113: Changes Not Saved

    R6100 WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.
  • Page 114: Test The Lan Path To Your Router

    R6100 WiFi Router Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.  To ping the router from a Windows computer: From the Windows toolbar, click Start and select Run.
  • Page 115 R6100 WiFi Router If the path is functioning correctly, replies as shown in the previous section are displayed. If you do not receive replies: • Check that your computer has the IP address of your router listed as the default gateway.
  • Page 116: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
  • Page 117: Factory Settings

    R6100 WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 118 R6100 WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region...
  • Page 119: Technical Specifications

    R6100 WiFi Router Technical Specifications Table 4. R6100 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...
  • Page 120: Appendix B Notification Of Compliance

    FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the R6100 WiFi Router complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...
  • Page 121: Fcc Caution

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (R6100 WiFi Router) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 122 Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).

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