HP ProLiant DL380p User Manual
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HP ProLiant DL380p User Manual

Hp proliant dl380p gen8 server
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HP ProLiant DL380p Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661848-005a
August 2013
Edition: 5

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Summary of Contents for HP ProLiant DL380p

  • Page 1: User Guide

    HP ProLiant DL380p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................9 Access the Systems Insight Display ......................10 Systems Insight Display LEDs ........................11 Systems Insight Display LED combinations ....................12 Rear panel components ..........................13 Rear panel LEDs and buttons ........................
  • Page 4 Installing the operating system........................40 Powering on and selecting boot options ..................... 40 Registering the server ..........................41 Hardware options installation ....................... 42 Introduction ............................42 Processor and fan option .......................... 42 Memory options ............................49 HP SmartMemory .......................... 49 Memory subsystem architecture .......................
  • Page 5 HP ROM-Based Setup Utility ........................103 Using RBSU ..........................103 Auto-configuration process ......................104 Boot options ..........................104 Configuring AMP modes ......................105 Re-entering the server serial number and product ID ................. 105 Utilities and features ..........................105 Array Configuration Utility ......................105 HP Smart Storage Administrator ....................
  • Page 6 Acronyms and abbreviations ...................... 128 Documentation feedback ......................131 Index ............................132 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • SFF model (8-drive) Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) • SFF model with optional hard drive cage (16-drive) Item Description Video connector Drive bays (box 1) Drive bays (box 2) Systems Insight Display USB connectors (2)
  • Page 8 • SFF model (25-drive) Item Description Video connector Quick release levers (2) Drive bays USB connector • LFF model (8-drive) Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) Component identification 8...

  • Page 9: Front Panel Leds And Buttons

    • LFF model (12-drive) Item Description Video connector Quick-release levers (2) Drive bays USB connector Front panel LEDs and buttons Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* Component identification 9...

  • Page 10: Access The Systems Insight Display

    Item Description Status Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault** NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity UID button/LED...

  • Page 11: Systems Insight Display Leds

    Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status Power cap Off = System is in standby, or no cap is set. Solid green = Power cap applied NIC link/activity Off = No link to network.

  • Page 12: Systems Insight Display Led Combinations

    Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status.

  • Page 13: Rear Panel Components

    IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM. Rear panel components Item Description...

  • Page 14: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely Power supply 2 Off = System is off or power supply has failed. Solid green = Normal Power supply 1 Off = System is off or power supply has failed.

  • Page 15: System Board Components

    *The server ships with one PCIe3 riser cage installed in the primary riser cage connector. **These slots can run 8 GT/s signaling rate in either PCIe2 or PCIe3 mode, depending on the capability of the installed processor. †PCIe slot 3 is connected to the southbridge and runs at the Gen2 signaling rate. Notes: •...

  • Page 16: System Maintenance Switch

    Item Description Fan connector 6 Systems Insight Display connector Fan connector 5 Processor 1 DIMM slots Fan connector 4 Front I/O connector Front USB connector Fan connector 3 First drive cage, box 2 power connector Fan connector 2 Processor 2 DIMM slots Second drive cage, box 1 power connector Fan connector 1 Discovery services connector...

  • Page 17: Nmi Functionality

    Position Default Function Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = ROM reads system configuration as invalid. — Reserved — Reserved — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to on. When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

  • Page 18: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines. SAS and SATA device numbers • SFF 8-device bay numbering • Optional SFF 16-device bay numbering •...

  • Page 19: Hot-Plug Drive Led Definitions

    • LFF 8-device bay numbering • LFF 12-device bay numbering Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity...

  • Page 20: Pci Riser Cage Led

    Item Status Definition Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Removing the drive does not cause a logical drive to fail. Drive status Solid green The drive is a member of one or more logical drives.

  • Page 21: Fbwc Module Leds (P222, P420, P421)

    FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered.
  • Page 22 CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single-processor configuration. The only two valid fan configurations are listed in the following table. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan blank Fan blank...

  • Page 23: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 24: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 25: Install The Access Panel

    To remove the component: Power down the server (on page 23). Extend the server from the rack (on page 23). Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. Install the access panel Place the access panel on top of the server with the hood latch open.

  • Page 26: Remove The Hot-Plug Fan Cage

    Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Remove the hot-plug fan cage To remove the component: Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 27: Remove The Hot-Plug Fan

    Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.

  • Page 28: Remove The Full-Length Expansion Board

    Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans"...

  • Page 29: Remove The Pci Riser Cage

    Release the full-length expansion board retainer, and then remove the PCIe riser cage. Remove the full-length expansion board. To replace the component, reverse the removal procedure. Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.

  • Page 30: Install The Pci Riser Cage

    Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the full-length expansion board. Install the PCI riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 31: Secure The Full-Length Expansion Board Retainer

    Install the PCI riser cage. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23).

  • Page 32: Remove The Air Baffle

    Secure the full-length expansion board retainer. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23).
  • Page 33 Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle. To replace the component, reverse the removal procedure. Operations 33...

  • Page 34: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 35: Temperature Requirements

    Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in). IMPORTANT: The HP ProLiant DL380p Gen8 Server cable management arm is not supported on Compaq branded 7000 series racks. Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.

  • Page 36: Power Requirements

    Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).

  • Page 37: Rack Warnings

    WARNING: When installing a DC power supply, the ground wire must be connected before the positive or negative leads. WARNING: Remove power from the power supply before performing any installation steps or maintenance on the power supply. CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the earthing conductor at the equipment.

  • Page 38: Identifying The Contents Of The Server Shipping Carton

    WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.
  • Page 39 Install the power cord anchors. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. Connect the power cord to the AC power source.

  • Page 40: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 41: Registering The Server

    For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/go/ilomgmtengine/docs). Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).

  • Page 42: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 43 If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle (on page 32). Open the heatsink retaining bracket, and then remove the blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
  • Page 44 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 44...
  • Page 45 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 46 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Hardware options installation 46...
  • Page 47 Install the heatsink. Remove the two fan blanks. Hardware options installation 47...
  • Page 48 Install the two additional fans included with the processor. You can install memory ("Installing a DIMM" on page 54) on the second processor. HP recommends balancing memory between both processors for improved performance. For more information on memory configurations, see "Memory Options (on page 49)." Install the air baffle ("Remove the air baffle"...

  • Page 49: Memory Options

    Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, UDIMMs, or HDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, UDIMMs, or HDIMMs: •...

  • Page 50: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports three DIMM slots, as shown in the following table. Channel Population order Slot number For the location of the slot numbers, see "DIMM slot locations (on page 18)." This multi-channel architecture provides enhanced performance in Advanced ECC mode.

  • Page 51: Dimm Identification

    DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35v) U = Ultra low voltage (1.25v)

  • Page 52: Advanced Ecc Memory Configuration

    • Online spare memory—provides protection against failing or degraded DIMMs. Certain memory is reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory error (which would result in system downtime) to be removed from operation.

  • Page 53: General Dimm Slot Population Guidelines

    contents of the degraded rank to the online spare rank. The server then deactivates the failing rank and automatically switches over to the online spare rank. Lockstep memory configuration Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types.

  • Page 54: Installing A Dimm

    • Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank: A single dual-rank DIMM is not a valid configuration. LRDIMMs are treated as dual-rank DIMMs. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: •...

  • Page 55: Hot-Plug Hard Drive Options

    Install the DIMM. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23).

  • Page 56: Removing A Hot-Plug Sas Or Sata Hard Drive

    Remove the drive blank. Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 19). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 57: Controller Options

    Remove the drive. Controller options The server ships with an embedded Smart Array P420i controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en).

  • Page 58: Installing The Flash-Backed Write Cache Module

    NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives. Installing the flash-backed write cache module CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.

  • Page 59: Installing The Flash-Backed Write Cache Capacitor Pack

    Connect the capacitor pack cable to the connector on the top of the cache module. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source.
  • Page 60 Connect the capacitor pack cable to the connector on the top of the cache module. Install one or two FBWC capacitor packs into the FBWC capacitor pack holder. Install the FBWC capacitor pack holder into the server: Hardware options installation 60...
  • Page 61 8 or 16 drive SFF 8 drive LFF Hardware options installation 61...
  • Page 62 12 drive LFF or 25 drive SFF, or secondary location for 8 or 16 drive SFF or 8 drive LFF Secondary location for 12 drive LFF or 25 drive SFF: Remove the Velcro liner. Hardware options installation 62...

  • Page 63: Optical Drive Option

    Install the FBWC capacitor pack holder into the server. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23).
  • Page 64 Remove the existing media drive option or blank. Slide the optical drive into the drive bay. Connect the power and data cable to the system board and the optical drive. Install the access panel (on page 25). Hardware options installation 64...

  • Page 65: Redundant Hot-Plug Power Supply Option

    Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23). Redundant hot-plug power supply option CAUTION: All power supplies installed in the server must have the same output power capacity.

  • Page 66: 48V Dc Power Supply Option

    Insert the power supply into the power supply bay until it clicks into place. Connect the power cord to the power supply. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.
  • Page 67 If you are not using an optional HP input cable, with the ground cable disconnected from the 48V power source, crimp the ring tongues to the power and ground cables coming from the 48V source. IMPORTANT: The power supply uses two power ring tongues and one ground ring tongue. They are not interchangeable.
  • Page 68 Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the positive or negative lead wires. Hardware options installation 68...
  • Page 69 Attach the power ring tongues to the terminal block, following the polarity label below the terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque. Replace the safety cover. Hardware options installation 69...

  • Page 70: Flexiblelom Option

    Insert the power supply into the power supply bay until it clicks into place. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.
  • Page 71 Remove the existing FlexibleLOM. To replace the component: Firmly seat the FlexibleLOM in the slot, and then tighten the thumbscrew. Install the access panel (on page 25). Slide the server into the rack. Connect the LAN segment cables. Connect each power cord to the server. Connect each power cord to the power source.

  • Page 72: Expansion Board Options

    Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards. Removing the expansion slot blanks WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.

  • Page 73: Installing A Half-Length Expansion Board

    Installing a half-length expansion board Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 23). Remove the access panel (on page 24). Remove the PCI riser cage (on page 29).

  • Page 74: Secondary Pci Riser Cage Option

    Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the expansion slot cover ("Removing the expansion slot blanks" on page 72). Install the expansion board. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board.
  • Page 75 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 23). Remove the access panel (on page 24). Remove the PCI riser blank. Remove the blank from the optional secondary PCI riser cage. Hardware options installation 75...

  • Page 76: Hard Drive Cage Option

    Install an expansion board into the PCI riser cage. Install the optional secondary PCI riser cage. If not already installed, install the secondary processor ("Processor and fan option" on page 42). Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack"...
  • Page 77 To install the component: Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 23). Remove the access panel (on page 24). Release the full-length expansion board retainer, and then remove the PCI riser cage.
  • Page 78 Remove the fan cage. Disconnect and remove the optical drive cable, if installed. Hardware options installation 78...
  • Page 79 Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive cage. Install the optional hard drive cage. Install the hard drives and hard drive blanks. Hardware options installation 79...
  • Page 80 To access the cables, remove the fan bracket on the right side of the chassis. Connect the cables: Connect one end of the power cable to the SAS backplane and the other end to the power connector on the system board. Hardware options installation 80...
  • Page 81 Remove the existing SAS cable from the cable guide and from the system board. Connect the end of each SAS signal cable to the SAS backplane, and then route the SAS signal cables behind the cable guide. Do not connect the other ends yet. Hardware options installation 81...
  • Page 82 Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. Remove the blank from the PCI riser cage. Hardware options installation 82...
  • Page 83 Install the SAS controller board into the PCI riser cage. Install the fan cage. Install the air baffle. Hardware options installation 83...
  • Page 84 If you do not have a full-length expansion board, the air baffle can be installed last. Connect the other end of the SAS signal cables to the SAS controller board and to the system board. Then, install the PCI riser cage. SAS cables can be connected to the PCI riser cage and the system board before or after the PCI riser cage is installed.

  • Page 85: 2U Rack Bezel Option

    Completed SAS cabling: Make sure any installed full-length expansion boards are seated in the retainer clip on the air baffle. Install the access panel (on page 25). Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.

  • Page 86: Hp Trusted Platform Module Option

    Install the 2U rack bezel into the chassis, and then lock the 2U rack bezel with the key. HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Use these instructions to install and enable a TPM on a supported server.

  • Page 87: Installing The Trusted Platform Module Board

    • When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 88: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the air baffle. Install the PCI riser cage (on page 30). Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack"...
  • Page 89 Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. Reboot the server. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation. CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.

  • Page 90: Cabling

    Cabling SAS hard drive cabling • SFF hard drive cabling • SFF cabling, with optional drive cage Cabling 90...

  • Page 91: Optical Drive Cabling

    • LFF hard drive cabling Optical drive cabling Cabling 91...

  • Page 92: Fbwc Cabling

    FBWC cabling • 8 or 16 drive SFF • 8 drive LFF Cabling 92...

  • Page 93: Chipset Sata Cable Option

    • 12 drive LFF or 25 drive SFF • PCIe option Depending on the server configuration, you may need to remove the primary PCI riser cage ("Remove the PCI riser cage" on page 29) before cabling to a PCIe expansion board. Chipset SATA cable option With the chipset SATA cable option, the chipset SATA controller can be used with a single SATA hard drive that is installed in one hard drive bay of the SFF or LFF hard drive cage.
  • Page 94 Hard drive status LEDs are not supported. Hard drive thermal status monitoring is not supported. Hot-plug operation is not supported. • Because only one drive bay is enabled, all remaining drives can be removed. For proper thermal cooling, install blanks in all bays that do not have a drive installed. Order a sufficient number of 6.35-cm (2.5-in) or 8.89-cm (3.5-in) hard drive blank option kits from an HP authorized reseller.
  • Page 95 Disconnect any SAS cables from the hard drive cage and either the embedded SAS controller or an optional SAS controller. Do not disconnect the power cable. Disconnect the SATA cable from the optical drive and the SATA connector on the system board. The optical bay is disabled with the chipset SATA cable option.

  • Page 96: 150W Pcie Power Cable Option

    Connect the remaining chipset SATA cable connector to the SATA header on the hard drive cage. Coil the cables behind the hard drive backplane to minimize airflow impact. Install the fan cage. Install the air baffle ("Remove the air baffle" on page 32). Install the PCI riser cage (on page 30), if removed.
  • Page 97 Connect the cable as indicated. Cabling 97...

  • Page 98: Software And Configuration Utilities

    Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Online and Offline HP iLO (on page 98) Online and Offline Active Health System (on page 99) Online and Offline Integrated Management Log (on page 100)

  • Page 99: Active Health System

    HP iLO enables and manages the Active Health System (on page 99) and also features Agentless Management. All key internal subsystems are monitored by HP iLO. SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software is also available in HP iLO with no operating system software, drivers, or agents.

  • Page 100: Intelligent Provisioning

    The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 101: Hp Insight Diagnostics

    HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 102: Hp Insight Remote Support Software

    HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s service level.

  • Page 103: Hp Rom-Based Setup Utility

    • Dependency checking, which ensures appropriate installation order and dependency checking between components • Intelligent deployment of only required updates • Simultaneous firmware and software deployment for multiple remote targets in both GUI and CLI modes • Improved deployment performance •...

  • Page 104: Auto-Configuration Process

    IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key. Default configuration settings are applied to the server at one of the following times: •...

  • Page 105: Configuring Amp Modes

    Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: • Advanced ECC Mode—Provides memory protection beyond Standard ECC. All single-bit failures and some multi-bit failures can be corrected without resulting in system downtime.

  • Page 106: Hp Smart Storage Administrator

    • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • For supported controllers, provides access to licensed features, including: Moving and deleting individual logical volumes Advanced Capacity Expansion (SATA to SAS and SAS to SATA) Offline Split Mirror RAID 6 and RAID 60...

  • Page 107: Option Rom Configuration For Arrays

    • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimal configuration for an unconfigured system • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab •...

  • Page 108: Usb Support

    ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU. USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support.

  • Page 109: Software And Firmware

    If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP. If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports.

  • Page 110: Change Control And Proactive Notification

    to an HP software product or a supported third-party software product and cannot be resolved by applying known fixes, HP contacts the third-party vendor and creates a problem incident on your behalf. HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability.

  • Page 111: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 112: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.

  • Page 113: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties)

  • Page 114: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 115: Specifications

    Specifications Environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating — Relative humidity (noncondensing) 10% to 90% Operating 28°C (82.4°F), maximum wet bulb temperature 5% to 95% Non-operating 38.7°C (101.7°F), maximum wet bulb temperature * All temperature ratings shown are for sea level.

  • Page 116: Hp 460 W Cs He Power Supply (92% Efficiency)

    • HP 750 W CS Platinum Power Supply (94% efficiency) (on page 118) • HP 750 W 48V CS Power Supply (on page 119) • HP 1200 W CS HE Power Supply (94% efficiency) (on page 119) HP 460 W CS HE Power Supply (92% efficiency) Specification Value Input requirements...

  • Page 117: Hp 500 W Cs 277 V Ac Power Supply (94% Efficiency)

    HP 500 W CS 277 V AC power supply (94% efficiency) Specification Value — Input requirements 200 V to 277 V AC Rated input voltage 50 Hz–60 Hz Rated input frequency 3.0 A at 200 V AC Rated input current 2.0 A at 277 V AC 600 W at 200 V AC input Rated input power...

  • Page 118: Hp 750 W Cs Titanium Power Supply (96% Efficiency)

    2925 at 100V AC input BTUs per hour 2812 at 200V AC input Power supply output 750 W at 100V to 120V AC input Rated steady-state power 750 W at 200V to 240V AC input 750 W at 100V to 120V AC input Maximum peak power 750 W at 200V to 240V AC input HP 750 W CS Titanium power supply (96% efficiency)

  • Page 119: Hp 750 W 48V Cs Power Supply

    HP 750 W 48V CS Power Supply Specification Value Input requirements 100 to 240 VAC Rated input voltage 50 HZ to 60 HZ Rated Input frequency 9 to 4.5 A Rated input current 815 W at 36 VDC input Maximum rated input power 805 W at 48 VDC input 795 W at 72 VDC input 2780 at 36 VDC input...

  • Page 120: Support And Other Resources

    Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 121 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
  • Page 122 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 123 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
  • Page 124 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 125 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente.
  • Page 126 Support and other resources 126...
  • Page 127 Support and other resources 127...

  • Page 128: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate FBWC flash-backed write cache HDIMM HyperCloud DIMM International Electrotechnical Commission Integrated Lights-Out Acronyms and abbreviations 128...
  • Page 129 Integrated Management Log ISEE Instant Support Enterprise Edition large form factor nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express POST Power-On Self Test HP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack serial attached SCSI...
  • Page 130 SDDC Single Device Data Correction SELV separated extra low voltage small form factor Systems Insight Manager HP Smart Storage Administrator TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 130...

  • Page 131: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 131...
  • Page 132 Index default settings 52 diagnostic tools 98, 101, 107 diagnostics utility 101 AC power supply 65, 116, 117, 118, 119 DIMM identification 51 access panel 24 DIMM population guidelines 53 Advanced ECC memory 52, 53, 105 DIMM slot locations 18 air baffle 32 DIMMs 18, 50 Array Configuration Utility (ACU) 105...
  • Page 133 front panel LEDs 9 LEDs, troubleshooting 20, 111 full-length expansion board 28, 31 lockstep memory 53, 54 grounding methods 114 mechanical specifications 115 grounding requirements 36 memory 49, 50, 51, 52 memory configurations 51, 52 memory dump 17 memory subsystem architecture 50 hard drive bays 7 memory, configuration requirements 51, 54 hard drive cage 76...
  • Page 134 system maintenance switch 16, 17 processors 42 system power LED 9 Systems Insight Display 10, 11, 12 Systems Insight Display LEDs 11, 12 QuickSpecs 98 Taiwan battery recycling notice 113 rack bezel 85 technical support 109, 120 rack installation 34, 37 telephone numbers 120 rack mounting hardware 38 temperature requirements 35...

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