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Storing CID Records (In CID Memory)
4. Press DELETE/Channel again to erase the record and the next Caller ID record shows
in the display. You will hear a confirmation tone.
If you are not at home or cannot answer, your telephone's Caller ID memory stores the
NOTE: Press the *EXIT key to return to the standby mode.
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
Deleting All CID Records
automatically deleted.
1. Make sure the phone is OFF (not in TALK mode).
You may review the stored information at any time. Calls received since your last review
show as NEW in the display. Calls that have not been previously reviewed but were
2. Use the cid/vol ( - or + ) button to display any Caller ID record.
received from the same number more than once show as REPT in the display.
3. Press and hold the DELETE/Channel button until DELETE ALL? shows in the display.
Reviewing CID Records
4. Press DELETE/Channel again to erase all records. You will hear a confirmation tone.
The display shows NO CALLS.
As calls are received and stored, the display is updated to let you know how
NOTE: Press the *EXIT key to return to the standby mode.
many calls have been received.To scroll CID records:
Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the cid/vol (-) button to review the newest CID record.
Each handset can store up to ten 24-digit numbers with up to 15-character names in
3. Press the cid/vol (+) button to review the oldest CID record first.
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
Dialing a CID Number
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol ( - or + ) button to display the desired record.
2. Press the Memory button.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
3. Press the desired memory location (0 through 9) or use cid/vol ( + or - ) to scroll to
NOTE: Depending on (a) how the incoming caller's phone number is
the desired memory location.
formatted when it is received, and (b) whether or not you previously
NOTE: If the memory location is occupied, the memory location
pre-programmed your local area code into the set up menu, you
number and stored name and telephone number shows in the
may need to adjust the format of the incoming caller's stored phone
display. If the memory location is empty, EMPTY shows in the display.
number before making the call, press the FORMAT/Transfer button
4. Press the Memory button again. The display shows ENTER NAME.
to adjust the number, and try again
NOTE: If you don't want to enter the name, skip step 5.
Available formats include:
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
Number of digits
Explanation
Example
and press the memory button to save. More than one letter is stored in each of the
Eleven digits
long distance code "1 "
1-317-888-8888
number keys. For example, to enter the name Bill Smith, press the 2 key twice for the
+3-digit area code
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
+7-digit telephone number.
Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key
to insert a space between the L and the S. Press the 7 key 4 times for the letter S;
Ten digits
3-digit area code +
317-888-8888
press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
7-digit telephone number.
8 key for the letter T; press the 4 key twice for the letter H.
Seven digits
7-digit telephone number.
888-8888
NOTE: If you make a mistake press the DELETE/Channel button to
backspace and erase the wrong character(s) or number(s).
Storing CID Records in Internal Memory
6. Press the Memory button to save the name. The display shows ENTER TEL NUMBR.
You may also store CID information in the phone's internal memory.
7. Use the touch-tone pad to enter the telephone number you want to store (up to
NOTE: It is important that you format CID records correctly BEFORE
24 digits).
storing in internal memory as you cannot reformat CID records
NOTE: The system treats PAUSES as delays or spaces in the dialing
stored in memory.
sequence.
1. Make sure the phone is OFF (not in talk mode).
8. Press Memory again to store the number. You will hear a confirmation tone.
2. Use the cid/vol (- or +) button to scroll to the desired CID record.
Storing the Last Number Dialed
3. Press the MEMORY button.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that
2. Press the Redial button.
memory location. You will hear a confirmation tone.
3. Press the Memory button to store the number. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
To replace an old number with a new redial number:
MEMORY button.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
NOTE: Press the *EXIT button once to keep the previous setting
2. Press the Redial button.
(making no changes) and return to the menu.
3. Press the Memory button, and REPLACE MEMO? shows in the display.
NOTE: If the selected CID record contains any information that is non-
numeric, the unit will not allow this record to transfer to the internal
4. Press the Memory button again to replace the old number with the new number. You
will hear a confirmation tone.
user memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
Inserting a Pause in the Dialing Sequence of a
Stored Number
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
the memory location, REPLACE MEMO? shows in the display.
If a pause is needed to wait for a dial or access tone, press the #PAUSE/RINGER button
to insert a delay in dialing sequence of a stored number (for example, after you dial 9
2. Press the Memory button again, and the new CID record replaces the old memory in
for an outside line, or to wait for a computer access tone.) pause shows in the display
that location. You will hear a confirmation tone.
as a P, and each pause counts as one digit in the dialing sequence.
Deleting a CID Record
Changing a Stored Number
1. Make sure the phone is OFF (ot in TALK mode).
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Use the cid/vol ( - or + ) button to display the CID record you want to delete.
2. Press the Memory button, and REPLACE MEMO? shows in the display.
3. Press DELETE/Channel. The display shows DELETE CALL ID?
3. Press the Memory button to store the number. You will hear a confirmation tone.
Reviewing and Deleting Stored Numbers
Battery Safety Precautions
1. To review stored numbers, press the memory button, and use the cid/vol ( - or + )
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
button to scroll to the memory location, or press the corresponding number key for a
toxic materials could be released which can cause injury.
desired memory location (0-9).
• To reduce the risk of fire or personal injury, use only the Nickel-Cadmium
battery listed in the User's Guide.
2. When the data shows in the display, press the DELETE/Channel button. The display
shows DELETE?
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
3. Press DELETE/Channel again to delete the data. The display shows DELETED.
Dialing a Stored Number
1. Make sure the phone is ON by pressing the TALK/CALL BACK button.
NOTE: The RBRC seal on the battery used in your ATLINKS
2. Press the Memory button.
USA, Inc. product indicates that we are participating in a
program to collect and recycle Nickel Cadmium batteries
3. Press the memory location (0-9). The number dials automatically.
throughout the United States. Please call 1-800-8-BATTERY
- OR -
for information or contact your local recycling center.
1. Make sure the phone is OFF (not in TALK mode).
2. Press the Memory button.
3. Use the touch-tone pad or the cid/vol ( - or + ) button to scroll to the number you
want to dial.
Display Messages
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
The following messages show the status of the phone or help you set up and use your
Chain Dialing from Memory
phone.
BLOCKED CALL
Caller information is blocked from transmission.
Use this feature to make calls which require a sequence of numbers, such as calling
card calls to a frequently called long distance number. Each part of the sequence is
BLOCKED
Caller name and number is blocked from transmission.
dialed from memory. The following example shows you how to use chain dialing to
NAME/NUMBER
make a call through a long distance service:
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
The Number For
Memory Location
DELETE CALL ID?
Prompt asking if you want to erase the current Caller ID record
Long distance access number
7
that is shown on the display.
Authorization code
8
DELETE?
Prompt asking if you want to erase one of the 10 numbers
Frequently called long distance number
9
stored in the phone's outgoing memory.
1. Make sure the phone is ON (in TALK or SPEAKERPHONE mode).
DELETED
Prompt confirming a CID record is erased.
2. Press the Memory button and then press 7.
EMPTY
Indicates a memory location is vacant.
3. When you hear the access tone, press the Memory button and then press 8.
END OF LIST
Indicates there is no additional information in the Caller ID
4. At the next access tone, press the Memory button and then 9.
memory log.
TIP: Wait for the access tones before pressing the next Memory
ENTER NAME
Prompt telling you to enter a name for one of the 10
button, or your call may not go through.
memory locations.
Headset and Belt Clip
INCOMPLETE
Caller information is interrupted during transmission or
DATA
the phone line is excessively noisy.
Connecting an Optional Headset to the Handset
LOW BATTERY
Indicates the handset battery is low and needs charging.
For hands free operation:
MESSAGE WAITING
Indicates a message is available.
1. Remove the rubber cap covering the headset jack.
NEW
Indicates call or calls have not been reviewed.
2. Connect the headset to the headset jack on the handset. The handset receiver is
NO DATA
No Caller ID information was received.
disabled when the headset is connected.
NO CALLS
Indicates no calls have been received.
3. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
PAGING
Someone is paging the handset from the base.
4. Press the TALK/CALL BACK button on the handset to answer a call or make calls with
PLEASE REGISTER
Indicates the handset needs to be registered before use.
the headset.
PRESS TALK KEY
Indicates the CID number is a Directory Dial Number (DDN)
5. To return to normal operation, unplug the headset from the jack.
and cannot be formatted.
Attaching the Belt Clip
READY
Indicates the handset is registered and available for use.
To attach the belt clip, insert the sides of the belt clip into the slots on each side of the
REPT
Repeat call message. Indicates that a new call from the same
handset. Snap the ends of the belt clip into place.
number was received more than once.
Changing the Battery
TRANSFERRING
Indicates the call is being transferred from one handset to
another.
Make sure the telephone is OFF (not in TALK mode) before you replace battery.
UNABLE TO DIAL
Indicates the CID or memory contents cannot be dialed.
1. Remove the battery compartment door.
UNABLE TO
Indicates the CID or memory contents cannot be stored.
2. Disconnect the cord attached to the battery pack and remove the battery pack from
STORE
the handset.
UNAVAILABLE
Indicates the handset is out of range.
3. Insert the new battery pack and connect the cord to the jack inside the battery
Or an additional handset is in use.
compartment.
Or there has been a base power failure, in which case you
4. Put the battery compartment door back on.
must place all handsets on the main base cradle for 20
seconds to re-register.
5. Place handset in the base to charge. Allow the handset battery to properly charge
(for 16 hours) prior to first use or when you install a new battery pack. If you do
UNKNOWN
The incoming call is from an area not serviced by Caller ID or
not properly charge the phone, battery performance will be compromised.
NAME/CALLER/
caller information is not sent.
NUMBER
CAUTION: To reduce the risk of fire or personal injury, use only
the ATLINKS USA, Inc. Nickel-Cadmium battery model 5-2548,
which is compatible with this unit.
Handset Sound Signals
• You may need to reprogram numbers into memory after a power outage or
battery replacement.
Signal
Meaning
Out of range
A long warbling tone (with ringer on)
Signals an incoming call
• Move closer to the base.
Three short beeps (several times)
Page signal
• Reset the battery. Unplug the battery and plug it in again after five seconds.
One beep every 7 seconds
Low battery warning
• Reset the power supply. Unplug the supply and plug it in again after five seconds.
Troubleshooting Tips
Phone with tone service dials out in pulse mode
Caller ID Solutions
• Make sure phone is in tone dialing mode.
No display
Phone won't dial out with pulse service
• Fully charge (for 16 hours) or replace the battery.
• Make sure phone is in pulse dialing mode.
• If you are using AC (electrical) power, make sure that the unit is connected to a
Handset displays UNAVAILABLE
non-switched electrical outlet. Unplug the AC power converter from the unit and
• Place the handset on the main base for reset.
plug it back in.
• An additional handset is in use.
• To see Caller ID information in your display, you must be subscribed to Caller ID
• Move closer to the base.
service through your local telephone company.
Causes of Poor Reception
Caller ID incomplete
• The unit displays this message if it detects anything other than valid Caller ID
• Aluminum siding.
information during the silent period after the first ring. This message indicates the
• Foil backing on insulation.
presence of noise on the line.
• Heating ducts and other metal construction can shield radio signals.
Telephone Solutions
• You're too close to appliances such as microwaves, stoves, computers, etc.
Handset can not link.
• Atmospheric conditions, such as strong storms.
• If any handsets become inoperable, place it on the main base cradle for 20
seconds to re-register.
• Base is installed in the basement or lower floor of the house.
No dial tone
• Base is plugged into an AC outlet with other electronic devices.
• Check or repeat installation steps
• Baby monitor is using the same frequency.
• Make sure the base power cord is connected to a working electrical outlet.
• Handset battery is low.
• Make sure the telephone line cord is connected to the base unit and the modular
• You're out of range of the base.
phone jack?
General Product Care
• Disconnect the base from the wall phone jack and connect another phone to the
same jack. If there is no dial tone on the second phone, the problem might be your
To keep your telephone working and looking good, follow these guidelines:
wiring or local service.
• Avoid putting the phone near heating appliances and devices that generate
• The handset might be out of range of the base. Move closer to the base.
electrical noise (for example, motors or fluorescent lamps).
• Make sure the battery is properly charged (for 16 hours).
• DO NOT expose to direct sunlight or moisture.
• Ensure the battery pack is installed correctly.
• Avoid dropping and other rough treatment to the phone.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in
• Clean with a soft cloth and never use a strong cleaning agent or abrasive
use indicator come on? The battery may need to be charged.
powder because this will damage the finish.
Handset does not ring
• Retain the original packaging in case you need to ship the phone at a later date.
• Make sure the handset is set to ON, this can be done through the handset setup
Service
menu Ringer Volume.
• You may have too many extension phones on your line. Try unplugging
If trouble is experienced with this equipment, for repair or warranty information, please contact
some phones.
customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network,
• See solutions for "No dial tone."
the telephone company may request that you disconnect the equipment until the problem is
resolved.
Charge/in use indicator on the base flashes
This product may be serviced only by the manufacturer or its authorized service agents. Changes
• Provided your phone company offers voice messaging service and you subscribe
or modifications not expressly approved by ATLINKS USA, Inc. could void the user's authority to
to it, the charge/in use indicator on the base flashes when the phone is not in use
operate this product. For instructions on how to obtain service, refer to the warranty included in
to indicate there is a message waiting. It stops flashing after the message has
this guide or call customer service at 1-800-448-0329.
been reviewed.
Or refer inquiries to:
ATLINKS USA, Inc.
You experience static, noise, or fading in and out
Manager, Consumer Relations
• Change channels
P O Box 1976
• The handset maybe out of range. Move closer to the base.
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product was
• Relocate the base.
purchased or received as a gift. This information will be valuable if service should be required
• Charge the battery.
during the warranty period.
• Make sure base is not plugged into an electrical outlet with another
Purchase date ________________________________________________
household appliance.
Name of store ________________________________________________
Unit beeps
• Place handset in base cradle for 20 seconds to reset the security code. If that
doesn't work, charge the battery for 16 hours.
• See solutions for "No dial tone."
• Replace the battery.
Memory dialing
• Make sure you correctly program the memory location keys.
• Make sure you follow the proper dialing sequence.
Limited Warranty
Instructions For Optional/Additional
Handset(s)
What your warranty covers:
• Defects in materials or workmanship.
This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the
For how long after your purchase:
optional Model 25901 handset with charge cradle).
• One year, from date of purchase.
IMPORTANT: You can only use one handset at a time and there is
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
NO conference and intercom features for these units. If the TALK/
CALL BACK or SPEAKER button is pressed on one handset while
What we will do:
another handset is in use, UNAVAILABLE shows on the display.
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product's warranty period.
Parts Checklist
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period, must be presented to obtain warranty service." For
rental firms, proof of first rental is also required. Also print your name and address and a
description of the defect. Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
Battery
c/o Thomson
Charge
Handset
compartment
11721 B Alameda Ave.
Cradle
battery pack
cover
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the
Make sure your package includes the items shown here.
warranty.
Installing the Handset Battery
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or
loss.
NOTE: You must connect the handset battery before use.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
CAUTION: To reduce the risk of fire or personal injury, use only
the ATLINKS USA, Inc. Nickel-Cadmium battery model 5-2548,
• Customer instruction. (Your Owner's Manual provides information regarding operating
which is compatible with this unit.
instructions and user controls. Any additional information, should be obtained from your
dealer.)
1. Locate battery and battery door which are packaged together inside a plastic bag
• Installation and setup service adjustments.
and are separate from the handset.
• Batteries.
2. Locate the battery compartment on the back of the handset.
• Damage from misuse or neglect.
3. Plug the battery pack cord into the jack inside the compartment.
• Products which have been modified or incorporated into other products.
NOTE: To ensure proper battery installation, the connector is keyed
• Products purchased or serviced outside the USA.
and can be inserted only one way.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
4. Insert the battery pack.
• Please complete and mail the Product Registration Card packed with your unit. It will make
5. Close the battery compartment by pushing the door up until it snaps into place.
it easier to contact you should it ever be necessary. The return of the card is not required for
6. Place the handset in the base to charge.
warranty coverage.
Limitation of Warranty:
Extra Charging Cradle
• The warranty stated above is the only warranty applicable to this product. All other
1. Plug the AC power adaptor of the extra charging cradle into the electrical outlet.
warranties, express or implied (including all implied warranties of merchantability or fitness
for a particular purpose) are hereby disclaimed. No verbal or written information given by
ATLINKS USA, Inc., its agents, or employees shall create a guaranty or in any way increase the
scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive remedy of the
consumer. ATLINKS USA, Inc. shall not be liable for incidental or consequential damages
resulting from the use of this product or arising out of any breach of any express or implied
warranty on this product. This disclaimer of warranties and limited warranty are governed
by the laws of the state of Indiana. Except to the extent prohibited by applicable law, any
implied warranty of merchantability or fitness for a particular purpose on this product is
limited to the applicable warranty period set forth above.
How state law relates to this warranty:
2. Place the handset in the extra charging cradle. The charge indicator turns on,
• Some states do not allow the exclusion nor limitation of incidental or consequential damages,
verifying the battery is charging.
or limitations on how long an implied warranty lasts so the above limitations or exclusions
may not apply to you.
3. Allow the phone to charge for 16 hours.
• This warranty gives you specific legal rights, and you also may have other rights that vary
Registration
from state to state.
If you purchased your product outside the USA:
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
• This warranty does not apply. Contact your dealer for warranty information.
After the optional handset has charged for 16 hours on the extra charger, place it on the
Accessory Information
main base station for 20 seconds, it will then automatically register.
NOTE: PLEASE REGISTER shows on the display if the handset has
DESCRIPTION
MODEL NO.
not been registered. Once a handset has completed registration
Handset Replacement Battery
5-2548
successfully, READY will show on the handset's display.
Power adapter
5-2501
NOTE: In case of a power failure, the handsets may display
Belt Clip
5-2691
UNAVAILABLE when the TALK/CALL BACK button is pressed. You
Headset
5-2425 (black)
must then place all handsets on the main base cradle for 20
seconds to re-register.
Optional/Additional handset cradle
5-2687
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are
required by law to collect appropriate sales tax for each individual state, country, and
locality to which the merchandise is being sent. Items are subject to availability.
Belt
clip
Handset
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