Reporting Safety Defects In The United States - Fiat 500L User Manual

CONSUMER ASSISTANCE

REPORTING SAFETY DEFECTS IN THE UNITED STATES

• If you believe that your vehicle has a defect that could cause a collision or cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
authorized studio and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–
4236 (TTY: 1–800–424–9153), or go to http://www.safercar.gov; or write to:Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE.,West Building,Washington, D.C. 20590.You can
also obtain other information about motor vehicle safety from http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer
Service Department immediately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/eng/roadsafety/
safedrivers-childsafety-index-53.htm
• French Canadian customers who wish to report a safety defect to the Canadian
government should contact Transport Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
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