Troubleshooting - Zte T-Mobile Aspect User Manual

Troubleshooting

Symptoms
Unable to turn the phone
on
Automatic power-off
Inadequate standby time
Unable to connect to the
network
Call drop
Does not ring upon
incoming calls
Prompt to input PUK
Unable to view some
photos
Possible Causes
Inadequate battery capacity
Poor contact
Low battery
Decreasing battery
performance
Poor network signal
Poor network signal
Out of the service area
Poor network signal
Set "Silent" or minimum volume
SIM card locked due to entering
the wrong PIN code three times
Your phone doesn't support the
photo format, or the size of the
photo is too big
Charge the battery
Reinstall the battery
Recharge the battery
Replace the battery
Turn off the phone if the signal is poor
Move to other areas
Make sure your phone is in a network service
area
Move to other areas
Enter "Profiles" to set General
or check the ringer volume
Contact your network operator
Change the photo format or size
8
Solutions