Hard Disk Drive Problems; Software Problems; Other Problems - IBM ThinkPad TransNote Servce And Troubleshooting Manual

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Solution: You cannot charge the battery when it is too hot. If the battery feels

hot, remove it from the computer and allow it to cool to room temperature.

After it cools, reinstall it and recharge the battery. If it still cannot be charged,

have it serviced.

Hard disk drive problems

Problem: The hard disk drive makes a rattling noise intermittently.

Solution: The rattling noise might be heard:

v When the hard disk drive starts accessing the data or when it stops.

v When you carry the hard disk drive.

v When you carry your computer.

This is a normal characteristic of a hard disk drive and is not a defect.

Problem: The hard disk drive does not work.

Solution: In the startup menu in the IBM BIOS Setup Utility, make sure that

there is no exclamation point ! to the left of the hard disk drive. If there is

such a mark, the hard disk drive is disabled. Clear the mark to enable the

drive.

Problem: An application does not run correctly.

Solution: Make sure that the problem is not being caused by the application:

v Your computer has the minimum required memory to run the application.

Refer to the manuals supplied with the application.

v The application is designed to operate with your operating system.

v Other applications run correctly on your computer.

v The necessary device drivers are installed.

v The application works when it is run on some other computer.

If an error message appears when you are using the application program,

refer to the manuals supplied with the application.

If the application still does not run correctly, contact your place of purchase or

a service representative for help.