HTC Desire 500 User Manual
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HTC Desire 500 User Manual

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Summary of Contents for HTC Desire 500

  • Page 1 Your HTC Desire 500 User guide...

  • Page 2: Table Of Contents

    Transferring content from an Android phone Transferring content from an iPhone Transferring contacts from your old phone through Bluetooth Getting contacts and other content into HTC Desire 500 Transferring photos, videos, and music between your phone and computer Home screen...
  • Page 3 Changing your ringtone, notifications, and sounds Rearranging application tabs Customizing the lock screen style Hiding missed calls and messages on the lock screen Securing HTC Desire 500 with a personal touch Phone calls Making a call with Smart dial Dialing an extension number...
  • Page 4 Internet connections Data connection Managing your data usage Wi‑Fi Connecting to a virtual private network (VPN) Using HTC Desire 500 as a wireless router Sharing your phone's Internet connection by USB tethering Connecting to the Internet through a computer Wi‑Fi printing...
  • Page 5 Playing a sound when selecting onscreen items Changing the display language Accessibility settings Working with certificates Protecting your SIM card with a PIN Protecting HTC Desire 500 with a screen lock Checking your phone's HTC Sense version Trademarks and copyrights Index...

  • Page 6: Conventions Used In This Guide

    Conventions used in this guide Conventions used in this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.

  • Page 7: Unboxing

    9. Proximity sensor 10. Notification LED If you want to use a screen protector, please don’t cover and block the proximity sensor. You can purchase the dedicated screen protector for HTC Desire 500 that already has a small opening for the sensor.

  • Page 8: Back Cover

    Replacing the back cover 1. Align the back cover onto the top part of HTC Desire 500. 2. Press the sides and the bottom part of the back cover against HTC Desire 500 to lock the cover into place. You will hear a click when the back cover is locked in place.

  • Page 9: Microsim Card

    Unboxing microSIM card HTC Desire 500 uses a microSIM card. The microSIM card contains your phone number, service details, and memory for storing phonebook contacts and/or text messages. Inserting the SIM card Use a standard microSIM only. Inserting a smaller size SIM (such as nanoSIM with an adapter or a modified SIM) may cause the card to not fit properly or damage the card slot.

  • Page 10: Storage Card

    Unmounting the storage card When you need to remove the storage card while HTC Desire 500 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.

  • Page 11: Battery

    Unboxing Battery Removing the battery 1. Take the back cover off. 2. With your thumb or finger, lift the battery from the battery compartment. Inserting the battery Please use only original batteries that came in the box or replacements that we recommend.

  • Page 12: Switching The Power On Or Off

    Before you turn on and start using HTC Desire 500, it is recommended that you charge the battery. § Use only the adapter and the USB cable that came with HTC Desire 500 to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.

  • Page 13: Want Some Quick Guidance On Your Phone

    Want some quick guidance on your phone? Exploring HTC Desire 500 Tips & Help lets you get the most out of HTC Desire 500 in seconds. § Ever have the feeling that you're not getting the most out of your phone? Browse through the friendly walkthroughs on Tips &...

  • Page 14: Setting Up Your Phone

    § If you have content from an old phone, you can choose to do a direct phone-to- phone transfer. § To make it easier for you to back up and restore content from HTC Desire 500 to another HTC phone in the future, select Back up phone daily.

  • Page 15: Transferring Content From An Android Phone

    Some settings can also be transferred. § You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone.

  • Page 16: Transferring Content From An Iphone

    HTC phone. Use HTC Sync Manager to transfer more types of content from an iPhone. 1. Do one of the following: §...

  • Page 17: Getting Contacts And Other Content Into Htc Desire

    § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC Desire 500 to your computer. You can also sync playlists from your computer to the phone.

  • Page 18: Home Screen

    Your Home screen is where you make HTC Desire 500 your own. § After you've turned on and set up HTC Desire 500, you'll see the Feeds view as the main Home screen. Customize it to show posts from your social networks, headlines from your favorite news media, and more.

  • Page 19: Checking For Updates Manually

    Checking for updates manually 1. Slide the Notifications panel open, and then tap 2. Tap About > Software updates. HTC Desire 500 checks if updates are available. If you don't have Internet connection, you'll be prompted to turn on mobile data or...

  • Page 20: Your First Week With Your New Phone

    By using HTC Sync Manager, you can even migrate content from an iPhone. See Transferring iPhone content to your HTC phone on page 105. § Back up HTC Desire 500 to the cloud so it'll be a lot easier to restore your content to a new phone next time. See Using HTC Backup on page 101.
  • Page 21 When you sign in to your Dropbox account from HTC Desire 500, you may be eligible to get an additional 23 GB of free Dropbox storage for two years. To find out how, see Using Dropbox on HTC Desire 500 page 92.

  • Page 22: Basics

    Your first week with your new phone Basics Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. § Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
  • Page 23 Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or...

  • Page 24: Pinch And Spread

    Your first week with your new phone Pinch and spread In some apps, like Gallery, Messages, Mail, or the web browser, spread your fingers on the screen to zoom in when viewing a picture or text. Pinch the screen to zoom out of the picture or text. Two-finger swipe In some apps that have sorting, like Mail or People, swipe up or down using two fingers to scroll the screen.
  • Page 25 § HTC gestures is enabled by default, which makes the three-finger gesture work only when sharing content or using HTC apps. § You need to hook up the HTC Media Link HD (sold separately) to your HDMI TV to share content.

  • Page 26: Motion Gestures

    Your first week with your new phone Motion gestures Use motion gestures to mute HTC Desire 500, turn on the speakerphone, and more. Flip to silence / flip for speakerphone When a call comes in you can turn HTC Desire 500 over to mute it.

  • Page 27: Sleep Mode

    Sleep mode Sleep mode saves battery power by putting HTC Desire 500 into a low power state while the display is off. It also stops accidental button presses when HTC Desire 500 is in your bag. Switching to Sleep mode Briefly press the POWER button to turn off the display and switch to Sleep mode.

  • Page 28: Unlocking The Screen

    § When there's a notification or info shown on the lock screen such as a missed call or new message, you can drag it up to directly go to its app. If you've set up a screen lock, you'll be asked to provide your credentials first before HTC Desire 500 opens the app or folder.

  • Page 29: Switching Between Recently Opened Apps

    2. Pull down with your finger, and then release to refresh. Capturing the HTC Desire 500 screen Want to show off your high game score, write a blog post about HTC Desire 500 features, or post a status update about a song you're playing? It's easy to take a picture of the screen and share it from Gallery.

  • Page 30: Home Screen Feeds

    Gallery, and more. Your social networks When you sign in to your social network accounts and authorize HTC Sense to access them, you can: § Post status updates from the Home screen when using the Feeds view.

  • Page 31: Selecting Feeds

    Your first week with your new phone Posting an update on your social network You can easily post a status update from the Home screen. 1. From the Feeds view, tap , and then choose a social network. 2. Compose your status update and post it on your social network. Where is the header? The header contains icons for posting on social networks, searching feeds, and more.

  • Page 32: Notifications

    Notification LED The notification LED shows a: § Solid green light when HTC Desire 500 is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.

  • Page 33: Notifications Panel

    Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.

  • Page 34: Working With Text

    The HTC Sense keyboard Typing is fast and accurate with the HTC Sense keyboard. § Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. See Using the Trace keyboard on page 37.

  • Page 35: Entering Text

    Choose a keyboard layout that suits your typing style. 1. Go to Settings, and then tap Language & keyboard. 2. Tap HTC Sense Input > Keyboard selection. 3. Tap Keyboard types, and then select the keyboard layout that you want to use.
  • Page 36 Your first week with your new phone Choosing and switching between keyboard languages If multiple keyboard languages are available on HTC Desire 500, you can choose which languages to enable in the onscreen keyboard. 1. Go to Settings, and then tap Language & keyboard.

  • Page 37: Using The Trace Keyboard

    Using the Trace keyboard Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words. You need to turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Slide your finger from one letter to the next to enter a word.

  • Page 38: Battery

    1. Slide the Notifications panel open, and then tap 2. Tap Power > History. 3. If you've used HTC Desire 500 for a long time since the last charge, swipe left or right to scale the graph that details battery usage over time.

  • Page 39: Getting The Battery To Last Longer

    How long the battery can last before it needs recharging depends on how you use HTC Desire 500. HTC Desire 500 power management helps to increase battery life. In times when you need to extend the battery life more, try out some of these tips:...
  • Page 40 Your first week with your new phone Manage your apps § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them.

  • Page 41: Optimizing Battery Life With Power Saver Mode

    If you want to choose which phone features to conserve power for, tap the Power saver notification first before you turn power saver mode on. If Data connection is selected, HTC Desire 500 automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).

  • Page 42: Camera And Gallery

    Open the Camera app to capture that perfect moment. While waiting to take your next photo, switch HTC Desire 500 to Sleep mode. When you're ready to take more photos and videos, just press POWER again to use the camera.

  • Page 43: Taking A Photo

    Camera and Gallery Choosing an effect Use the available camera effects to make your photos look like they’ve been taken through special lenses or filters. You can also apply certain effects to videos. 1. Tap 2. Scroll through the available effects and tap one that you like. Setting the video resolution 1.

  • Page 44: Taking Continuous Camera Shots

    Camera and Gallery Taking a photo while recording a video (VideoPic) Make sure that you're in Normal scene to use this feature. While you're recording video using the main camera, tap to capture a still shot of your subject. Turning off auto focus You can only turn off auto focus before you start recording with the main camera.

  • Page 45: Improving Portrait Shots

    (or pan up or down in portrait view). 4. Pan HTC Desire 500 as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.

  • Page 46: Gallery

    Viewing photos and videos in Gallery Reminisce on good times. Gallery lets you view all the photos and videos on HTC Desire 500 or online albums. You can view photos by event or location, trim videos, add photo frames and special effects, and more.
  • Page 47 1. Open the Gallery app. 2. Tap > Events. Photos and videos that you captured using HTC Desire 500 are grouped by time and location. 3. Tap a tile to view all the photos and videos taken during a specific event.

  • Page 48: Viewing Photo Highlights

    Camera and Gallery 6. Tap to preview your trimmed video. 7. Tap Save. The trimmed video is saved as a new file. The original video remains unedited. Viewing photo highlights Easily see all your favorite photos in one place. Gallery automatically groups all your most viewed or shared photos (your highlights) in one album.

  • Page 49: Organizing Your Photos And Videos

    Some albums, like Camera shots and All photos, cannot be renamed. Working with event photos Photos and videos that you captured using HTC Desire 500 are grouped together in Events view according to the time and location they were taken. You can combine photos from two events.

  • Page 50: Viewing Photos In Your Social Networks

    Camera and Gallery Viewing photos in your social networks Right in the Gallery app, check what you and your friends have uploaded to your social networks or photo sharing sites. Log on to your accounts and add them in Gallery before you start viewing online photos.

  • Page 51: Sending Your Photos And Videos

    Camera and Gallery Adding custom photo effects Are the existing photo effects not exactly what you are looking for? You can make your own photo effects in Gallery. You can only add effects to photos that are stored locally. 1. Open the Gallery app. 2.

  • Page 52: Sharing Your Photos On Social Networks

    § Share through a URL link—no need for bulky attachments. You must have an HTC Account to share a collage using HTC Share. Friends and family do not need an HTC Account to view or download photos from your collage.
  • Page 53 Managing collections in HTC Share Want to share photos to more friends or delete those you have already uploaded to HTC Share? 1. On the screen that allows you to upload photos to HTC Share, tap > My HTC Shares.

  • Page 54: Personalizing

    Personalizing Making HTC Desire 500 truly yours Make HTC Desire 500 look and sound just the way you want it. Personalize it with a different wallpaper and ringtone, and you can also choose notification sounds for events such as incoming text, email, and calendar reminders.
  • Page 55 Personalizing 3. Tap > Widgets. You can: § Swipe to browse through the widgets. § Tap to search for specific widgets. Some widgets are available in different styles and sizes. 4. Press and hold and then drag a widget to a home screen thumbnail where you want to add it.

  • Page 56: Adding Apps And Other Shortcuts On Your Home Screen

    Personalizing Adding apps and other shortcuts on your Home screen Place apps you often use on your Home screen. You can also add shortcuts to frequently used settings, bookmarked webpages, and more. 1. Go to Settings, and then tap Personalize. 2.

  • Page 57: Personalizing The Launch Bar

    Personalizing 3. Release the widget or icon. 4. To move the widget or icon to another position on the panel, just press and hold and then drag it. Removing a widget or icon 1. Press and hold the widget or icon you want to remove, and then drag it to 2.

  • Page 58: Grouping Apps Into A Folder

    Personalizing Grouping apps into a folder You can group apps into a folder in the All apps view, and then move the folder to the launch bar or the Home screen. 1. From the All apps view, press and hold an app, and then drag it over to another app to automatically create a folder.

  • Page 59: Adding A Home Screen Panel

    Personalizing Adding a Home screen panel Add a Home screen if you have more widgets, apps, and shortcuts that you want to access right away. 1. Go to Settings, and then tap Personalize. 2. Tap Customize home screen. 3. Tap Add panel. A new Home screen appears. You can start adding widgets, apps, and shortcuts.

  • Page 60: Hiding Missed Calls And Messages On The Lock Screen

    HTC Desire 500 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard. You'll be asked to unlock the screen every time HTC Desire 500 is turned on or when it’s idle for a certain period of time.

  • Page 61: Phone Calls

    Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.

  • Page 62: Returning A Missed Call

    Phone calls Returning a missed call You'll see the missed call icon in the status bar when you miss a call. 1. Slide the Notifications panel open to check who the caller is. 2. To return the call, spread your two fingers on the missed call notification to expand it, and then tap Call back.

  • Page 63: Calling A Phone Number In An Email

    3. Tap Call. Making an emergency call In some regions, you can make emergency calls from HTC Desire 500 even if you don’t have a SIM card installed or your SIM card has been blocked. If you don't have a network signal, you won't be able to make an emergency call.

  • Page 64: What Can I Do During A Call

    § Press the VOLUME DOWN or VOLUME UP button. § Press the POWER button. § Place HTC Desire 500 face down on a level surface. If HTC Desire 500 is already facing down, it will still ring when there are subsequent incoming calls. Look who's calling Every time you make a call or your friend gives you a ring, you get to see your friend’s...

  • Page 65: Setting Up A Conference Call

    To decrease potential damage to your hearing, do not hold HTC Desire 500 to your ear when the speakerphone is on. Do one of the following: § Flip HTC Desire 500 over during a call (be sure that Flip for speaker is selected in Sound settings). § On the call screen, tap The speakerphone icon appears in the status bar when the speakerphone is on.

  • Page 66: Checking Calls In The Call History

    Phone calls 5. When connected, tap to add the participant to the conference call. 6. To talk to a person in the conference call in private, tap and then select Private call. To end the call with a participant, tap and then tap Finish this call.

  • Page 67: Changing Ringtone Settings

    Making HTC Desire 500 ring louder in your pocket or bag To help avoid missing incoming calls when HTC Desire 500 is in your pocket or bag, the pocket mode feature gradually increases the ring volume and vibrates when you receive a call.
  • Page 68 Phone calls Turning off Home dialing If you prefer to manually enter complete phone numbers to call while roaming, you can turn off Home dialing. 1. Go to Settings, and then tap Call. 2. Under Other settings, clear the Home dialing option.

  • Page 69: Sending A Text Message (Sms)

    Messages Messages Sending a text message (SMS) 1. Open the Messages app. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the box that says Add text, and then enter your message. 5. Tap , or press to save the message as a draft.

  • Page 70: Creating A Slideshow

    Messages 8. After adding an attachment, tap to see options for replacing, viewing or removing your attachment. 9. Tap , or press to save the message as a draft. Depending on the resolution of your photo or video attachments, they may be displayed as cropped thumbnails in your multimedia message.

  • Page 71: Sending A Group Message

    Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC Desire 500 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.

  • Page 72: Resuming A Draft Message

    3. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC Desire 500, you can select which phone number to reply to. Keep in mind that your response will be sent to the phone number of the latest message you’ve received from this contact.

  • Page 73: Saving A Text Message In The Tasks App

    Messages Saving a text message in the Tasks app Save a text message in your Tasks list so you can remind yourself when to reply. 1. On the Messages screen, tap a contact (or phone number) to display the exchange of messages with that contact. 2.

  • Page 74: Moving Messages To The Secure Box

    Messages Moving messages to the secure box You can move private messages to the secure box. You will need to enter a password to read these messages. § The secure box does not encrypt messages. § Messages stored on your SIM card cannot be moved to the secure box. 1.

  • Page 75: Wap Push Messages

    Messages WAP push messages WAP push messages contain a web link. Often, the link will be to download a file that you have requested from a service provider. Open only links from sources that you trust. When you receive a WAP push message, a notification icon is displayed in the status bar.
  • Page 76 Messages How do I protect a message from being deleted? You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. On the Messages screen, tap a contact (or phone number) to display the exchange of messages with that contact.

  • Page 77: Search And Web Browser

    Search and web browser Search and web browser Searching HTC Desire 500 and the Web You can search for information on HTC Desire 500 and on the Web. Start your search by entering a keyword or by using Google Voice Search ™...

  • Page 78: Getting Instant Information With Google Now

    4. To see all available information cards, tap Show sample cards. More information cards will appear on the Google search screen as you use HTC Desire 500 to search the Web, create appointments, and more. Changing card settings You can easily customize the settings of Google Now cards to suit your information needs.

  • Page 79: Browsing The Web

    Refreshing Google Now Refresh Google Now to update the information cards or show relevant cards for information that you've just added on HTC Desire 500, like an upcoming event in Calendar. 1. Open the Google app. Or swipe up from the button.
  • Page 80 Search and web browser Switching to Read mode Want to read a Web article without distractions? Read mode removes menus, banners, and backgrounds from a webpage. Read mode may not be available on certain webpages. While viewing a webpage, tap before the URL address.

  • Page 81: Bookmarking A Webpage

    Watch list so you can quickly find and watch them whenever you like. HTC Desire 500 saves webpage text and images only. You will need Internet connection to open linked pages and play video clips.

  • Page 82: Using Your Browsing History

    4. Select the Internet option. Using your browsing history HTC Desire 500 keeps a record of webpages you've visited. If you don't want HTC Desire 500 to keep your browsing history, browse using an incognito tab. See Private browsing on page 83.

  • Page 83: Clearing Your Browsing History

    Search and web browser Clearing your browsing history 1. While viewing a webpage, tap > Settings > Privacy & security > Clear history. 2. Tap OK. All webpage entries in the History and Most visited tabs are deleted. If you want to delete a single webpage entry, go to the History or Most visited tab, press and hold the webpage entry, and then tap Remove from history or Remove from most visited.

  • Page 84: Entertainment

    Music Listening to music Enjoy your favorite songs on HTC Desire 500 using the Music app. When you open the Music app for the first time, you'll be asked if you would like to automatically download related content, such as album covers and artist photos, to HTC Desire 500.

  • Page 85: Creating And Working With Playlists

    Music and Gallery apps. 1. Plug in your headset or connect HTC Desire 500 to an external speaker. 2. To turn the Beats Audio profile on or off, slide the Notifications panel open, tap , and then tap the Beats Audio On/Off switch.

  • Page 86: Updating Album Covers And Artist Photos

    > Delete playlists to remove several playlists. Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC Desire 500. Add a song or an album to the queue so it plays when the current playlist has finished playing.

  • Page 87: Wireless Display

    HTC Desire 500 to your TV through your home Wi‑Fi network. § Don't have a DLNA setup at home? Don't worry. Just purchase the HTC Media Link HD and hook it up to your HDMI TV. You can then wirelessly share what...
  • Page 88 Entertainment About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV. HTC Media Link HD is sold separately. Easy to set up and use With just a three-finger swipe, connect HTC Desire 500 to HTC Media Link HD and share on the big screen.
  • Page 89 Entertainment 4. Do one of the following: While viewing photos or videos Tap the screen to show the controls, and then in Gallery > Select player. While playing music in Music > Select player. 5. Choose the device on your network where you want to play the media. 6.

  • Page 90: Phone Storage

    Gallery and play songs stored on the device in Music. You can also open PDFs and edit Office documents. You need a special cable to connect HTC Desire 500 and a USB storage device. HTC Desire 500 supports USB storage devices (except portable hard drives) up to 64 GB.

  • Page 91: Making More Storage Space

    In Camera settings, tap Video Quality to change the resolution. Back up apps data Keep only the most recent data from apps on HTC Desire 500. You can back up calendars, contacts, and bookmarks or export text messages, and personal dictionaries.

  • Page 92: Dropbox Integration

    § Set a lock screen PIN or password before encrypting your data. § Fully charge the battery and keep HTC Desire 500 connected to the power adapter during encryption. The encryption process takes about an hour.
  • Page 93 § To get the additional 23GB of Dropbox storage free for two years, please sign in to your Dropbox account from HTC Desire 500 (and not from your computer or other non-HTC devices), and complete the getting started guide on the Dropbox website (www.dropbox.com/gs).
  • Page 94 Your new camera shots will be uploaded automatically, if you turned on the Camera Upload feature when you set up your Dropbox account on HTC Desire 500. If you didn't turn it on before, you can enable it in the Dropbox settings.
  • Page 95 Keeping your documents in Dropbox Saving an Office document to Dropbox You can open an Office document on HTC Desire 500 and save it to your Dropbox. 1. Open an Office document, such as one that's attached to an email.
  • Page 96 > Save as. Saving a PDF document to Dropbox You can open a PDF document on HTC Desire 500 and save it to your Dropbox. 1. Open a PDF document, such as one that's attached to an email. If you have more than one PDF viewing app installed, select PDF Viewer.
  • Page 97 Under Online storage, you'll see your available Dropbox storage. Unlinking HTC Desire 500 from Dropbox You can remotely unlink HTC Desire 500 from your Dropbox, if you lost your device. 1. On your computer's web browser, log in to the Dropbox website (www.dropbox.com).

  • Page 98: Sync, Backup, And Reset

    Sign in to your Google Account to see your Gmail, contacts, and calendars, and to use Google apps on HTC Desire 500. If you add more than one Google Account, you can switch between accounts in apps such as Gmail and choose which account to back up your settings to.

  • Page 99: Removing An Account

    If you have forgotten your Google Account password, you can try to recover it by going to the Google website. 1. On HTC Desire 500 or on your computer, open your web browser 2. Go to www.google.com/accounts/recovery. 3. Select the option for retrieving your password, and then enter the email address or username that you use to sign in to your Google Account.

  • Page 100: Backup

    Use the built-in HTC Backup to back up your accounts, apps, settings, and more to the cloud so that it will be easier to restore them on HTC Desire 500 (after a factory reset) or newer phone. For details, see Using HTC Backup on page 101.
  • Page 101 On HTC Desire 500, use HTC Backup to do a daily backup to the cloud so you can easily restore your content and settings next time.
  • Page 102 Sync, backup, and reset Restoring your backup to your phone If you used HTC Backup before, you can restore your backup after a factory reset, or to a new HTC phone. Depending on the amount of content, restoring your backup to your phone may incur additional data costs and take a long time.

  • Page 103: Backing Up Your Contacts

    3. Enter your email address. 4. Compose your email message, and then send it. To restore your text messages to HTC Desire 500, open the email message with the backup file attachment from the Mail app. Tap the attachment to download it first, and then tap it again to open the backup file to import.

  • Page 104: Htc Sync Manager

    HTC Sync Manager Syncing your media and data with HTC Sync Manager With HTC Sync Manager, enjoy the same rich media whether you're at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your HTC phone and your computer.

  • Page 105: Transferring Iphone Content To Your Htc Phone

    Sync, backup, and reset Installing HTC Sync Manager on your computer § You need to have administrator rights if you're installing HTC Sync Manager on ® Windows Vista or later versions. § If you have problem in installing HTC Sync Manager, close all your running programs and reinstall.

  • Page 106: Copying Or Removing Media On Your Phone

    Remove the selected media from your phone. Syncing data between your phone and your computer Set up HTC Sync Manager to sync contacts, calendar events, and web bookmarks between your phone and your Windows or Mac computer. You can sync your phone with the following applications on your computer: ®...
  • Page 107 This folder contains the bookmarks from your phone. If you have bookmarks on your computer that you want to sync with your phone, make sure to save them in the HTC bookmarks folder.

  • Page 108: Syncing Playlists Between Your Phone And Your Computer

    1. Connect your phone to your computer. 2. If your HTC phone has both phone storage and a storage card, click More > SYNC SETTINGS, and then choose which one you want to sync with your computer.

  • Page 109: Reset

    Reset Restarting HTC Desire 500 (Soft reset) If HTC Desire 500 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. If your screen is protected with a lock screen, you need to unlock it.
  • Page 110 1. Slide the Notifications panel open, and then tap 2. Tap Backup & reset. 3. Tap Reset phone. 4. If you also want to delete media and other data on HTC Desire 500, select Erase all data. 5. Tap OK.

  • Page 111: People

    People People Your contacts list The People app lists all contacts you've stored on HTC Desire 500 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. Open the People app.

  • Page 112: Setting Up Your Profile

    2. Choose the accounts that contain the contacts you want to display. 3. Press Finding people Search for contacts stored on HTC Desire 500, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. Open the People app.

  • Page 113: Adding A New Contact

    People Adding a new contact 1. On the People tab, tap 2. Tap the Name field, and then enter the contact name. if you want to separately enter the contact's first, middle, and last name. Depending on the contact type, you may also be able to add other info such as a name suffix (for example, "Jr.").

  • Page 114: Editing A Contact's Information

    People Editing a contact’s information Social network contacts cannot be edited. 1. On the People tab, press and hold the contact, and then tap Edit contact. 2. Enter the new information. 3. Tap Save. Getting in touch with a contact 1.

  • Page 115: Merging Contact Information

    Accepting contact link suggestions When HTC Desire 500 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. On the People tab, tap the Link suggestion notification when available. You'll see a list of suggested contacts to merge.

  • Page 116: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC Desire 500 also syncs with groups you've created in your Google Account. Creating a group 1.

  • Page 117: Editing A Group

    People 3. Select the contacts you want to add, and then tap Save. 4. When your group is complete, tap Save. Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages.

  • Page 118: Email

    Email Email Gmail Viewing your Gmail Inbox All your received email messages are delivered to your Inbox. Open the Gmail app. Display drafts, sent Tap Inbox at the top bar and then messages, and tap another label (such as Sent, other labels Drafts, or your created label) to view its messages and...

  • Page 119: Mail

    The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC Desire 500. 1. Open the Mail app. The inbox of one of your email accounts appears.
  • Page 120 Email Organizing your inbox Do you have a big pile of email messages in your inbox? Organize your email messages into tabs and quickly find the messages you want. 1. Switch to the email account that you want to use. 2.

  • Page 121: Managing Email Messages

    Email 3. In the email account inbox, tap the email message or conversation you want to read. If you want to read a particular message inside an email conversation, tap expand the conversation, and then tap the email message. 4. Tap Reply or Reply All. for more actions for the email.
  • Page 122 Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on HTC Desire 500. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.

  • Page 123: Adding An Email Account

    4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC Desire 500 uses Smart Sync to save battery power. See What is Smart Sync? on page 123.

  • Page 124: Travel And Maps

    Location settings Turning location services on or off In order to find your location on HTC Desire 500, you need to enable location sources. 1. Go to Settings, and then tap Location. 2. Select or clear the location sources you want to turn on or off.

  • Page 125: Searching For A Location

    Travel and maps Searching for a location In Google Maps, you can search for a location, such as an address or a type of business or establishment (for example, museums). 1. In Maps, tap 2. Enter the place you want to search for in the search box. 3.

  • Page 126: Getting Directions

    Travel and maps Getting directions Get detailed directions to your destination. Google Maps can provide directions for travel by foot, public transportation, or car. 1. While viewing a map, tap 2. Do any of the following: § Use your current location as the starting point, or enter a location from where to start in the first text box.

  • Page 127: Htc Car

    HTC Car On the road with HTC Car Now when you drive, you can easily use HTC Desire 500 to reach your destination, keep you entertained, and help you stay in touch with the people that matter to you. Access music, phone calls, maps, and more with HTC Car.

  • Page 128: Listening To Internet Radio With Tunein

    Finding your way with HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more on your weekends. HTC Car gives you the information you need so you won't get lost.

  • Page 129: Staying Connected To Your Contacts

    Staying connected to your contacts Just because you're driving doesn't mean you have to be isolated from the rest of the world. With HTC Car, you can take calls, make calls, and get notifications. Handling incoming calls in HTC Car When you receive an incoming call, you can easily answer or decline.

  • Page 130: Google Play And Other Apps

    Google Play and other apps Getting apps Getting apps from Google Play Google Play is the place to go to find new apps for HTC Desire 500. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.

  • Page 131: Downloading Apps From The Web

    2. Follow the website's download instructions for the app. Before you can install the downloaded app, make sure that you've set HTC Desire 500 to allow installation of third-party apps in Settings > Security > Unknown sources.

  • Page 132: Essential Apps

    Essential apps Using the Clock Get more from the Clock app than just the regular date and time. Use HTC Desire 500 as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.

  • Page 133: Viewing The Calendar

    Google Play and other apps Viewing the Calendar Use the Calendar app to view your events, meetings, and appointments. If you've signed into your online accounts, related events will also appear in Calendar. 1. Open the Calendar app. 2. Tap , and then choose a calendar view.

  • Page 134: Scheduling Or Editing An Event

    Google Play and other apps Scheduling or editing an event You can create or edit events on HTC Desire 500, and also sync events with your Google or Exchange ActiveSync calendars. Editing events is not supported for all accounts. 1. Open the Calendar app.

  • Page 135: Accepting Or Declining A Meeting Invitation

    Google Play and other apps Why aren’t my calendar events showing up? If you can't find events from your email accounts or social networks in Calendar, check whether the Calendar sync is turned on in Settings. 1. Go to Settings, and then tap Accounts & sync. 2.

  • Page 136: Fun Apps

    3. When you find the video that you like, tap it. 4. While watching a video, you can: § Turn HTC Desire 500 sideways to watch the video in full screen. § Tap the video screen to pause or to resume playback, or drag the slider to jump to a different part of the video.
  • Page 137 Tune in and listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC Desire 500 to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.

  • Page 138: Switching To Kid Mode

    Worried that your kids might wander off to inappropriate web sites or mess with your important work files while using HTC Desire 500? Use Kid Mode to let your children enjoy fun and age-appropriate games and more, while helping to protect your important data from accidental deletion.

  • Page 139: Productivity Apps

    Google Play and other apps Productivity apps Keeping track of your tasks Use the Tasks app to organize and track to do and task lists. Create tasks on your phone or sync them with your Google and Microsoft Exchange ActiveSync accounts. You can also see your tasks in Calendar.

  • Page 140: Taking Notes

    New notebook. 3. Type in a notebook title. 4. Tap Local notebook to save the notebook on HTC Desire 500 or tap Synchronized notebook to sync your notes with your Evernote account. 5. Tap Create.
  • Page 141 Google Play and other apps Composing a note 1. With a notebook opened, tap 2. Type in a note title. 3. Compose your note: § Tap on the note, and then start typing in your text. § Tap to start audio recording. Tap to stop recording.

  • Page 142: Recording Voice Clips

    You can choose whether to automatically or manually sync your notes between HTC Desire 500 and your Evernote account on the Web. You need to log in to your Evernote account from HTC Desire 500 to start syncing notes. 1. Open the Notes app.
  • Page 143 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC Desire 500, except when you open other apps that also use audio functions. 4. Tap to stop recording.

  • Page 144: Internet Connections

    Internet connections Data connection When you turn on HTC Desire 500 for the first time, it will be automatically set up to use your mobile operator's data connection (if the microSIM card is inserted). Turning the data connection on or off Turning your data connection off saves battery life and money on data charges.
  • Page 145 1. Slide the Notifications panel open, and then tap 2. Tap Mobile data, and then select or clear the Data roaming option. Select the Data roaming sound option if you’d like HTC Desire 500 to play a sound so you’ll know when it’s connecting to a roaming network.

  • Page 146: Wi-Fi

    5. Tap Connect. You'll see the Wi‑Fi icon in the status bar when connected. The next time HTC Desire 500 connects to a previously accessed secured wireless network, you won’t be asked to enter the key or other security information again.
  • Page 147 1. Slide the Notifications panel open, and then tap 2. Tap Wi-Fi. 3. You can: § Tap the wireless network that HTC Desire 500 is connected to, and then tap Disconnect. § If you want to remove the settings for this network, press and hold the network name, and then tap Forget network.

  • Page 148: Connecting To A Virtual Private Network (Vpn)

    Internet connections Logging into a public Wi‑Fi network automatically (WISPr) You can set HTC Desire 500 to automatically log into a public Wi‑Fi network that you regularly use. This saves you the trouble of going through the Wi‑Fi provider's web authentication every time you connect to their Wi‑Fi network.

  • Page 149: Adding A Vpn Connection

    Internet connections Adding a VPN connection You must first set a lock screen PIN or password before you can use credential storage and set up the VPN. 1. Slide the Notifications panel open, and then tap 2. Under Wireless & networks, tap More. 3.

  • Page 150: Using Htc Desire 500 As A Wireless Router

    No Internet connection available for your computer? No problem. Use the data connection of HTC Desire 500 to connect to the Internet. § To make sure that the USB drivers for HTC Desire 500 are up-to-date, install the latest version of HTC Sync Manager on your computer.

  • Page 151: Connecting To The Internet Through A Computer

    If you temporarily don’t have Internet access on HTC Desire 500, you can still go online by using your computer’s Internet connection. § To make sure that the USB drivers for HTC Desire 500 are up-to-date, install the latest version of HTC Sync Manager on your computer.

  • Page 152: Wi-Fi Printing

    Connect HTC Desire 500 to a supported printer via Wi‑Fi and print out documents, email, photos, and more. Both printer and HTC Desire 500 must be turned on and connected to the same local network. Connect HTC Desire 500 to the local network using Wi‑Fi. To learn how to connect the printer to a local network, refer to your printer user guide.
  • Page 153 Internet connections 3. Tap Next, and then select the manufacturer and model of the printer. 4. Tap Save. The printer appears on the list and you can tap it to print your photo or document.

  • Page 154: Wireless Sharing

    § To listen to music with your headset, the headset must support the A2DP Bluetooth profile. § Before you connect your headset, make it discoverable so HTC Desire 500 can find it. Refer to your headset manual for details. 1. Slide the Notifications panel open, and then tap 2.

  • Page 155: Unpairing From A Bluetooth Device

    Wireless sharing 3. Tap Bluetooth. The Bluetooth screen opens. 4. Tap the headset’s name in the Paired Devices section. 5. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to find the passcode. If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth device on page 155, and then follow the steps under...

  • Page 156: Receiving Files Using Bluetooth

    5. On the sending device, send one or more files to HTC Desire 500. 6. If asked, accept the pairing request on HTC Desire 500 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.

  • Page 157: Settings And Security

    1. Slide the Notifications panel open, and then tap 2. Tap Display, gestures & buttons (or Display & buttons) and then tap G- Sensor calibration. 3. Place HTC Desire 500 on a flat and level surface, and then tap Calibrate. 4. After the recalibration process, tap OK.

  • Page 158: Adjusting The Time Before The Screen Turns Off

    Settings and security Adjusting the time before the screen turns off After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time before the screen turns off. 1. Slide the Notifications panel open, and then tap 2.

  • Page 159: Accessibility Settings

    5. Enter a name for the certificate and tap OK. Protecting your SIM card with a PIN Add another layer of security for HTC Desire 500 by assigning a PIN (personal identification number) to your SIM. Make sure you have the default SIM PIN provided by your mobile operator before continuing.

  • Page 160: Protecting Htc Desire 500 With A Screen Lock

    HTC Desire 500 without your permission by setting a screen lock pattern, face unlock, PIN, or password. You'll be asked to unlock the screen every time HTC Desire 500 is turned on or when it’s idle for a certain period of time.

  • Page 161: Checking Your Phone's Htc Sense Version

    If you’ve forgotten your screen lock pattern, you have up to five attempts to try and unlock HTC Desire 500. If this fails, you can unlock HTC Desire 500 by entering your Google Account user name and password. 1. On the unlock screen, enter your lock pattern.

  • Page 162: Trademarks And Copyrights

    All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 163 No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
  • Page 164 - saving battery power - video resolution Beats Audio profile - zooming Bluetooth Capture screen - connecting a Bluetooth headset - received file location - about - receiving information - handling calls Browser - HTC Car Kit - bookmarks - Internet radio...
  • Page 165 - recalibrating G-sensor - screen brightness Gallery - screen rotation - custom effects - Sleep mode - editing photos DLNA - HTC Share Driving - photos in Dropbox See Car - photos in social networks Dropbox 51, 52 - sharing photos...
  • Page 166 Google Voice Search GPS (Global Positioning System) Keyboard See Location settings - dictionary Group messaging - entering text - entering text by speaking - HTC Sense keyboard Hands free - layout Hard reset - multi-language keyboard HDMI - predictive text - shortcuts...
  • Page 167 Index Low storage Multimedia message See Phone storage - attachment Lyrics - group MMS - sending Music - adding a song to a queue Mail - album covers - attachments - artist photos - carbon copy, blind copy (cc, - Beats Audio profile bcc) - listening - deleting...
  • Page 168 Index - editing contacts - saving power - filtering your contacts - sleep mode - groups Print screen 17, 114 - importing contacts See Capture screen - merging contact information Printing - personal profile PUK (PIN Unblock Key) - sending contact information 17, 114 - transferring contacts Phone calls...
  • Page 169 - checking weather Storage Wi-Fi Storage card - connecting to another network - copying files - connecting via WPS Sweep panorama - turning on Sync Widgets - HTC Sync Manager - adding 107, 108 - syncing with computer - changing settings...
  • Page 170 Index - removing - resizing Wireless display Wireless router Word prediction - bilingual prediction YouTube - finding videos of songs - preloading - watching...

Table of Contents