Troubleshooting - Samsung 726-7864 User Manual

TROUBLESHOOTING
Samsung works hard to ensure that you don't have problems with your new electric range. If you run into
unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you're
still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864).
The range is not The appliance
level, improperly.
has been installed
The floor is sagging or sloping. ,,
The kitchen cabinets are not ,,
provide sufficient room for installation.
,, Contact a builder or installer to make the
appliance accessible.
Place the oven rack in the center of the
oven. Place a level on the oven rack.
Adjust the leveling legs at the base of the
range until the oven rack is level.
Insure the floor is level and strong and
stable enough to adequately support the
range.
Contact a carpenter to correct the
situation.
Ensure the cabinets are square and
properly aligned and make the
range appear lopsided.
The appliance The kitchen cabinets are not
must be accessed square and are too close to
for servicing and the range. There isn't enough
cannot be moved clearance.
easily. Carpet is interfering with
movement of the range.
The oven control You have a function error code.
beeps and displays
and F error code. CODE _USE
=SE= Shorted key
Oven sensor opened
The surface units
will not maintain
a roiling boil or
will not cook fast
enough.
E=28 Oven sensor shorted
E=O8 Oven heating error
E=OA Oven heating over
Door locking error
E=OC Partition error
Sub PCB
Communication error
E-83 Main PCB
Communication error
You may be using inappropriate
cookware,
In some areas, the power (voltage)
may be low.
,, Provide sufficient space so the range can
be lifted over the carpet.
Press the CLEAR/OFF pad and restart
the oven. If the problem persists,
disconnect all power to the range for at
least 30 seconds and then reconnect the
power. If this does not solve the problem,
call for service.
Use pans which are flat and match the
diameter of the surface unit selected.
Cover the pan with a lid until the desired
heat is obtained.
®
The surface units A fuse in your home may be blown * Replace the fuse or reset the circuit
will not turn on. or the circuit breaker tripped, breaker.
The eooktop controls are set * Check to see the correct control is set for
_mproperly. the surface unit you are using.