Care And Cleaning; Before You Call For Service; If You Need Service - Jenn-Air Expressions CVGX2423 Cooktop Manual

7
Care and Cleaning
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Surface
Burner Heads
and Burner
Bases
BURNER HEAD
+ The surface burner heads are removable. The cap
portion of the head is porcelain and the port area
is aluminum. Wash the burner heads in the sink
with mild detergent and a plastic scrubber. For
stubborn stains, clean with Cooktop Cleaning
Creme (Part #20000001)*:i~.
+ Check to be sure all ports are open. To open
clogged ports, insert a straight pin directly into each
port. Do not enlarge or distort the port.
+ The aluminum burner base is not removeable. To
clean, wipe with a damp cloth.
+ When replacing the burner heads, carefully align the
tab on the burner base with the indentation in the
head. The two pins will fit in the slots when the tab
is aligned with the indentation.
BURNER BASE
NOTE: When burner heads are removed for cleaning, do not spill liquids through the holes
in the burner base.
:: Brand twncs xc tt-ademwk~ of the rcspectivc manufacturers.
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Before You Call For Service
Check the following list to be sure a service call is really necessary.
If surface burner fails to light:
+ check to be sure unit is properly connected to power supply.
+ check for a blown fuse or a tripped main circuit breaker.
+ check to be sure burner is correctly rated for your type of gas.
+ check to be sure burner ports or ignition ports are not clogged.
+ check to be
sure
ignitor is dry and clicking. Burner will not light
if igniter is damaged. soiled or wet. If ignitor doesn't click, turn
control
knob OFF.
+ check to be sure the burner head is correctly seated on the burner
base.
If the flame is uneven:
+ burner ports may be clogged.
+ make sure the burner head is correctly seated on the burner base.
If surface burner flame lifts off the ports:
+ contact an authorized Jenn-Air Servicer.
If surface burner flame is yellow in color:
+ contact an authorized Jenn-Air Servicer.
+ some yellow tips on the flames are acceptable when
using LP gas.
If ventilation system is not capturing smoke efficiently:
+ check on cross ventilation in room or make up air.
+ outside wallcap may be trapped shut.
+ cooktop may be improperly installed (seep. 3): check installation
instructions.
+ check filter installation (see p. 5).
If You Need Service
t Call the dealer from whom your appliance was purchased or
call Maytag Appliances Sales Company, Jenn-Air Customer
Assistance at l-800-688- 1100 to locate an authorized servicer.
t
Be sure to retain proof of purchase to verify warranty status.
Refer to WARRANTY for further information on owner's
responsibilities for warranty service.
t If the dealer or service company cannot resolve the problem,
write to Maytag Appliances Sales Company, Attn: CAIRO
Center, P.O. Box 2370, Cleveland, TN 37320-2370, or call
l-800-688-1100.
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call t-800-688-2080.
NOTE: When writing or calling about a service problem,
please include the following information:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
e. Proof of purchase (sales receipt).
t User's guides, service manuals and parts information are
available from Maytag Appliances Sales Company, Jenn-Air
Customer Assistance.
403 WEST FOURTH STREET NORTH
l
NEWTON, IA 50208
All o/o0
PartNo 8111P422-60