Troubleshooting - Kenmore 665.1312 Use & Care Manual

TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
• Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the "Cycles and
Options Information" section.
Is there power to the dishwasher? Has a household
fuse blown, or has a circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it
does not restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for
several seconds during the wash cycle.
• START/RESUME light is flashing
Was the door opened during the cycle, or was the
power interrupted? The Start/Resume light will flash
when the door is opened during a cycle, or may flash if
the power is interrupted. Press START/RESUME to
resume the cycle. Make sure the door is fully closed
and latched.
NOTE: On top control models, if the door is not closed
within 3 seconds of pressing Start/Resume, press
START/R ESU ME again.
Clean light is flashing
Check the following:
• Is the overfill protection float able to move up and
down freely? Press down to release.
• Be sure the water supply is turned on to the
dishwasher. (This is very important following the
new installation of your dishwasher.)
• Check for suds in the dishwasher. If foam or suds
are detected by the dishwasher sensing system, the
dishwasher may not operate properly or may not fill
with water.
Suds can come from:
1. Using the incorrect type of detergent, such as
dish detergent for hand washing dishes,
laundry detergent, or hand soap.
2. Forgetting to replace the rinse aid dispenser
cap after filling (or refilling) the rinse aid.
3. Using an excessive amount of dishwasher
detergent.
• Dishwasher will not fill
Be sure the water supply is turned on the to the
dishwasher. (This is very important following the new
installation of your dishwasher.)
Check for suds in the dishwasher. If foam or suds are
detected, the dishwasher may not operate properly or
may not fill with water. (See "Clean light is flashing"
section for more information.)
Is the overfill protection float able to move up and
down freely? Press down to release.
• Dishwasher seems to run too long
Try 1 Hour Wash cycle (on some models).
When selecting cycles that are more energy efficient
and use less water, the duration of the cycle typically
will be as long as 3 hours.
Some options will add time to the cycle. See "Cycles
and Options Information" section. The Heated Dry
option adds 1/2hour.
Run the hot water at a faucet close to the dishwasher
before starting the cycle.
Is the water supplied to the dishwasher hot enough?
The dishwasher runs longer while heating water. To
avoid longer delays while the dishwasher heats water
that is too cool, make sure that the water is 120°F
(49°C) as it enters the dishwasher. Refer to the
"Dishwasher Efficiency Tips" section.
A delay automatically occurs in some wash and rinse
cycles until the water reaches the proper temperature.
• Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during
installation? (See "Install the drain hose" section in the
Installation Instructions.)
Detergent remains in the covered section of the
dispenser
Check for items such as cookie sheets, cutting boards,
or large containers that may be blocking the detergent
dispenser from opening properly.
Be sure the cycle has finished (green light is on). If it
has not finished, you will need to resume the cycle by
pressing START/RESUME and closing the door within
3 seconds.
Is the detergent lump-free? Replace detergent if
necessary.
Is the bottom rack installed properly with the bumpers
(on some models) in the front? Refer to the "Parts and
Features" section. Reinstall the rack if necessary.
• White residue on the front of the access panel
Was too much detergent used? Refer to the
"Detergent" dispenser section.
Is the brand of detergent making excess foam? Try a
different brand to reduce foaming and eliminate
buildup.
• Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse
cycle once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a
vinegar rinse as described in the section "Spotting and
filming on dishes."
21