Troubleshooting - Fisher & Paykel ActiveSmart RF135 Installation Instructions And User Manual

If there is a problem with your appliance, please check the following points before contacting your
local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.
Problem
Appliance does
not operate.
Light not working. Light not functioning.
Light and display
not working.
Motor operates
for long periods.
Storage
compartments
too warm.
Food freezing in
the refrigerator.
Unfamiliar noises. Cabinet not stable or level.
Water in the
vegetable bins.
Possible causes
No electricity at power outlet.
Refrigerator not working.
Product in Sabbath Mode.
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set too low. See Temperature control section (page 19).
Doors not sealing properly.
Temperature setting not correct. See Temperature control section (page 19).
Frequent door openings.
Large amount of food
recently added.
Temperature setting not correct. See Temperature control section (page 19).
Food placed directly in front of
air outlets.
Freezer is defrosting.
Condensation is formed by the
water produced by fruit and
vegetables.

Troubleshooting

What to do
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
The light cannot be serviced by the user.
Contact your Fisher & Paykel Dealer or
Authorized Service Agent.
Check refrigerator is turned on at wall.
If problem continues refer to page 42.
Hold down menu button
and lock button for 4 seconds.
Minimize door openings to allow
temperature to stabilise.
Check that cabinet is level and gasket
seals are clean.
Minimize door openings to allow
temperature to stabilize.
Move chill sensitive foods away from the
center back of the shelves.
See Installation section (pages 12 – 13) or
refer to Sounds (page 32).
A small amount of condensation is
beneficial for fruit and vegetable storage.
If there is too much water, store fruit and
vegetables loosely in plastic bags.
Wipe out water with a cloth.
Set humidity slide to
low humidity setting.
US
37
CA
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