ATEN Altusen KH98 User Manual
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ATEN Altusen KH98 User Manual

ATEN Altusen KH98 User Manual

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Health Manager KVM Switch™
KH98
User Manual
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  • Page 1 Health Manager KVM Switch™ KH98 User Manual www.aten.com...

  • Page 2: Fcc Information

    KH98 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    North America – http://www.aten-usa.com/product_registration Technical Support Telephone: International: 886-2-8692-6959 North America: 1-888-999-ATEN Online: Online technical support is available to ATEN customers through our support center. See Technical Support, page xiii, for details. User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.

  • Page 4: Safety Instructions

    KH98 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 5 KH98 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.

  • Page 6: Rack Mounting

    KH98 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: Package Contents

    Copyright © 2006 ATEN® International Co., Ltd. Manual Part No. PAPE-0236-2AXG Printing Date:04/2007 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 8: Table Of Contents

    KH98 User Manual Contents FCC Information ..........ii SJ/T 11364-2006 .
  • Page 9 KH98 User Manual Manual: ..........17 OSD: .
  • Page 10 KH98 User Manual Troubleshooting ..........55 Stacking and Rack Mounting .

  • Page 11: About This Manual

    KH98 User Manual About This Manual This User Manual is provided to help you get the most from your KH98 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KH98 System.

  • Page 12: Conventions

    KH98 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 13: Technical Support

    Documentation tions to them; online documentation (including Software Updates electronically available manuals); and the latest drivers and firmware for your product are available at our web- site: http://www.aten.com North America Email Support Email your questions and concerns to: support@aten-usa.com Online Support 1.

  • Page 14: Product Information

    For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers International – http://www.aten.com North America – http://www.aten-usa.com...

  • Page 15: Chapter 1. Introduction

    Chapter 1 Introduction Overview The KH98 KVM Switch offers multiple computer access and IPMI based monitoring from a single console (keyboard, monitor, and mouse). IPMI (Intelligent Platform Management Interface) is quickly becoming the industry standard for remote network infrastructure troubleshooting and failure prevention.

  • Page 16: Features

    KH98 User Manual Features Server health monitoring - receive PET alerts and monitor up to 512 IPMI enabled servers from a single console (IPMI over LAN) Remote maintenance - system reset and power on/off for IPMI enabled servers Centralized management - control up to 512 computers (cascading) from a single console Robust security - Administrator/User password authorization for enhanced security protection...

  • Page 17: System Requirements

    Chapter 1. Introduction System Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution you will be using on any computer in the installation. A PS/2 style mouse A PS/2 style keyboard Computer The following equipment must be installed on each computer: A VGA, SVGA or Multisync card.

  • Page 18: Operating Systems

    KH98 User Manual Operating Systems The KH98 supports the following operating systems: Microsoft DOS 6.2 and higher Microsoft Windows NT 4 and higher Red Hat Linux 6.0 and higher Mandriva 9.0 and higher SUSE Linux 8.2 and higher Fedora Core 1 and higher Novell NetWare 5.0 and higher FreeBSD 3.51 and higher IBM OS/2 Warp (All versions)

  • Page 19: Components

    Chapter 1. Introduction Components Front View IPMI Enabled 1. Port LEDs The Port LEDs on the left are the On Line LEDs; the ones to the right are the Selected Port LEDs: The On Line LEDs light GREEN to indicate that the computer attached to the corresponding port is up and running.
  • Page 20 KH98 User Manual 4. LAN LED The LAN LED lights ORANGE to indicate the KH98 unit is connected to the IPMI Management LAN at 10 Mbps. 5. Link LED The LINK LED blinks GREEN to indicate IPMI Management LAN packets are being sent and/or received. 6.

  • Page 21: Rear View

    Chapter 1. Introduction Rear View 1. Power Socket 2. Power Switch 3. LAN Port (IPMI) The Category 5 cable used to connect the KH98 to the IPMI Management LAN plugs in this RJ-45 connector. See diagram on page 10 for details. 4.
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  • Page 23: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Installation 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

  • Page 24: Two Stage Installation

    KH98 User Manual 7. Turn on the power to the computers. (Out of Band) Two Stage Installation To control and monitor more computers, up to eight additional KH98 units can be cascaded from the KVM ports of the First Stage unit. The cascaded KH98 units that connect back to the First Stage unit are considered Second Stage units.
  • Page 25 Chapter 2. Hardware Setup 4. Use KVM cable sets (described in the Cables section, page 3), to connect any available KVM port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the computers you are installing. 5.

  • Page 26: Three Stage Installation

    KH98 User Manual Three Stage Installation The procedures for setting up a three stage installation are essentially the same as for a two stage installation. With a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of KH98 units needed to control them is provided on page 51.
  • Page 27 Chapter 2. Hardware Setup Note: The Power On sequence requires that all First Stage units be powered on first. After they are all on, the Second Stage units must be powered on next. After all the Second Stage units are on, the Third Stage unit must be powered on.

  • Page 28: Setup Considerations

    KH98 User Manual Setup Considerations Hot Plugging The KH98 supports hot plugging. Components can be removed and added back into the installation by unplugging and replugging their cables from their respective ports without the need to shut the switch down. For hot plugging to work properly, the following procedures must be observed: Hot Plugging KVM Ports: When hot plugging cables from the KVM ports:...

  • Page 29: Powering Off And Restarting

    Chapter 2. Hardware Setup Powering Off and Restarting If it becomes necessary to Power Off one of the KH98 units, before starting it back up you must do the following: 1. Shut down all the computers that are attached to the unit. If there are stations cascaded down from it, all the cascaded stations and the computers attached to them must be shut down, as well.

  • Page 30: Port Id Numbering

    KH98 User Manual Port ID Numbering Each KVM Port on a KH98 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID of the KVM port that the computer is connected to - either with the Hotkey port selection method, or with the OSD.

  • Page 31: Port Selection

    Chapter 2. Hardware Setup Port Selection The KH98 provides three methods to obtain instant access to any computer on your installation: Manual, OSD, and Hotkey. Manual: Simply press the appropriate Port Selection Switch on the unit's front panel. After you press the switch, the Selected LED lights to indicate that the port has the KVM focus.
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  • Page 33: Chapter 3. Osd Operation

    Chapter 3 OSD Operation OSD Overview The On Screen Display (OSD) provides a visual, menu-driven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Each OSD menu option activates a function that configures and controls the operation of the KVM installation.
  • Page 34 F7:SCAN X F2:LIST F4:ADM F6:PET F8:LOUT ADMINISTRATOR LIST:ALL NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 IGW S.L. FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 WEB SERVER 2 MAIL SERVER 1 Note: 1. The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F4 functions since these are reserved for the Administrator and can't be accessed by ordinary Users.

  • Page 35: Osd Main Screen Headings

    Chapter 3. OSD Operation OSD Main Screen Headings Heading Explanation This column lists the Port ID numbers for all the Computer Ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press Enter. If a port has selected for Quick View scanning (see Set Quick View Ports, p.

  • Page 36: Osd Functions

    KH98 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, rapidly switching to any port; scanning only selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names;...

  • Page 37: F2 List

    Chapter 3. OSD Operation F2 LIST: This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.

  • Page 38: F3 Set

    KH98 User Manual F3 SET: This function allows the Administrator and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login. To change a setting: 1.
  • Page 39 Chapter 3. OSD Operation (Continued from previous page.) Setting Function PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).

  • Page 40: F4 Adm

    KH98 User Manual F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 41 Chapter 3. OSD Operation (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 42 KH98 User Manual (Continued from previous page.) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 43 Chapter 3. OSD Operation (Continued from previous page.) Setting Function FIRMWARE Displays the current firmware version installed on the KH98. In VERSION/UPGRADE order to upgrade the KH98's firmware (see Chapter 5), you must first invoke Firmware Upgrade Mode with this setting. Only the Super Administrator responsible for the Master Station can access this feature.
  • Page 44 KH98 User Manual (Continued from previous page.) Setting Function SET KVM IP & MAC Allows you to configure and view the KH98 network information. This is necessary to establish a network connection with the IPMI enabled servers in your installation. KVM IP: Use this option to set the IP address of your KH98.

  • Page 45: F5 Bmc

    Chapter 3. OSD Operation F5 BMC: Clicking the F5 field or pressing [F5] establishes a session with IPMI enabled servers in your KH98 installation. Use this function if you would like to monitor the health of servers in your IPMI Management LAN. See Installation, page 9 for hardware setup instructions.
  • Page 46 KH98 User Manual Setting Function SYSTEM POWER Allows you to reboot the server. RESET This option does not appear on the OSD screen when the IPMI server is powered off. Note: Only an Administrator can access this option. Note: Whilst in F5 BMC mode, click the F11 field or press [F11] to switch to the selected port on the OSD screen.

  • Page 47: F6 Pet

    Chapter 3. OSD Operation F6 PET: Clicking the F6 field, or pressing [F6], displays the Platform Event Trap alerts received from any IPMI enabled server in your KH98 installation. PET alerts are triggered whenever an a monitored event occurs on an IPMI enabled server’s platform.

  • Page 48: F7 Scan

    KH98 User Manual F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.

  • Page 49: F8 Lout

    Chapter 3. OSD Operation F8 LOUT: Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 51: Chapter 4. Hotkey Operation

    Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH98 provides the following Hotkey Port Control features: Selecting the Active Port Auto Scanning Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode.

  • Page 52: Selecting The Active Port

    KH98 User Manual Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering, p. 16). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to.

  • Page 53: Auto Scanning

    Chapter 4. Hotkey Operation Auto Scanning Auto Scan automatically switches among all the active Computer Ports that are accessible to the currently logged on User at regular intervals, so that he can monitor their activity automatically. (See Scan Mode of the OSD F3 SET function, p.

  • Page 54: Invoking Auto Scan

    KH98 User Manual Invoking Auto Scan To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 37). 2. Press [A]. You automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.

  • Page 55: Hotkey Beeper Control

    Chapter 4. Hotkey Operation Hotkey Beeper Control The Beeper (see Activate Beeper, p. 27) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 37). 2. Press [B] The Beeper toggles On or Off.
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  • Page 57: The Firmware Upgrade Utility

    The Utility comes as part of a Firmware Upgrade Package that is specific for each device. As new firmware revisions become available, new firmware upgrade packages are posted on our web site: http://www.aten.com/support Check the web site regularly to find the latest packages and information relating to them.

  • Page 58: Before You Begin

    KH98 User Manual Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.

  • Page 59: Performing The Upgrade

    Chapter 5. The Firmware Upgrade Utility Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it.
  • Page 60 KH98 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel.
  • Page 61 Chapter 5. The Firmware Upgrade Utility 5. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

  • Page 62: Upgrade Succeeded

    KH98 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility.

  • Page 63: Upgrade Failed

    Chapter 5. The Firmware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.

  • Page 64: Firmware Upgrade Recovery

    KH98 User Manual Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see p. 29), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.

  • Page 65: Appendix

    Appendix KH98 Computer Support Table The following table indicates the relationship between the number of KH98 units and the maximum number of computers that they control: Units Computers Units Computers Units Computers Units Computers The following formula illustrates the relationship between the number of KH98 units and the maximum number of computers that they control: Number of Computers = (7 * Number of Units) + 1...

  • Page 66: Osd Factory Default Settings

    KH98 User Manual OSD Factory Default Settings Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Activate PET Alert KVM PET Auto Switch Scan Duration 5 Seconds...

  • Page 67: Specifications

    Appendix Specifications Function Specification Computer Direct Connections Max. 512 (via Cascade) Console Connections Port Selection OSD / Hotkey / Pushbutton Keyboard 1 x 6-pin Mini-Din Female (Purple) Video 1 x HDB-15 Female (Blue) Console Ports Mouse 1 x 6-pin Mini-Din Female (Green) Keyboard 8 x 6-pin Mini-Din Female (Purple) Connectors...

  • Page 68: Clear Login Information

    KH98 User Manual Function Specification Operating temp 0-50° C Environment Storage temp -20-60° C Humidity 0-80% RH Housing Metal Physical Weight 2.88 kg Properties Dimensions L x W x H 43.30 x 16.00 x 4.40 cm (1U) Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure:...

  • Page 69: Troubleshooting

    Appendix Troubleshooting Symptom Possible Cause Action Pressing the Either the Check the online LED for the selected port. If Hotkeys gets no connection from the it is not lit: response selected port to the 1. Manually press one of the Select switches target computer has to connect to a computer that is powered been broken, or the...

  • Page 70: Stacking And Rack Mounting

    KH98 User Manual Stacking and Rack Mounting The KH98 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space. The procedures for each method are described in the following sections. Note: Allow at least 5.1 cm on each side for adequate ventilation and 12.7 cm at the rear for power cord and cable clearance.

  • Page 71: Rack Mounting-Front

    Appendix Rack Mounting—Front 1. Remove the two screws from the sides at the front of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit.
  • Page 72 KH98 User Manual 3. Place the switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front of the rack. Cage nuts are provided for racks that are not pre- threaded.

  • Page 73: Rack Mounting-Rear

    Appendix Rack Mounting—Rear 1. Remove the two screws from the sides at the rear of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.
  • Page 74 KH98 User Manual 3. Place the switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the rear of the rack. Cage nuts are provided for racks that are not pre-threaded.

  • Page 75: Limited Warranty

    Appendix Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and specially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
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  • Page 77: Index

    Index Index Activate Beeper, 27 GOTO, 22 ADM, 26 Administrator functions, 26 Administrator Login Failure, 54 Hardware setup, 9 Auto Scanning, 34, 39 Hot plugging, 14 Invoking Auto Scan, 40 Hotkey Pausing Auto Scan, 40 Beeper Control, 41 Scan Duration, 25 Command Mode, 25 Setting the Scan Interval, 39 OSD, 24...
  • Page 78 KH98 User Manual Front, 57 Rear, 59 Online Restore Default Values, 27 Registration, iii RoHS, ii Factory Default Settings, 52 Functions, 22 Safety Instructions Hotkey, 24 General, iv Logout, 35 Rack Mounting, vi Main Screen, 20 SCAN, 34 Main Screen Headings, 21 Scan Duration, 25 Navigation, 21 SCAN MODE, 25...

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