Samsung NH300WHXES User Manual
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Samsung NH300WHXES User Manual

Indoor unit & dhw tank air to water heat pump hydro unit
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Air to Water Heat Pump
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S
F
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-Hydro Unit

user manual

imagine
Thank you for purchasing this Samsung product.
To receive more complete service, please
register your product at
www.samsung.com/register
DB98-32035A(2)
the possibilities
Indoor Unit
NH080PHXEA
NH160PHXEA
DHW Tank
NH200WHXEA
NH300WHXEA
NH200WHXES
NH300WHXES

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Summary of Contents for Samsung NH300WHXES

  • Page 1: Hydro Unit

    Indoor Unit NH080PHXEA NH160PHXEA DHW Tank NH200WHXEA NH300WHXEA NH200WHXES NH300WHXES Air to Water Heat Pump -Hydro Unit user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register DB98-32035A(2)
  • Page 2 Floor heating is well known as the optimal heating option for indoor thermal comfort. However, it takes 4~8 hours to heat up the room after it is turned on. Samsung EHS TDM technology quickens that process by blowing hot air along with floor heating to warm up the room.

  • Page 3: Table Of Contents

    Contents SAFETY PRECAUTIONS Safety precautions OVERVIEW Control panel CHECKING THE FUNCTION OF Space operation mode DHW operation mode BUTTONS AND ICONS Temperature adjustment Hot key Schedule Status indicator Optional function indicator OPERATING BASIC FUNCTION Available mode Space heating operation Space cooling operation Water law Domestic water heating operation OPERATING HOT KEY FUNCTION...

  • Page 4: Safety Precautions

    Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact center or find help and information online at www.samsung.com. Important safety symbols and precautions: WARNING Hazards or unsafe practices that may result in severe personal injury or death.
  • Page 5 WARNING FOR POWER SUPPLY Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. •...

  • Page 6: Safety Information

    Safety information WARNING FOR USING Do not place an object near the outdoor unit that allows children to climb onto the machine. • This may result in children seriously injuring themselves. Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people. •...

  • Page 7: Control Panel

    Overview CONTROL PANEL Power(Space mode) Power(DHW mode) Display panel Mode button (Space mode) Mode button (DHW mode) Up/Down button Set button View button Daily schedule setting button DHW hot key Weekly schedule setting button Cancel/Delete button Outing hot key Silent button Schedule Set button Lock button Test button...

  • Page 8: Space Operation Mode

    Checking the function of buttons and indicators SPACE OPERATION MODE Mode Button Display Function Operation Space heating & cooling It can supply heating and cooling to the space when Operation the Power(Space mode) button is on. mode Results: The heat pump will run in heating or cooling mode.

  • Page 9: Dhw Operation Mode

    DHW OPERATION MODE Mode Button Display Function Operation Water heating Operation It can supply warm water to the DHW tank when the Power(DHW mode) button is pressed. mode Results: Heat pump will be turned on with the domestic water heating mode. Economic Economic DHW mode, which is heat pump only, mode...

  • Page 10: Temperature Adjustment

    Checking the function of buttons and indicators TEMPERATURE ADJUSTMENT Mode Button Display Function Operation Temperature Adjust To push up and down, modulate the water (Air) temperature. mode Supply water temperature to the load Domestic water temperature Room temperature Outdoor temperature Water law temperature Results: The will be displayed on the...

  • Page 11: Hot Key

    HOT KEY Mode Button Display Function Hot key To adjust set point temperature press arrows up or down. Results: The temperature can be set ranges from 5°C to 55°C and be adjusted by 0.5°C. Down When DHW mode is enabled, it is assured that the full capacity of the heat pump is used for domestic water heating only.

  • Page 12: Schedule

    Checking the function of buttons and indicators SCHEDULE Mode Button Display Function Schedule The system operates according to a certain schedule which is pre-defined by users or installers. 12_ Checking the function...

  • Page 13: Status Indicator

    STATUS INDICATOR Mode Status Display Function Status Compressor On This icon indicates that the compressor in the outdoor unit is running. Back-up heater These icons indicate that the back-up heater in the hydro unit is operating on 1 step(2kW) 2 step(6kW) Booster heater On This icon indicates that the booster heater in the DHW tank is active(3kW).

  • Page 14: Optional Function Indicator

    Checking the function of buttons and indicators OPTIONAL FUNCTION INDICATOR Mode Button Display Function Optional A2A has priority while both A2A and A2W are in function Operating demand. When the A2A sign is on, the heat pump is only working for A2A. Child Lock The remote controller buttons can be locked to prevent children from changing the settings or from...

  • Page 15: Available Mode

    Operating basic function AVAILABLE MODE Under the installation of both A2A(Air-To-Air type air conditioner) and A2W(Air-To-Water type hydro unit) at the same time, if our system operates only the heating mode of Air-to-Water Heat Pump, actual performance of our Air-to-Water Heat Pump may be reduced a little as compared with its rated performance.

  • Page 16: Space Heating Operation

    Operating basic function SPACE HEATING OPERATION In this mode, heating will be activated as required by the water temperature set point. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit.

  • Page 17: Space Cooling Operation

    SPACE COOLING OPERATION In this mode, cooling will be activated as required by the water temperature set point. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit.

  • Page 18: Water Law

    Operating basic function WATER LAW In this mode, the heat pump operates according to the parameters for the weather dependent. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit.

  • Page 19: Domestic Water Heating Operation

    DOMESTIC WATER HEATING OPERATION In this mode, domestic water heating will be activated as required by the water temperature set point. • The set point can be set manually 1. Press Power(DHW mode) button to turn on DHW tank. The priority between heating/cooling/water-law and DHW modes are depending upon the user’s input of Field Setting Value of Wired Remote Controller.

  • Page 20: Urgent Dhw Mode

    Operating hot key function URGENT DHW MODE If you want to enjoy a leisurely bath or need a lot of warm water urgently, select the DHW hot key. When this mode is enabled, it is assured that the full capacity of the heat pump is only delivered for domestic water heating.

  • Page 21: Outing Mode

    OUTING MODE If you want to take a vacation, you can use the Outing hot key. When this mode is enabled, it is assured that the heat pump maintains your house at a lower temperature to save energy cost. 1. Press Outing Hot key. The heat pump delivers heat at a low temperature.

  • Page 22: Setting The Time

    Operating advanced function SETTING THE TIME Your hydro unit contains a clock used to start and stop the unit automatically at a given time. You must set the time when you purchase the hydro unit or reset the main power. 1.

  • Page 23: Setting The 7-Day(Weekly) Schedule

    SETTING THE 7-DAY(WEEKLY) SCHEDULE Set the schedules for ON/OFF timer to be repeated each week. Maximum 7 schedules may be set for each day. • When using room thermostat, it is impossible to reserve • If weekly schedule reserved 7 items is on same day, it is impossible to reserve. In that case, When press the Weekly button, change the View mode of reservation.
  • Page 24 Operating advanced function SETTING THE 7-DAY(WEEKLY) SCHEDULE 6. Set the hour by pressing the Up or Down button. The ‘hour’ indicator will blink. Set the hour and press Set button to save the setting. 7. Set the minute by pressing the Up or Down button. The ‘minute’...
  • Page 25 Deleting the 7-day(Weekly) schedule 1. Select the schedule from Reservation View Mode. 2. Push the Cancel/Delete button for 3 seconds. 3. The LCD pictures changes to the reservation mode after delete the schedule. Operating the 7-day(Weekly) schedule 1. Operate automatically according to schedule. 2.

  • Page 26: Setting The Daily Schedule

    Operating advanced function SETTING THE DAILY SCHEDULE Set the daily schedule to reserve On / Off timer of DHW(Eco/Std/Power) and Silent mode. At most 15 schedules may be set for day. • If the field setting is for no use DHW and use other manufacturer tank, it is impossible to reserve “DHW”...
  • Page 27 4. Set the hour by pressing the Up or Down button. The ‘hour’ indicator will blink. Set the hour and press Set button to save the setting. 5. Set the minute by pressing the Up or Down button. The ‘minute’ indicator will blink. Set the minute and press Set button to save the setting.
  • Page 28 Operating advanced function SETTING THE DAILY SCHEDULE Deleting the daily schedule 1. Select the schedule from Reservation View Mode. 2. Push the Cancel/Delete button for 3 seconds. 3. The LCD pictures change to the reservation mode after deleting the schedule. Operating the daily schedule 1.

  • Page 29: Field Setting Mode

    FIELD SETTING MODE Setting the Field Setting Value of wired remote controller Field setting mode is to adjust specific functions in accordance with customer’s demands. Field setting mode is easy-to-access and programmable by the wired remote controller of hydro unit. Field setting values are consisted of 4 digits.
  • Page 30 Operating advanced function FIELD SETTING MODE Field Setting Value(FSV) Table • Code 10✴✴ : Upper and lower temperature limits of each operation mode of wired remote controller Heating(Water Out, Room), Cooling(Water Out, Room), DHW(Tank) • Code 20✴✴ : Water law design and external room thermostat Heating(2 WL’s for floor &...
  • Page 31 • Code 30✴✴ : User’s options for domestic hot water(DHW) tank heating 3011 : Application of DHW tank in user’s system 302✴ : Heat pump variables for tank temp. control and combination with booster heater 303✴ : Booster heater variables for combination with heat pump 304✴...
  • Page 32 Operating advanced function FIELD SETTING MODE Field Setting Value(FSV) Table • Code 40✴✴ : User’s options for heating devices including internal backup heater and external boiler 401✴ : Space/DHW heating priority and control variables 402✴ : Backup/Booster heater priority and control variables 403✴...

  • Page 33: Space Cooling

    Remote Controller Setting Range : Code 10✴✴ Field Setting Value Main Menu & Sub Menu Function Description Default Step Unit Code Code ˚C Remote ✴✴11 Water Out Temp for Cooling ˚C ✴✴12 Controller ˚C ✴✴21 Setting Range Room Temp for Cooling ˚C ✴✴22 ˚C...
  • Page 34 Operating advanced function FIELD SETTING MODE Water Law & Room Thermostat : Code 20✴✴ Ts : Target Temp. #2021/2031 Cooling WL Ta : Ambient Temp. #2022/2032 #2061/2071 Shift Value #2062/2072 ���������� Heating WL Floor FCU #2011 #2012 #2051 #2052 ������������������������������ Field Setting Value ���������������������������������������������������...
  • Page 35 Water Law for Cooling • Outdoor air temperature range : Lower limit (#2051, Default 30˚C, Range : 25 ~ 35˚C), ➀ Upper limit ➁ (#2052, Default 40˚C, Range : 35 ~ 45˚C) - With this default settings, the water outlet temperature by cooling water law can be changed within the outdoor temperature range of 30 ~ 40˚C.
  • Page 36 Operating advanced function FIELD SETTING MODE DHW Heating : Code 30✴✴ > T < T HP MAX HP MAX Tu : User set temp. T(C) T(C) T(C) : Temp. (Celcius) #3021 #3021 HP MAX HP MAX #3022 HP OFF #3023 HP OFF #3023 HP ON...
  • Page 37 DHW Application The FSV #3011 in the wired remote controller should be set to “1(Yes)” to use DHW function. Heat Pump Variables for Controlling DHW Tank • Maximum DHW tank temperature with R410A(refrigerant) heat pump operation : FSV #3021, Default 50˚C, Range : 45 ~ 55˚C. •...
  • Page 38 Operating advanced function FIELD SETTING MODE DHW Heating : Code 30✴✴ Heating request request #3025 operation Booster operation #3032 #3033 BH OFF BH ON HP MAX #3022 HP OFF #3023 HP ON #3045 #3044 00.00 01.00 22.00 23.00 24.00 #3043 38_ Operating advanced function...
  • Page 39 - Scheduling : Day(#3042, Default “Friday”), starting time(#3043, Default “23:00”), target tank temp. (#3044, Default “70˚C”), duration(#3045, Default 10 min.) Disinfection function can be performed only with Samsung’s DHW tank installation. Urgent DHW by User’s Input (Hot Key of Wired Remote Controller) •...
  • Page 40 Operating advanced function FIELD SETTING MODE Space Heating : Code 40✴✴ DHW by Booster Heater Only #3034 #4012 Field Setting Value Main Menu & Sub Menu Function Description Default Step Unit Code Code Heating Heat Pump Heating/DHW Priority 0(DHW) 1(Heating) ✴✴11 Outdoor Temp for Priority ˚C...
  • Page 41 Backup Heater Variables for Space Heating • The FSV #4021 should be set to “1(On)”(Default) to use 2-stage electric backup heater in hydro unit as an additional heat source. • To compensate the lowered heat pump heating performance under very cold weather conditions, the FSV #4023 should be set to “1(On)”(Default).
  • Page 42 Operating advanced function FIELD SETTING MODE Others : Code 50✴✴ Field Setting Value Main Menu & Sub Menu Function Description Default Step Unit Code Code Others Outing Water Out Temp for ˚C ✴✴11 Cooling Code 50✴✴ Room Temp for Cooling ˚C ✴✴12 Water Out Temp for...

  • Page 43: Temperature Table

    Appendix TEMPERATURE TABLE Available operation range Display Setting range Current Setting Control Mode Target temperature display method method Set View Default Available • Min : 5~18˚C Hydro or Leaving water 16~25˚C -50~94˚C Up/Down • Max : 18~25˚C Indoor unit Cooling •...

  • Page 44: Maintaining The Unit

    This maintenance should be carried out by SAMSUNG local technician. Besides keeping the remote controller clean by means of a soft damp cloth, no maintenance is required by the operator.

  • Page 45: Troubleshooting Tips

    TROUBLESHOOTING TIPS If the unit has some problem to work properly, the LED on hydro unit will flash and some error codes will be displayed on the controller. The following table described the explanation of error codes on the LCD display. Thermistor •...

  • Page 46: Troubleshooting

    Appendix TROUBLESHOOTING Communication Display Explanation Abnormal communication B/W Wired remote controller & Hydro unit Communication tracking error B/W Wired remote controller & Hydro unit FRAM Read/Write Error(Wired remote controller data error) E601, E604 E654 • Wrong data transmit B/W micom & IC07(eeprom) 46_ Appendix...
  • Page 47 Water pump & Flow S/W Display Explanation Flow S/W OFF error (In case of flow S/W OFF in 10s during water pump signal is ON) Flow S/W OFF error (In case of flow S/W ON in 10s during water pump signal is OFF) Ref' In Ref' Out Water Out...

  • Page 48: Disposal Requirements

    Appendix DISPOSAL REQUIREMENTS • Dismantling of the unit, treatment of the refrigerant, of oil and of other parts must be done in accordance with relevant local and national legislation. • Your product is indicated with this symbol. This means that electrical and electronic products shall not be mixed with unsorted household waste.
  • Page 49 Memo Memo _49...
  • Page 50 Memo 50_Memo...
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This manual is also suitable for:

Nh300whxeaNh200whxesNh200whxeaNh080phxeaNh160phxea

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