Accessing The Dell Support Utility; Clicking The Dell Support Icon; Drive Problems - Dell Latitude D630 XFR User Manual

following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
5. When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell
Diagnostics and restart the computer, close the Main Menu screen.
6. Remove the Dell Drivers and Utilities CD (if applicable).
11.2 Dell Support Utility
The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the
Start button. Use this support utility for self-support information, software updates, and health scans of your computing
environment.
11.2.1

Accessing the Dell Support Utility

Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.
If the Dell Support icon does not appear in your taskbar:
1. Click the Start button and point to Programs.
2. Click Dell Support and point to Dell Support Settings.
3. Ensure that the Show icon on the taskbar option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, contact Dell.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.
11.2.2

Clicking the Dell Support Icon

Click or right-click the
Check your computing environment
·
View the Dell Support Utility settings
·
Access the help file for the Dell Support Utility
·
View frequently asked questions
·
Learn more about the Dell Support Utility
·
Turn the Dell Support Utility off
·
Double-Clicking the Dell Support Icon
Double-click the icon to manually check your computing environment, view frequently asked questions, access the
help file for the Dell Support Utility, and view Dell Support settings.
For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell
Support screen.
11.3

Drive Problems

Fill out the Diagnostics Checklist (see "
Function
Displays the results of the test and any error conditions
encountered
Displays error conditions encountered, error codes, and the
problem description.
Describes the test and may indicate requirements for running the
test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from the system setup program, memory, and various
internal tests, and it displays the information in the device list in
the left pane of the screen. The device list may not display the
names of all the components installed on your computer or all
devices attached to your computer.
Allows you to customize the test by changing the test settings.
icon to perform the following tasks:
D iagnostics Checklist") as you complete these checks.
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