Evaluating And Diagnosing User Status And Issues; Evaluating User Status With The Users > User Detail Page - Dell PowerConnect W-Airwave User Manual

Table 114 Users > Tags Fields
Field
Chirp Interval
Last Seen
Closest AP
To edit the name of the tag, or to add notes to the tag's record, select the pencil icon next to the entry in the

list. You can then add or change the name and add notes like "maternity ward inventory" or "Chicago
warehouse," as two examples.
There is also a Tag Not Heard trigger, which can be used to generate an alert if a tag is not reported to AWMS

after a certain interval. This can help to identify lost or stolen inventory. For more information about enabling
this trigger, refer to the section

Evaluating and Diagnosing User Status and Issues

If a WLAN user reports difficulty with the wireless network, the administration or Helpdesk personnel can view
and process related user information from the User Detail and Diagnostic pages. This section describes these two
pages as follows:
Evaluating User Status with the Users > User Detail Page

Evaluating User Status with the Users > Diagnostics Page

Evaluating User Status with the Users > User Detail Page
The Users > User Detail page is a focused subtab that becomes visible when you select a specific user. Access the
Users > User Detail page by selecting the MAC Address for a specific user from one of the following pages:
Users > Connected

Users > All

This page provides information for the wireless device, signal quality, and bandwidth consumption. This page
also provides an AP association history and current association status. Finally, when VisualRF is licensed and
enabled, this page provides a graphical map of the user location and facility information.
If you have deployed Dell PowerConnect W controllers and have WMS Offload enabled on the network, the
Users > User Detail page allows you to classify the device in the Device Information section, and to push this
configuration to the Dell PowerConnect W controllers that govern the devices. The classifications are as follows:
Unclassified—Devices are unclassified by default.

Valid—If the Protect Valid Stations option is enabled, this setting designates the device as a legitimate

network device. Once this Valid setting is pushed, this setting prevents valid stations from connecting to a
non-valid AP.
Contained—When this status is pushed to the device, Dell PowerConnect W controllers will attempt to keep

it contained from the network.
You can classify the user regardless of whether WMS Offload is enabled. If WMS Offload is enabled, the
classification will get pushed up to the controller.
Figure 135
194 | Performing Daily Administration in AWMS
Description
Displays the tag chirp frequency or interval, filterable from the drop-down menu at the top of the column.
Note that the chirp interval from the RFID tag influences the battery life of active tags as well as search
times. If a tag chirps with very long chirp interval, it may take longer time for the location engine to
accurately measure x and y coordinates.
Date and time the tag was last reported to AWMS.
The AP that last reported the tag to the controller (linked to the AP monitoring page in AWMS).
"Monitoring and Supporting AWMS with the System Pages" on
illustrates the contents of Users > User Details page.
Dell PowerConnect W AirWave 7.2 | User Guide
page 205.