Before You Begin Turn Off Your Computer and Connected Devices CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Save and close all open files and exit all open programs. Start Shut Down Click...
CAUTION: Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal...
After Working Inside Your Computer After you complete the replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer •...
Removing the Battery Pack WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Regulatory Compliance Homepage at dell.com/ regulatory_compliance. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Alienware computer. Procedure Align the tabs on the battery with the slots on the battery bay and snap the battery into place.
Removing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Replacing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the mSATA Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Replacing the mSATA Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Procedure Disconnect the coin-cell battery cable from the connector on the system board. coin-cell battery cable connector coin-cell battery Remove the coin-cell battery cable from the routing guides on the computer base. Pry up the coin-cell battery from the slot on the system board. Removing the Coin-Cell Battery...
Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the Hard Drive(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Procedure Lift the connector latch that secures the hard-drive cable to the connector on the system board, and then disconnect the hard-drive cable from the connector on the system board. Loosen the captive screws that secure the hard-drive assembly to the computer base. Using the pull-tab, lift the hard-drive assembly out of the computer base.
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Disconnect the interposer from the hard drives. hard drives (3) interposer Removing the Hard Drive(s)
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NOTE: Your computer supports upto three hard drives. The following table provides the hard drive dimensions supported by your computer. Number of hard drives Dimensions supported 9.5 mm or 7.0 mm 9.5 mm and/or 7.0 mm Three 7.0 mm only Remove the screws that secure the hard drive(s) and slide the hard drive(s) out of the hard-drive bracket.
Replacing the Hard Drive(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the Center Control Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
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CAUTION: Be extremely careful when removing the center control cover. The cover along with the cable that attaches to it are fragile. Turn the computer over and open the display as far as possible. Gently pry up the center control cover and then ease the tabs on the center control cover out of the slots on the palm-rest assembly.
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CAUTION: Be extremely careful when removing and handling the center control cover. Failure to do so could result in scratching the display panel. Turn the center control cover over and place it on the palm-rest assembly. Lift the connector latch and disconnect the central control cover cable from the connector on the system board.
Replacing the Center Control Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the Power-Button Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Replacing the Power-Button Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Procedure Remove the screws that secure the keyboard to the computer base. CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. CAUTION: Be extremely careful when removing and handling the keyboard.
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Lift the keyboard and slide the keyboard tabs out of the slots on the palm-rest assembly. Turn the keyboard over and place it on the palm-rest assembly. Lift the connector latches and pull the pull-tabs to disconnect the keyboard cable and keyboard-backlight cable from the connectors on the system board.
Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
Removing the Macro Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
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Lift the macro keyboard and slide the tab on the macro-keyboard out of the slot on the palm-rest assembly. Carefully turn the macro keyboard over and place it on the palm-rest assembly. Lift the connector latches and pull the pull-tabs to disconnect the macro-keyboard cable and macro-keyboard backlight cable from the connectors on the system board.
Replacing the Macro Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
For information on the type of memory supported by your computer, see Views & support.dell.com/manuals Specifications at NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty. NOTE: If you purchased a dual-core processor, your computer supports only memory modules installed in connectors DIMM A and DIMM B.
Procedure To remove memory module(s) from connectors DIMM A and DIMM B, go to step 3. To remove memory module(s) from connectors DIMM C and DIMM D: Remove the center control cover. See "Removing the Center Control Cover" on page 26. Remove the keyboard.
For information on the type of memory supported by your computer, see Views & support.dell.com/manuals Specifications at NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty. NOTE: If you purchased a dual-core processor, your computer supports only memory modules installed in connectors DIMM A and DIMM B.
Procedure NOTE: If you need to install memory modules in two connectors, install a memory module in the lower connector before you install a memory module in the upper connector. Align the notch on the memory module with the tab on the memory-module connector.
Removing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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Pull the pull-tab to disconnect the display cable from the connector on the system board. Disconnect the LED-logo board cable from the connector on the system board. display-cable connector LED logo-board cable Removing the Display Assembly...
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Close the display and turn the computer over. Remove the screws that secure the display assembly on the computer base. Removing the Display Assembly...
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Disconnect the antenna cables from the connectors on the Mini-Card. See "Removing the Wireless Mini-Card" on page 89. Note the routing of the antenna cables, and then remove the cables from the routing guides on the computer base. antenna cables (3) Mini-Card Mini-Card cable routing Removing the Display Assembly...
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Turn the computer over and open the display. Note the routing of the display cable and LED-logo board cable, and then remove the cables from the routing guides on the palm-rest assembly. Remove the screws, on the display hinges, that secure the display assembly to the computer base.
Replacing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure Disconnect the power-button board cable, status-light board cable, speaker-LED board cable, and touchpad cable from the connectors on the system board. power-button board cable status-light board cable connector connector speaker-LED board cable touchpad cable connector Removing the Palm Rest...
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Turn the computer over. Remove the screws that secure the palm-rest assembly to the computer base. Removing the Palm Rest...
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Turn the computer over. Remove the screws that secure the palm-rest assembly to the computer base. Carefully pry out the palm-rest assembly from the two tabs along the rear edge of the computer, and then ease the palm-rest assembly from the computer base. CAUTION: Carefully separate the palmrest from the computer base to avoid damage to the palmrest.
Replacing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Status-Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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Remove the screw that secures the status-light board to the palm-rest assembly. Lift the status-light board off the palmrest. screw Removing the Status-Light Board...
Replacing the Status-Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure Disconnect the speakers cable from the connector on the system board. Note the speakers cable routing and remove the cable from the routing guides on the computer base. Remove the screws that secure the speakers to the computer base. Lift the speakers, along with the speaker cable, off the computer base.
Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure Lift the connector latch and disconnect the I/O board cable from the connector on the system board. Remove the screws that secure the I/O board to the computer base. Gently lift the I/O board and ease the connectors on the I/O board out of the slots on the computer base.
Replacing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure Lift the connector latch and disconnect the optical-drive cable from the connector on the system board, and then gently peel off the optical-drive cable from the computer base. Remove the screws that secure the optical-drive assembly to the computer base. optical drive screws (3) optical-drive cable connector...
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Lift the optical-drive assembly off the computer base. Remove the screws that secure the optical-drive bracket to the optical drive. Remove the optical-drive bracket from the optical drive. screws (5) optical-drive bracket Remove the interposer from the optical drive. interposer Removing the Optical Drive...
Replacing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Video-Card Heat-Sink Fan(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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Disconnect the secondary video-card heat-sink fan cable from the connector on the system board. Loosen the captive screws that secure the secondary video-card heat-sink fan to the computer base. secondary video-card heat-sink fan secondary video-card cable connector heat-sink fan captive screws (3) Lift the video-card heat-sink fan(s) along with the cable away from the computer base.
Replacing the Video-Card Heat-Sink Fan(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Video-Card Heat-Sink(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Replacing the Video-Card Heat-Sink(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Video Card(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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Primay Video Card screw (2) primary video-card Secondary Video Card secondary video card screws (2) Removing the Video Card(s)
Replacing the Video Card(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Processor Heat-Sink Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Replacing the Processor Heat-Sink Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure In sequential order (indicated on the processor heat-sink), loosen the captive screws that secure the processor heat-sink to the system board. Carefully lift the processor heat-sink out of the computer base. captive screws (4) processor heat-sink Removing the Processor Heat-Sink...
Replacing the Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure To loosen the ZIF socket, use a small, flat-blade screwdriver to rotate the ZIF-socket cam screw counterclockwise until it comes to the cam stop. CAUTION: To ensure maximum cooling for the processor module, do not touch the heat-transfer areas on the processor thermal cooling assembly.
Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure Disconnect the speaker cable and the subwoofer cable from the connectors on the system board. Lift the connector latch and disconnect the optical-drive cable from the connector on the system board. speaker-cable connector subwoofer-cable connector optical-drive cable connector Removing the System Board...
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Remove the screws that secure the system board to the computer base. Carefully ease the connectors on the system board out of the slots in the computer base and lift the system board off the computer base. screws (11) system board Removing the System Board...
Replacing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Replace the hard drive(s). See "Replacing the Hard Drive(s)" on page 25. Replace the base cover. See "Replacing the Base Cover" on page 15. Replace the battery pack. See "Replacing the Battery Pack" on page 13. Replace any installed card or blank from the Media-Card Reader. Follow the instructions in "After Working Inside Your Computer"...
Removing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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Remove the screw that secures the wireless Mini-Card to the system board. Lift the wireless Mini-Card out of the connector on the system board. screw wireless Mini-Card Removing the Wireless Mini-Card...
Replacing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Postrequisites Replace the base cover. See "Replacing the Base Cover" on page 15. Replace the battery pack. See "Replacing the Battery Pack" on page 13. Follow the instructions in "After Working Inside Your Computer" on page 11. Replacing the Wireless Mini-Card...
Removing the Subwoofer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure Remove the screws that secure the subwoofer to the computer base. Lift the subwoofer along with the cable off the computer base. screws (2) subwoofer Removing the Subwoofer...
Replacing the Subwoofer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance.
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Replace the coin-cell battery. See "Replacing the Coin-Cell Battery" on page 20. Replace the hard drive(s). See "Replacing the Hard Drive(s)" on page 25. Replace the base cover. See "Replacing the Base Cover" on page 15. Replace the battery pack. See "Replacing the Battery Pack" on page 13. Replace any installed card or blank from the Media-Card Reader.
System Setup Overview Use the system setup to: • Get information about the hardware installed in your computer, such as the amount of RAM, the size of the hard drive, and so on • Change the system configuration information • Set or change a user-selectable option, such as the user password, type of hard drive installed, enabling or disabling base devices, and so on CAUTION:...
Displays the system time. System Time (hh:mm:ss) Displays the system date. System Date (mm/dd/yyyy) Displays the model number of your computer. Alienware Displays the Service Tag of your computer. Service Tag Displays the BIOS version. BIOS Version Displays the EC firmware version.
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Main Menu (Continued) Displays the discrete graphics. Discrete Graphics Displays the total memory available in your Total Memory computer. Displays the memory size installed in DIMM A. Memory Bank 0 Displays the memory size installed in DIMM B. Memory Bank 1 Displays the memory size installed in DIMM C.
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Advanced Menu (Continued) Allows you to enable or disable the on-board LAN Integrated Network controller. • Disabled: Internal LAN is disabled and is not visible to the operating system. • Enabled: Internal LAN is enabled. Allows you to enable or disable the internal high High Definition Audio definition audio device.
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Advanced Menu—Performance Options Allows you to enable or disable the global overclocking feature. • Disabled: The overclocking feature is disabled. • Enabled: Displays additional overclocking options. Allows you to modify the CPU flex ratio with Non-Turbo Flex Support Turbo Mode disabled. Appears when Non-Turbo Flex is enabled and Flex Ratio Override allows you to specify the flex ratio for all CPU...
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Wireless Menu Allows you to enable or disable the internal Bluetooth Bluetooth device. • Disabled: The internal Bluetooth device is disabled and is not visible to the operating system. • Enabled: The internal Bluetooth device is enabled. Allows you to enable or disable the internal Wireless Network wireless device.
Boot Menu Use the up- or down-arrow keys to change the boot device priority. You can choose from: Hard Drive USB Storage CD/DVD/BD Removal Devices Network Exit Menu Allows you to exit System Setup and save your Exit Saving Changes changes.
• USB Storage Device — Insert the memory device into a USB connector and restart the computer. When F12 Boot Options appears in the lower-right corner of the screen, press <F12>. The BIOS detects the device and adds the USB flash option to the boot menu.
Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: Turn on the computer. support.dell.com/support/downloads Go to Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of your computer.