Table of Contents
Advertisement
99
Update and reset
§ Make sure your phone is set with the correct date and time. This determines
which new updates you'll need. For details, see
page 99.
§ Check the current software version of your phone. Some updates require your
phone to have a particular software version. On the Start screen, slide to the left
and tap Settings > about > more info. The screen will show details about the
phone software.
Installing an update
When you see the notification about an available software update, you can update
your phone right away. Or you can dismiss the notification and update some other
time. Your phone will remind you again in a few days.
Have you prepared your phone for the update? If you haven't, please see
for a software update
Correcting the date and time
If you're having trouble installing a software update, your phone may not have been
set with the correct date and time. In most cases, the date and time is set
automatically. But if it's not, you can set it manually.
1. On the Start screen, slide to the left.
2. Tap Settings > date+time.
3. Turn off Set automatically.
4. Set the correct time zone, date, and time.
Factory reset
A factory reset is not a step to be taken lightly. It'll remove your primary Microsoft
account and you may lose data if it has not been synced. Be sure to back up any data
and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information, which may be recoverable by others.
Performing a factory reset via settings
The most convenient way to do a factory reset is via the settings.
1. On the Start screen, slide to the left.
2. Tap Settings > about.
3. Tap reset your phone, and then tap yes.
on page 98 on what you should check and prepare.
Correcting the date and time
on
Preparing
Advertisement
Table of Contents
