Contents Contents Unboxing Your phone Back cover microSIM card Storage card Battery Switching the power on or off Setting up your phone Activate your phone Setting up your phone for the first time Account setup Getting contacts into your phone Your first week with your new phone Features you'll enjoy Start screen...
Page 3
Contents Starting a three-way call Call history Turning airplane mode on or off People Keeping in touch Importing contacts from your SIM card Adding a new contact How do I add an extension number to a contact number? Jumping to a section in the contacts list Filtering your contacts list Merging contact profiles Searching, editing or deleting...
Page 4
Creating a calendar appointment Creating a new to-do task Displaying and syncing calendars More apps What can I do in the HTC hub? What's in the Office hub? Creating and sharing notes Xbox LIVE in the Games hub Bluetooth and NFC...
Page 5
Contents Security Protecting your SIM card with a PIN Protecting your phone with a password Making your phone safe for kids Setting up Kid's Corner Launching Kid's Corner Closing and disabling Kid's Corner Update and reset How to get and install updates Preparing for a software update Installing an update Factory reset...
Conventions used in this guide Conventions used in this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
Page 7
Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
Page 8
For health, safety, and regulatory information, please read the Safety and regulatory guide that’s included in the box. In addition to this user guide, you can find help information, FAQs, and more in www.htc.com/support. ® To learn a lot more about using Windows Phone, open Help+Tips on your phone.
Unboxing Unboxing Your phone 1. BACK 2. START 3. USB connector 4. SEARCH 5. CAMERA 6. VOLUME 7. Proximity sensor 8. Notification LED 9. Earpiece and speaker 10. POWER 11. 3.5mm headset jack 12. Front camera If you want to use a screen protector, please don’t cover and block the proximity sensor.
Unboxing Back cover Removing the back cover Remove the back cover to access the SIM card and microSD ™ card slots. Make sure to switch off your phone before removing the back cover. 1. Hold your phone securely with the back panel facing you. 2.
Unboxing Replacing the back cover 1. Align the back cover tabs with the holes near the bottom of the phone. 2. Push the back cover with your thumbs until it locks into place. Make sure that there are no gaps around the phone. microSIM card Your phone uses a pre-installed micro SIM card.
Page 12
Unboxing Removing the microSIM card Make sure to switch off your phone before removing the microSIM card. 1. Take the back cover off. 2. Push the microSIM card in the slot until you hear a click. 3. Press the locking tab with your finger and the microSIM card will eject. 4.
Unboxing Storage card Use a storage card to store your photos, videos, music, and more. Inserting the storage card 1. Take the back cover off. 2. Insert the microSD card into the storage card slot with its gold contacts facing down and push it until it clicks into place.
Page 14
Unboxing 3. Press the locking tab with your finger and the storage card will eject. 4. Slide the storage card out from its slot. microSD...
Unboxing Battery Your phone uses a rechargeable, non-removable battery. How long the battery can last before it needs recharging depends on how you use your phone. The features and ® accessories you use can affect battery life. For example, leaving your Bluetooth connection always on uses more power.
Unboxing Switching the power on or off Switching the power on Press the POWER button. When you turn on your phone for the first time, you’ll need to set it up. Switching the power off 1. Press and hold the POWER button until you see the message, slide down to power off.
Setting up your phone Setting up your phone Activate your phone Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on the Sprint network. §...
Setting up your phone 3. Tap add an account, and then tap the type of account you want to set up. 4. Follow the onscreen instructions to set up your account. Syncing an account If you're not seeing your most recent email messages or status updates in an account, you can manually sync the account to download them.
Your first week with your new phone Your first week with your new phone Features you'll enjoy Keep up to date with your family and friends, and share what's going on in your life. Hear what you've been missing in your music. And more. Make your phone as unique as you are Personalize your Start screen with what's important and unique to you.
Your first week with your new phone Start screen Up front on the Start screen, you'll see live tiles that continuously update and show what’s most personal to you. You’ll see your photo album, how many new text and email messages you have, and more. §...
Your first week with your new phone Touch gestures Use touch gestures to get around your phone. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold Press and hold an item to view available options (for example, additional keys on the keyboard).
Page 22
Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving from the Start screen to the apps list.
Your first week with your new phone Pinch the screen to zoom out of the picture or text. Motion gestures Use motion gestures to mute the ringer and more. Flip to silence When a call comes in you can turn your phone over to mute it.
Your first week with your new phone Set volume to automatically rise while in your pocket or bag On a noisy street and can't hear your phone ringing in your bag? You can set your phone to automatically detect when it's in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments.
Your first week with your new phone Sleep mode Sleep mode saves battery power by putting your phone into a low power state while the display is off. It also stops accidental button presses when your phone is in your bag or pocket.
Your first week with your new phone Changing your lock screen wallpaper Browse the collection of preset wallpapers or choose from photos that you've taken with the camera. 1. On the Start screen, slide to the left. 2. Tap Settings > lock screen. 3.
Your first week with your new phone Adding custom ringtones Copy your ringtone collection from your computer to your phone and select a customized ringtone. Only non-DRM MP3 files that are less than 30 MB can be set as phone ringtones. 1.
Your first week with your new phone Taking a screenshot Want to show off your high game score, write a blog post about your phone's features, or post a status update about a song you're playing? It's easy to take a picture of the screen.
Your first week with your new phone Windows Store In Windows Store, it’s easy to download and purchase apps that fit your needs. A wide collection of free and paid apps is available, from everyday apps, powerful business apps, to fun games. You can also purchase songs. From the Start screen, slide to the left and tap Store to start shopping.
Page 30
Your first week with your new phone 5. Tap speech. 6. Make sure the Play audio confirmations switch is turned on. This makes your phone speak aloud to inform you of incoming phone calls. 7. To make your phone read text messages to you, tap the Read aloud incoming text messages box.
Camera Camera Camera basics Whether traveling for business or fun, enjoy taking photos and videos with the camera. § From the Start screen, slide left and then tap Camera to open the Camera app. § Or press the CAMERA button. Did you know you can open the Camera app even if the display is off or locked? Just press and hold the CAMERA button.
Camera Zooming Before taking a photo or video, you can zoom in or out of your subject. Simply spread or pinch on the screen to zoom in or out. Changing settings 1. Tap > photo settings or video settings to choose from various resolutions. 2.
Camera Recording video You can record videos in either portrait or landscape orientation. For the best viewing experience of your videos, the most ideal way is to capture them in landscape. 1. Open the Camera app. 2. Tap to switch to video mode. You'll see a video counter on the screen. 3.
Phone calls Phone calls Making a call If you assigned a PIN (personal identification number) to your SIM card, you’re asked to enter the PIN. If you enter the wrong PIN three times, your SIM card is blocked. Don't worry. Just contact Sprint and ask for the PUK (PIN Unblocking Key).
Phone calls 4. Enter the following on the keypad: § Country or region code § Area code (without the 0 at the beginning) § Phone number 5. Tap call. Receiving calls When you receive a phone call, the Incoming call screen appears. Answering a call §...
Phone calls Switching between calls If you’re already in a call and accept another call, you can choose to switch between the two calls. 1. When you receive another call, tap answer to accept the second call and put the first call on hold.
Phone calls Adding a new phone number from the call history to your contacts 1. On the Start screen, tap 2. Tap the phone number that you want to save and then tap 3. Tap to create a new contact. 4.
People People Keeping in touch The People hub is more than just your address book. It's also where you can keep up with your social networks and stay in touch with the people you care about most. 1. On the Start screen, tap the People tile. 2.
People 4. Tap each item (such as name, phone, email) and then enter the information. After entering information for each item, make sure to tap to save it. 5. Tap add photo to assign a picture or use the camera to take a picture of your contact.
People Merging contact profiles In People, you might have two or more versions of the same contact. This is usually because you have the contact's profile on different social network or email accounts. In most cases, your phone will combine contact profiles automatically. For those that are not combined, you can link them manually.
People 3. If this is a linked contact (someone with multiple accounts that show up as one entry in your contacts list), tap the account you want to edit. 4. Edit or add new information for the contact. After entering new information for an item, remember to tap to apply the changes.
Page 42
People Inviting contacts to a room 1. Tap the room you want to invite contacts to. You can't invite people unless you are the owner of the room. 2. Tap > 3. Tap the contact you want to invite. 4. To invite another contact, tap 5.
People Organizing your contacts into groups Groups help you to filter your social networks. Groups also make it easier to send out the same email and text message to more than one contact. When you create a group, it shows up on the together screen. Tap a group and you'll see the group members and their social networking updates, along with options for group email, texting, and chat.
People Rearranging group tiles Don't want to view group members in alphabetical order? You can arrange the group member tiles any way you like. 1. Tap the group you want to change. 2. Press and hold a contact until the tile floats. 3.
People Posting to social networks You can post messages to your social networks and comment or like other people's posts. You can also check in to share your location with friends. Go to Settings > email + accounts to check what types of social network accounts can be set up on your phone.
People 5. Tap the Share on Facebook with box to set your Facebook privacy level. 6. Tap to check in. Filtering social updates Flooded with updates? Try viewing posts from one social network at a time. Or you can hide the updates from one or more of your social networks. §...
Keyboard Keyboard Using the onscreen keyboard When you start an app or select a field that requires text or numbers, the onscreen keyboard becomes available. Tap anywhere onscreen where you can type and the keyboard appears automatically. After you've finished using the keyboard, press to close it.
Keyboard Moving the cursor To place the cursor in the middle of the text you've already entered, press and hold near the text you want to change until a cursor appears, and then drag your finger to move the cursor exactly where you want it. Entering words with predictive text The onscreen keyboard has predictive text to help you type quickly and accurately.
Messaging Messaging Texting and chatting in one place With the Messaging app, you can both text and chat in one place. Whether your friends and family are on their mobile phone or at their computer, you can send them text messages or Microsoft Messenger instant messages. You can also start a Facebook chat.
Messaging 5. Tap the box that says type a message, and then enter your text. 6. Tap to send it. When adding recipients, you can also: § Tap , and then select a contact group. The Group text option (if turned on in the app's settings) can help keep replies in one thread when you're texting with a group of people.
Messaging 4. Tap to attach any of the following: Picture Tap picture, and then choose an existing photo or tap take a photo and attach it. The picture is automatically resized when you attach it to a text message. Video Tap video, and then choose an existing video.
Messaging Why can't I reply to my friend using Facebook or Messenger on the same thread? If you're friends with someone on Facebook or Messenger, you may have several different contact profiles for the same person. Their phone number, Facebook, and Messenger info may be stored as different contacts on your phone.
Email Email Adding your Microsoft account When you first set up your phone, you're asked to sign in with your Microsoft account. If you didn't sign in then or if you have more than one Microsoft account, go to Settings to set up your primary Microsoft account or additional accounts. 1.
Email 5. Enter your email address and password. ® § If you're adding your Google Account, you can choose to sync email messages only or sync your Google contacts and calendar as well. § If you're setting up other POP3 or IMAP accounts, your phone can only sync email from those accounts.
Email Checking email After you've set up your email accounts, a new tile for each account will be added to the Start screen. 1. To open an email account, tap its tile on the Start screen. If you don’t see the tile, slide left from the Start screen, and then tap your email account in the apps list.
Email Unlinking an inbox 1. Tap > linked inboxes. 2. Under this inbox, tap the email account you want to remove from the unified inbox. 3. Tap unlink. Sending email 1. Open the email account that you want to use for sending your email. 2.
Email Managing email messages Deleting, moving, flagging, or marking several email messages 1. Tap 2. To quickly select all email messages in a conversation, select the top one (the one that shows the subject and number of messages). Or to select individual email messages, tap their respective check boxes. 3.
Photos, videos, and music Photos, videos, and music Photos About the Photos hub On the Photos hub, you can view the photos and videos you captured with the camera, flip through online albums, or catch up with your friends' latest snapshots. 1.
Photos, videos, and music Changing the background on the Photos hub You can pick out any photo to use as the background on your Photos Hub — even photos from online albums. Better yet, your Photos hub can also show a rotating selection of your favorite pictures.
Photos, videos, and music 3. Tap choose picture. 4. Open the album where the photo you want to edit is located, and then tap the photo. 5. To see what's available, slide left or right across the thumbnails of the various effects.
Page 61
Photos, videos, and music Adding or removing a favorite station To quickly tune into radio stations that you like, add them to your favorites. 1. Tune in to a station. 2. Tap to add the station as a favorite. To remove from your favorites, tap Listening to a favorite station 1.
Sync and Backup Sync and Backup Keeping things in sync It's easy to get your photos, videos, music, documents, and more from your computer to your phone (and vice versa). If you are using... Do this... Windows 8 Plug your phone into your computer with the cable, and the Windows Phone app will install automatically.
Internet connections Internet connections Data connection When you turn on your phone for the first time, it will be automatically set up to use the Sprint mobile network. Turning the data connection on or off Turning your data connection off can help save battery life. However, if you don’t have data connection turned on and you’re also not connected to a Wi‑Fi network, you won’t receive automatic updates to your email, social network accounts, and other synchronized information.
Internet connections Wi‑Fi To use Wi‑Fi, you need access to a wireless access point or “hotspot”. The availability and strength of the Wi‑Fi signal will vary depending on objects, such as buildings or simply a wall between rooms, the Wi‑Fi signal has to pass through. Connecting to a Wi‑Fi network 1.
Internet connections Disconnecting from a Wi‑Fi network 1. On the Start screen, slide to the left. 2. Tap Settings > Wi-Fi. 3. Tap the Wi-Fi networking On/Off switch to turn Wi-Fi off and disconnect from the wireless network. You can also press and hold the network name and then tap delete to disconnect. But this removes the security settings if it's a secured network, and you'll need to enter them again next time you reconnect to this Wi‑Fi network.
Search and Web browser Search and Web browser Ways you can search the Web ® Just press to search the Web using Bing Besides typing what you want to search, you can do much more with Bing: § Search the Web by voice. To find out more, see Using speech on your phone page 29.
Search and Web browser Under the web results, you can scroll up or down to see different kinds of results, such as news, related searches, apps, products, flight status, and more. The types of results displayed will depend on what you've entered and searched for. Scanning codes, tags, and text Want to scan and search for something? Using Bing Vision, you can use the camera to scan lots of things you see, and then search for those things on the Web.
Page 68
Search and Web browser Searching by scanning text You can scan text and then search the Web using the scanned words. Or you can have the text translated. 1. Press 2. On the Bing Search screen, tap 3. Point the camera at the text you want to scan, and then tap scan text. 4.
Search and Web browser Opening and navigating web pages Internet Explorer Mobile makes it quick and easy to surf the Web on the go. By using tabs, you can open multiple web pages and switch between them quite easily. Opening a web page 1.
Search and Web browser Music search Songs you hear on the radio, or when you're out and about, don't need to be a mystery anymore. You can search for music that's playing to find out more about it, such as the song title, artist, album, and ways to listen to or buy it. §...
Maps and location Maps and location Location services Turning on location services You can choose to turn on location services to allow apps to use your location information and provide you with a rich mobile experience. For example, your GPS location can be stored on the photos that you take with the Camera app.
Maps and location Finding your location Before you can find your location and see it on the map, you need to turn on location services in the settings first (if you declined when the Maps app asked to access and use your location). 1.
Page 73
Maps and location What are pushpins? Pushpins are handy for remembering places you want to visit, getting directions, or sharing location info. They're automatically shown on the map when you search for places. You can also manually add a pushpin. When you tap a pushpin for a store, restaurant, or other point of interest, the about screen opens and displays additional info, such as the street address, directions,...
Maps and location Getting directions Get detailed directions to your destination. When viewing directions in Maps, you'll see the total distance and estimated travel time to help you plan ahead. Certain features may not be available in some countries or regions. 1.
Maps and location Local Scout About Local Scout New to the area or just looking for something new to do? Local Scout can help you find nearby restaurants, shops, and things to do. You can get relevant info about the different places to help you decide where to go.
Calendar Calendar What you can do in Calendar Never miss an important date again. You can sync your existing calendars from your email accounts to your phone and see them in the Calendar app. You can also add new appointments, create your to-do list, and respond to invitations that people send you.
Calendar Quickly creating an appointment on a time slot If you don't need too much detail on your appointment, you can quickly create an appointment by just selecting a time slot and typing a subject right on the calendar. 1. In the Calendar app, go to day view. 2.
Calendar 5. To set a reminder, turn Reminder on, and then choose a date and time. 6. Tap to save. If you've set a due date, you'll see your to-do task in that date's agenda view. You'll also see your to-do task in the day view of your set reminder date and time. Displaying and syncing calendars You can choose which calendars to show or hide in the Calendar app, and which ones to keep synchronized.
More apps What can I do in the HTC hub? In the HTC hub, you can check weather forecasts, stock updates, and the latest news. Checking weather Shirt or sweater? Check the local weather in the HTC hub before you head out.
More apps Adding a city 1. On the HTC hub weather screen, scroll down the list to check what cities have already been added. 2. Tap 3. Enter the name of a city or country. As you type, matching locations are shown.
Page 81
Easy. Just pin the stock quote or index to your Start screen. 1. On the Start screen, slide to the left. 2. Tap HTC. 3. Flick left to go to stocks. 4. Press and hold a stock quote or index that you want to place on your Start screen, and then tap pin to start.
Page 82
Don’t get left behind with yesterday’s stories. Subscribe to news feeds that cover breaking news, sports, top blogs, and more. Subscribing to news channels 1. On the Start screen, slide to the left. 2. Tap HTC. 3. Slide left or right until you see the list of subscribed news channels.
Page 83
More apps 4. To subscribe and add a news channel, tap 5. You can: § Tap a category, and then select one or more channels to subscribe to. After you've finished selecting, press twice to return to the list of subscribed channels.
More apps What's in the Office hub? Microsoft Office Mobile includes mobile versions of Microsoft Office applications. You'll find them in the Office hub. You can also use the Office hub to access and edit documents that are stored online. 1.
More apps 5. Compose your note. § Tap on the note and start typing your text. § Tap to create a to-do list. § Tap to create a bulleted list. To format text in your note or to change a bulleted list to a numbered list, tap and then select the option you want.
More apps Xbox LIVE in the Games hub Gaming on your phone is a truly social experience. With Xbox LIVE ® , Microsoft's gaming service, play games with your friends and use your avatar and gamer profile to keep track of game scores and achievements online through the Games hub. Xbox LIVE or Store may not be available in some countries or regions.
Bluetooth and NFC Bluetooth and NFC Connecting a Bluetooth accessory You can connect a variety of Bluetooth accessories such as headsets, car kits, or speakers to your phone. § To listen to music, use an accessory such as a Bluetooth stereo headset that supports the A2DP profile.
Bluetooth and NFC Unpairing If you no longer want to use a connected accessory with your phone, you can unpair and remove it from your phone. Make sure to disconnect the accessory before unpairing. 1. On the Start screen, slide to the left. 2.
Bluetooth and NFC Using NFC Before using NFC, you must enable Bluetooth. 1. Follow the steps for the item you want to share: Contact 1. Select a contact to share. 2. Tap > share contact > Music 1. In Music+Videos, slide to the songs list. 2.
Settings Settings Attentive phone features When your phone rings or during a call, it can sense and automatically respond to your actions or environment. You can go to the settings to find out what smart features your phone has in store for you. 1.
Settings Changing display settings Adjusting the screen brightness manually 1. On the Start screen, slide to the left. 2. Tap Settings > brightness. 3. Tap the Automatically adjust On/Off switch to turn it off. 4. Select the Level of brightness to use. Setting the time delay before the screen turns off After a period of inactivity, the screen turns off automatically to save battery power.
Settings Changing the phone language and region format The first time you set up your phone, it prompts you to choose a language. You can change the language setting at any time. 1. On the Start screen, slide to the left. 2.
Settings Uninstalling an app If you're running out of phone storage, free up some space by removing apps you no longer use. Uninstalling an app also removes any information the app contained. Please remove apps with care. Most preinstalled apps cannot be uninstalled. 1.
Settings Locating the IMEI/MEID or serial number of your phone Do any of the following to find your phone's IMEI or MEID: IMEI/MEID or serial Remove the back cover and check the sticker on the back of number the phone. IMEI/MEID only §...
Security Security Protecting your SIM card with a PIN Add another layer of security by assigning a PIN (personal identification number) to your SIM card. Make sure you have the default SIM PIN provided by your mobile operator before continuing. 1.
Security 3. Tap the Password On/Off switch to turn it on. 4. Enter your password in both the New password and Confirm password boxes. 5. Tap done. Making your phone safe for kids Your phone is a great way to entertain your kids. Use Kid's Corner to prevent accidental calls while kids play with your phone.
Security Closing and disabling Kid's Corner Close and disable Kid's Corner if you no longer need it. 1. From the Kid's Corner screen, briefly press the POWER button to turn off the display and switch the phone to Sleep mode. 2.
Update and reset Update and reset How to get and install updates From time to time, software updates may be available. Your phone can check and notify you if there’s a new update. Setting update notification and downloading option You can set your phone to notify you when new updates are available for your phone. You can also allow your phone to automatically download those updates.
Update and reset § Make sure your phone is set with the correct date and time. This determines which new updates you'll need. For details, see Correcting the date and time page 99. § Check the current software version of your phone. Some updates require your phone to have a particular software version.
Page 100
Update and reset Performing a factory reset using phone buttons If you can’t turn your phone on or access settings, you can still perform a factory reset by using the phone's buttons. 1. Turn the power off. 2. Press and hold the VOLUME DOWN button, and then briefly press the POWER button.
All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners. Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material.
Index Index - merging Symbols - searching - roaming - turning on or off Data connection - roaming - turning on or off Airplane mode Date and time Appointment - regional format - creating - setting manually Apps Delete - managing - account - settings - contact groups...
Page 103
Mute microphone in a call Games hub Google Account News feeds Notification sounds Hands free Hard reset Office hub Home screen OneNote HTC hub Online accounts Outlook email International calls Internet connection Pairing - data connection Password lock - Wi-Fi People...
Page 104
Index Store Sync Radio - email sync settings Regional setting Reset Ringer Text messages Ringtone Themes - changing To-do task 24, 91 - volume - creating Roaming Translation Screen Vibrate - adjusting screen brightness Videos - setting delay before screen turns - sharing 58, 60 - watching...