Ricoh Pro C5100s User Manual page 171

Problem
Cannot use Web Image
Monitor to print documents
stored in Document Server.
The function does not run or
cannot be used.
The function does not run or
cannot be used.
Paper is bent.
The print image is not
properly positioned on the
paper.
The print image is not
properly positioned on the
paper.
Causes
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
If you are not able to carry
out your job, it may be that
the machine is being used
by another function.
The function cannot be
performed while the Address
Book is being backed up
from Web Image Monitor or
other tools running on the
computer.
Paper may be bent when it is
ejected from the finisher
upper tray.
The machine has not
detected the paper type
and/or width correctly.
The print position is not
aligned properly.
When You Have Problems Operating the Machine
Solutions
• For details about specifying print
volume limits, see Security Guide
.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting
Wait a while. When the Address Book
backup is complete, the function will
be performed.
Change the output tray to the finisher
shift tray.
Contact the machine administrator or
your service representative.
Contact the machine administrator or
your service representative.
.
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