Internal & External Speaker Failure
If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective
FRU:
S TA R T
C heck M B
S P K cable
C heck S P K
m odule
S w ap M B
Figure 4-6. Internal Speaker Failure
Sound Problems
Perform the following, one at a time.
1. Boot the computer.
2. Navigate to Start
Check the Device Manager to determine that:
The device is properly installed
There are no red X or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click the volume icon on the task bar
Drag the slider to 50. Confirm that the volume is not muted.
4-10
R eassem ble the
N G
S P K cable to M B
S w ap R eassem ble
N G
The S P K m odule
Control Panel
0
S TA R T
C heck I/O B oard
C onnection
C heck I/O
B oard O K?
S w ap M B
System and Security
R eassem ble I/O
N G
B oard FP C
N G
S w ap I/O B oard
System
Device Manager.
Troubleshooting
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