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Problem
Problem
The fl ash does
not fi re.
Some fl ash
Flash
modes are not
available.
The fl ash does
not fully light
the subject.
Pictures are
blurred.
Problem
images
Pictures are
mottled.
Playback
Problem
Problem
Pictures are
grainy.
Pictures
Playback zoom
unavailable.
No sound in
Audio
movie play-
back.
Possible cause
Possible cause
The camera is in a shooting mode where
the fl ash cannot fi re.
The batteries are exhausted.
The fl ash is off (X).
The camera is in a shooting mode where
the fl ash setting you want to use cannot be
selected.
The subject is not in range of the fl ash.
The fl ash window is obstructed.
The lens is dirty.
The lens is blocked.
a is displayed during shooting and the
focus frame is displayed in red.
b is displayed during shooting.
The ambient temperature is high and the
subject is poorly lit.
Possible cause
Possible cause
The pictures were taken with a diff erent
make or model of camera.
The pictures were taken at an image size of
k or with a diff erent make or model of
camera.
Playback volume is too low.
The microphone was obstructed.
The speaker is obstructed.
Solution
Solution
Choose a diff erent shooting mode.
Insert fresh or fully-charged spare batteries.
Choose a diff erent fl ash mode.
Choose a diff erent shooting mode.
Position the subject in range of the fl ash.
Hold the camera correctly.
Clean the lens.
Keep objects away from the lens.
Check focus before shooting.
Use the fl ash or a tripod.
This is normal and does not indicate a mal-
function. Choose a lower sensitivity.
Solution
Solution
—
—
Adjust playback volume.
Hold the camera correctly during recording.
Do not cover the speaker during playback.
Troubleshooting
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4
21
25
87
11
74
11
12, 18,
80
21
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