Calls Are Being Dropped - Samsung GT-S8500 User Manual

The touch screen responds slowly or
improperly
If the touch screen is not responding properly, try the
following:
•
Remove any protective covers from the touch screen.
Protective covers may prevent the device from
recognizing your inputs and are not recommended for
touch screen devices.
•
Ensure that your hands are clean and dry when tapping
the touch screen and tap the icons with your fingertip.
•
Restart your device to clear any temporary software
bugs.
•
Ensure that your device software is upgraded to the
latest version.
•
If the touch screen is scratched or damaged, take it to
your local Samsung Service Centre.

Calls are being dropped

When you are in areas with weak signals or poor reception,
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Troubleshooting
S8500_UM_Open.indb 144
you may lose your connection to the network. Move to
another area and try again.
Outgoing calls are not connected
•
Ensure that you have pressed the Dial key.
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone
number you are dialling.
Incoming calls are not connected
•
Ensure that your device is turned on.
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the
incoming phone number.
9/10/2010 11:47:38 AM