Support Menu; Self Diagnosis; Software Upgrade; Contact Samsung - Samsung 5 series User Manual

Support Menu

Self Diagnosis

: Use to check for picture
Picture Test (Yes / No)
■
problems and if the problem continues to occur check
the colour pattern.
: Use the built-in melody sound to
Sound Test (Yes / No)
■
check for sound problems.
✎
If you hear no sound from the TV's speakers,
before performing the sound test, make sure
Speaker Select is set to TV speaker in the
Sound menu.
✎
The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the
Troubleshooting : If the TV seems to have a problem,
■
refer to this description.
✎
If none of these troubleshooting tips apply, contact
the Samsung customer service centre.

Software Upgrade

Software Upgrade can be performed via when it is
connected to the internet or by downloading the latest
firmware from samsung.com to a USB memory device.
Current Version the software already installed in the TV.
✎
Software is represented as "Year/Month/Day_Version".
Software Upgrade
Current Version
By USB
By Online
Alternative Software
U Move E Enter R Return
button.
MUTE
2009/12/24_000359
►
----/--/--/--_------
Installing the Latest Version
By USB : Insert a USB drive
■
containing the firmware
upgrade file, downloaded
from www.samsung.com,
into the TV. Please be careful
not to disconnect the power
or remove the USB drive
until upgrades are complete.
The TV will be turned off
and on automatically after
completing the firmware
upgrade. When software is
upgraded, video and audio
settings you have made will
return to their default settings. We advise you to to write
down your settings so that you can easily reset them
after the upgrade.
By Online : Upgrade the software using the Internet.
■
✎
First, configure your network. For detailed
procedures on using the Network Setup, refer to
the "Network Connection" instructions.
✎
If the internet connection doesn't operate properly,
the connection may be broken. Please retry
downloading. If the problem persists, download by
USB and upgrade.
Alternative Software (backup): Displays the Software
■
version downloaded through By Online. During the
software upgrading, When the Upgrade will discontinue
from last step, this function be activated.
HD Connection Guide
Refer to this information when connecting external devices
to the TV.

Contact Samsung

View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centres, and how to download
products and software.
TV Side Panel
or
USB Drive
17
English