User Guide
View the amount of available storage space on your
smartphone
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Storage.
Related information
Tips: Freeing space to optimize your smartphone's performance,
View the amount of storage space used by media files
1.
On the home screen, click the Media icon.
2.
Press the
key > Memory Use.
Troubleshooting: Storage space and media
cards
My smartphone doesn't recognize my media card
Try the following actions:
•
Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a
media card into your smartphone, see the printed documentation that came with your smartphone.
•
In your media card options, verify that media card support is turned on.
•
In your media card options, if there's a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.
Related information
Turn on or turn off media card support,
Format your media card or built-in media storage,
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Storage space and media cards