Phone Shortcuts; Troubleshooting - Blackberry Storm 9530 User Manual

User Guide
7. Click Save.

Phone shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.
• To change your ringtone, from the Home screen, press the Send key. Press the Menu key. Click Set Ring Tone.
• To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key on the
right side of your device.
• To set up speed dial for a contact, in the phone application, press and hold a key.
• To insert a plus sign (+) when typing a phone number, press and hold 0.

Troubleshooting

I cannot make or receive calls
Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you cannot make calls and fixed dialling is turned on, check that the phone number for your contact appears in your fixed dialling
list or turn off fixed dialling.
• If you have travelled to another country and you have not changed your smart-dialling options, dial the full phone number, including
the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• Your device or your SIM card might support more than one phone number, even if you only have one phone number. Check that your
phone number is set as your active phone number.
• If you have more than one phone number associated with your device, check that the phone number that you want to make calls from
and receive calls to is set as your active phone number.
Related topics
Fixed dialling, 32
Call blocking, 31
Call forwarding, 29
Switch the active phone number, 36
My phone number appears as Unknown in the phone application
If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in
the phone application. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click SIM Card. Highlight the
phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Press the Enter key.
Phone
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