I cannot access my voice mail
•
Make sure your operator's voice mail number is correctly entered in "
numbers"
•
Try later if the network is busy
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full
•
Contact your network operator to check service availability and check MMS
parameters (see Page 50)
•
Verify the server centre number or your MMS profile with your operator
•
The server centre may be swamped, try again later
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
•
Install ALCATEL ONE TOUCH Android Manager first of all
•
Check that your USB driver is installed properly
•
Open the Notification panel to check if the Android Manager Agent has
activated
•
Check that you have ticked the checkbox of USB debugging in
Applications\Development\USB debugging
•
Check that your computer meets the requirements for ALCATEL ONE
TOUCH Android Manager Installation
•
Make sure that you're using the right cable from the box.
I am unable to download new files
•
Make sure there is sufficient phone memory for your download
•
Select the microSD card as the location to store downloaded files
•
Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible to other
users (see Page 80)
•
Make sure that the two phones are within Bluetooth's detection range
Settings\
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How to make your battery last longer
My
•
Make sure you follow the complete charge time (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact. Wait for at
least 20 minutes after removing the charger to obtain an exact indication
•
Switch on the backlight upon request.
•
Extend the email auto-check interval for as long as possible.
•
Update news and weather information on manual demand, or increase their
auto-check interval.
•
Exit background-running applications if they are not being used for a long
time.
•
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm after prolonged calls, game playing,
internet surfing or running other complex applications
•
This heating is a normal consequence of the CPU handling excessive data.
Ending above actions will make your phone return to normal temperature.
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