Alcatel One Touch 282 User Manual page 31

The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the
Volume key
• Check the network strength
• Make sure that the receiver, connector or speaker on your
phone is clean
I am unable to use the features described in the
manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an Alcatel
accessory
When I select a number from my contacts, the
number cannot be dialled
• Make sure that you have correctly recorded the number in
your file
• Make sure that you have entered the country prefix when
calling a foreign country
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I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete
some files or save the files in the phone contacts (i.e. your
professional or personal directories)
My callers are unable to leave messages on my
voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator's voicemail number is correctly
entered in "Number"
• Try later if the network is busy
The flickering icon is displayed on my standby
screen
• You have saved too many short messages on your SIM card;
delete some of them or archive them in the phone memory
SIM card PIN locked
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
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