Group Facilities; Group Hunting - Ericsson Premium User Manual

Group Facilities

38
Group Facilities
When you are working together in a team the following group
facilities can be very useful.

Group hunting

Your telephone can be included in one or several hunt groups. In a
hunt group all members are represented with one common
directory number. 16 hunt groups can be programmed, each
containing 1 to 20 members. A member can be either an extension
number, an operator console or a fictive number.
Please ask your system administrator if you require this function.
Note: The number of cordless extensions in a hunt group
are limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free extensions in
the group. The hunt order within the group can be changed to suit
your needs. If all members of the hunt group are busy, an incoming
call is being queued. If no one answers this call before the
programmed time, the call is forwarded to the programmed
answering position (e.g. operator).
Note: If all members in a hunt group are busy, the call-back
or intrusion functions are not available.
BusinessPhone – Premium Telephone