Troubleshooting - Cambridge Audio AZUR DacMagic 100 User Manual

To ensure bit perfect transfer use a playback application
that supports ASIO, WASAPI in Exclusive mode (if you
have Windows Vista or Windows 7) or some form of kernel
streaming.
This is a fast moving area so we would encourage you to
check the web for the latest media players to support these
more audiophile playback options.
To use ASIO you will need the Cambridge Audio Sound
Driver installed and the DacMagic 100 switched to USB
Audio 2.0.
No further settings are required as the driver automatically
supports ASIO transfer, all that is required is to load and
setup suitable ASIO enabled playback software.
ASIO (Audio Stream Input/Output) is a non Microsoft audio
driver protocol for Windows originally invented by Steinberg
ltd ASIO bypasses some of the normal audio path from the
playback application through the Windows audio system
(including the Kernel Mixer) for a more direct path to the
DacMagic 100.
You will need to install and use a suitable playback
application that supports ASIO output either natively or
via a plugin. One example of such an application with a
suitable plugin is Foobar, see http://www.foobar2000.org
for more details.
16

Troubleshooting

There is no power
Ensure the supplied AC adaptor is connected securely to
the PSU socket on the rear panel.
Ensure that the correct mains transformer is being used
and that it complies with the local electrical supply.
Ensure the mains plug is fully inserted into the wall socket
and is switched on.
There is no sound
Ensure that the amplifier is set correctly. Check that the
interconnects are inserted correctly. Check that the correct
digital input is selected (Incoming Sample Rate LED should
be on).
A low hum or buzzing sound can be heard
Power cords or lighting placed near this product. Analogue
inputs are not securely connected.
For USB try selecting the 'Lift' position by moving the
Ground/Lift switch.