Buick Verano Owner's Manual page 351

Model, year, color, and license
.
plate number of the vehicle.
Odometer reading, Vehicle
.
Identification Number (VIN), and
delivery date of the vehicle.
Description of the problem.
.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
Emergency Fuel Delivery:
.
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Lock-Out Service: Service to
.
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
®
OnStar . For security reasons,
the driver must present
identification before this service
is given.
Emergency Tow from a Public
.
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
Customer Information
Flat Tire Change: Service to
.
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
Battery Jump Start: Service to
.
jump start a dead battery.
Services Not Included in
Roadside Assistance
Impound towing caused by
.
violation of any laws.
Legal fines.
.
Mounting, dismounting,
.
or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles
.
driven on a non-public road or
highway.
13-11