Brother Wi-Fi Direct Manual page 20

Troubleshooting
Error messages when configuring Wi-Fi Direct from the control panel menu
Error Message
(For HL-3170CDW)
Connection Fail
(For MFC-9330CDW)
Connection Failed
(For HL-3170CDW)
Connection Error
(For MFC-9330CDW)
Connection Error
(For HL-3170CDW)
No Device
(For MFC-9330CDW)
No Device
(For HL-3170CDW)
Cannot Connect A
device is already
connected.
(For MFC-9330CDW)
A device is
already
connected. Press
[OK].
Cause
The Brother machine and your mobile
device cannot communicate during the
configuration.
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
The Brother machine cannot find your
mobile device.
Another mobile device is already connected
to the Wi-Fi Direct network when the
Brother machine is the G/O (Group Owner).
Action
 Move the mobile device closer to your
Brother machine.
 Move your Brother machine and the
mobile device to an obstruction-free
area.
 If you are using the PIN Method of WPS,
make sure you have input the correct
PIN code.
Make sure there are no other devices trying
to connect to the Wi-Fi Direct network and
then try to configure the Wi-Fi Direct
settings again.
 Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
 Move the mobile device closer to your
Brother machine.
 Move your Brother machine and the
mobile device to an obstruction-free
area.
 If you are manually configuring the Wi-Fi
Direct network, make sure you have
entered the correct password.
 If your mobile device has a configuration
page for how to obtain an IP address,
make sure the IP address of your mobile
device has been configured via DHCP.
After the current connection between your
Brother machine and another mobile device
has shut down, try and configure the Wi-Fi
Direct settings again. You can confirm the
connection status by printing the Network
Configuration Report uu Network User's
Guide: Printing the Network Configuration
Report.
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