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Troubleshooting
Redial does not work
Make sure the call list in the phone is not empty.
•
•
Make sure the correct calling device is selected.
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Make sure your phone or other device supports the Bluetooth handsfree profile.
I cannot answer a second call
•
Make sure your phone supports the Bluetooth handsfree profile.
Make sure the correct calling device is selected.
•
Music does not play in the headset
•
Make sure your phone or other device is paired with the headset. You may have to
restart the media player and select to use the headset.
•
Make sure the correct music source is selected.
The radio does not play in the headset
•
Make sure the FM radio is selected as the music source.
The headset turns off automatically
•
The battery level is too low. The headset beeps approximately 10 minutes before it turns
off. Charge the battery.
Unexpected behaviour
Reset the headset.
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No connection to the phone
Make sure the headset is charged and within range of the phone. A maximum distance
of 10 metres (33 feet), with no solid objects in between, is recommended. Check the
Bluetooth settings in the phone, and reset if necessary. Pair the headset with the phone
again.
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