Nproblems And Solutions Guide - Fisher-Price Power Wheels C3493 Owner's Manual With Assembly Instructions

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Owner's manual (24 pages)

Table of Contents

PROBLEMS AND SOLUTIONS GUIDE

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a

problem, please contact Power Wheels

Friday. Or, contact your local Power Wheels

www.powerwheels.com, or call 1-800-348-0751.

PROBLEM

Vehicle does not run

Vehicle was running but

suddenly stopped

Consumer Relations, toll-free at 1-800-348-0751 between 8 AM and 6 PM (EST) Monday through

authorized service center. For the location nearest you, please visit us on-line at

POSSIBLE CAUSE

Undercharged battery

Charger is not working

Tripped thermal fuse

Loose wire or loose connectors

Dead battery

Electrical switch damage

Motor damage

Loose wire or loose connectors

Tripped thermal fuse

SOLUTION

Charge the battery. A new battery should have been charged for at

least 18 hours before using the vehicle for the first time. After first-

time use, recharge the battery for at least 14 hours after each use.

Never charge the battery longer than 30 hours.

Check all connectors. Make sure the charger connector is plugged

into the battery, and that the charger is plugged into the wall.

Make sure power flow to the wall outlet is "ON".

There is no sure way to tell if your charger is working unless you

have a volt meter. If you suspect there is a problem with your

charger, contact your local Power Wheels

center. They can test your charger for you.

Each Power Wheels

6 volt battery has a built-in thermal fuse. A

thermal fuse may "trip" and shut down operation of the vehicle if

the vehicle is overloaded or the driving conditions too severe. The

fuse will automatically reset itself after approximately 25 seconds,

allowing the vehicle to resume normal operation. To avoid repeated

automatic shutdowns, do not overload the vehicle by exceeding

the 65 lb. maximum weight capacity or by towing anything behind

the vehicle. Do not drive up hills or run into fixed objects, which

can cause the wheels to stop spinning while power is still being

supplied to the motors. If a thermal fuse continually trips, contact

your local Power Wheels

authorized service center.

Check all wires and connectors. Make sure the motor harness

connector is plugged into the battery, and that there are no loose

wires around the motors.

If your battery is old or if you have not followed Battery Care

instructions, your battery may be dead. If you are unsure whether

or not the battery is dead, you can have it tested at your local

Power Wheels

authorized service center.

The electrical switches can become corroded due to exposure to

water or moisture, or can jam due to loose dirt, sand or gravel.

Contact your local Power Wheels

diagnosis and repair.