Follett D400A/W Installation, Operation & Service Manual
Follett D400A/W Installation, Operation & Service Manual

Follett D400A/W Installation, Operation & Service Manual

Follett corp. ice maker installation, operation and service manual

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Order parts online
www.follettice.com
Following installation, please forward this manual
T400A/W, MCD400A/W, R400A/W,
MFD400A/W, D400A/W Icemakers
Installation, Operation and Service Manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (800) 523-9361 • (610) 252-7301
Fax (610) 250-0696 • www.follettice.com
208600R13

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Summary of Contents for Follett D400A/W

  • Page 1 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (800) 523-9361 • (610) 252-7301 Fax (610) 250-0696 • www.follettice.com T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Icemakers Installation, Operation and Service Manual 208600R13...
  • Page 2 A return authorization number has been issued by customer service within 30 days after shipment. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s expense, new packaging.
  • Page 3: Table Of Contents

    Table of contents Welcome to Follett Corporation Specifications Installation Top mount icemakers (models T400A/W, MCD400A/W and MFD400A/W) Satellite-fill icemakers (models MCD400A/W, R400A/W) Ventilation Ice transport tube Start up Operation Cleaning Weekly exterior care Monthly condenser cleaning Semi-annual evaporator cleaning Service...
  • Page 4: Welcome To Follett Corporation

    Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary.
  • Page 5: Specifications

    Water shut-off recommended within 10 feet (3m), drain to be hard piped and insulated. Separate drains for icemaker and condenser. To prevent back flow, do NOT connect drains. Follett recommends installation of an activated carbon filter in icemaker inlet water line. Ambient Air temperature 100˚...
  • Page 6 Dimensions and clearances Entire front of icemaker must be clear of obstructions/connections to allow removal. 12" (305mm) clearance above icemaker for service. 6" (153mm) minimum clearance between exhaust side of icemaker and any adjacent equipment. MCD400A & R400A – 18" (457mm) minimum, 10 ft (3m) maximum clearance between discharge and air intake grilles.
  • Page 7: Installation

    Installation Icemaker performance is very sensitive to the quality of installation. To ensure proper performance, ease of service and warranty coverage, it is critical that you follow the requirements detailed in this manual. If you cannot meet these requirements or have questions, call our technical service group immediately at (800) 523-9361 or (610) 252-7301.
  • Page 8: Satellite-Fill Icemakers (Models Mcd400A/W, R400A/W)

    Installing Satellite-fill icemaker and rough-in utilities without optional slide-out accessory The requirements below are for icemaker installation without the Follett slide-out accessory. These procedures ensure that the icemaker can be easily removed as one unit for cleaning and maintenance. For installation with the slide-out accessory, refer to instructions to install icemaker and rough-in utilities with optional slide-out accessory.
  • Page 9 Field wiring diagrams for Satellite-fill icemaker installations All field wiring must be installed in accordance with NEC and local electrical codes. Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works. Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord and plug(s) and follow the appropriate field wiring diagram.
  • Page 10 Installing Satellite-fill icemaker and rough-in utilities with optional slide-out accessory The slide-out accessory allows the icemaker to be pulled out on a track from below a counter without disconnecting utilities. A leg supports the icemaker in the full-out position. If your order did not include a slide-out accessory proceed to icemaker ventilation and exhaust.
  • Page 11 Step 2 – Installing Satellite-fill icemaker on slide-out track A. When icemaker is shipped with slide-out track accessory (follow either A or B) 1. Connect inlet water, drain, and power supply to back of vertical utility panel. 2. Place icemaker on slide-out track assembly. 3.
  • Page 12 Front view 3/8" OD push-in condenser inlet 3/8" OD push-in condenser drain 3/8" OD push-in icemaker water inlet Side view (All customer field connections are made to rear of vertical 3/8" OD push-in condenser inlet utility panel) 3/8" OD push-in condenser drain 3/8"...
  • Page 13: Ventilation

    Satellite-fill icemaker ventilation and exhaust requirements Fabricator-supplied, custom air intake grilles must have 12" x 12" (305mm x 305mm) opening yielding 100 sq. inches (645 sq. cm) of open air space within duct perimeter. Block off any open area outside of the air duct. Intake air requirements —...
  • Page 14: Ice Transport Tube

    Satellite-fill icemaker ice transport tube installation Incorrect ice transport tube installation can result in wet ice and dispensing problems. Follow guidelines below to ensure correct installation. Call factory for assistance if you are unable to meet these requirements. General requirements Maximum length of tube run –...
  • Page 15 Additional ice transport tube connection specifications for Vision series ice and beverage dispensers Check to make sure bin signal on icemaker control board is switched to 24 volt connection. 1. Push one end of ice transport tube(s) through hole(s) provided in side of dispenser. 2.
  • Page 16: Start Up

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 17: Monthly Condenser Cleaning

    2. When reinstalling counter panels in front of remote icemakers, be sure that ventilation louvers line up with condenser air duct. Semi-annual evaporator cleaning (every 6 months) Solution A – Ice machine cleaner: Prepare one gallon (3.8L) of Follett SafeCLEAN ™...
  • Page 18: Service

    The icemaking process The Follett icemaker uses a stainless steel jacketed evaporator and operates on a continuous freezing cycle. Water is supplied to the evaporator from the water reservoir where the water level is controlled by a float valve. This valve also shuts off the water supply when the icemaker is not running.
  • Page 19: Technical Specifications

    Technical specifications (all models) Refrigeration system diagram condenser filter dryer thermostatic expansion valve Refrigeration pressure data Notes: 1) Water regulating valve is factory set at 225 PSIG head pressure. Readings within 10% of above table values should be considered normal. Air-cooled Icemaker Refrigeration Pressure Discharge Pressure/Suction Pressure...
  • Page 20: Gearmotor Data

    MCD400A/WBT, MCD400A/WHT and MFD400A/WBT wiring diagram Follett icemakers used on top of an ice storage bin have a slightly different circuitry. A diagram for these icemakers is shown below. The operational and diagnostic stages for these icemakers will be otherwise the same as the following stages 1 - 10.
  • Page 21: Electrical Control System Operation

    (Stages 7 - 10) for use in troubleshooting icemaker problems are shown. Follett icemakers used on top of an ice storage bin have a slightly different circuitry. The operational and diagnostic stages for these icemakers will be otherwise the same as Stages 1 - 10 that follow.
  • Page 22 Normal operation – Stage 2 The water sensor verifies water in the float. The Water OK LED (WTR) comes on. At the same time, the gearmotor, compressor, and condenser fan motor come on, lighting the Drive LED (DR) and compressor LED (C).
  • Page 23 Normal operation – Stage 4 Once the ice level control opens, the B-E LED goes out. After a 10 second delay the LED (C), compressor, and fan motor go off and the B-T LED comes on. (Should the ice level control not remain open for 10 seconds, the icemaker will continue to run.) The gearmotor continues to run for 60 seconds.
  • Page 24 Normal operation – Stage 6 When the dwell time of 20 minutes has expired, the B-T LED goes off. The icemaker will go through the normal start-up sequence when the bin level control signals the control board for ice. The WTR LED will remain on as long as the water sensor in the float reservoir senses water.
  • Page 25 Diagnostic sequence – Stage 8 If the restart is successful the 20M LED goes off, the 60 minute timer LED (60M) comes on. The 60M LED will remain on for 60 minutes from restart. A lighted 60M LED tells the technician that the icemaker has experienced an over-torque condition.
  • Page 26 Diagnostic sequence – Stage 10 If the water level in the float reservoir drops to an unacceptable level, the WTR LED will go out, shutting the icemaker off. Also, the BT LED will come on, preventing the icemaker from restarting for twenty minutes. If water is restored, the WTR LED will come back on and flash to alert the technician that water to icemaker has been lost.
  • Page 27: Refrigeration System

    T400W, MCD400W, MFD400W, R400W , D400W (water-cooled) Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container.
  • Page 28: Service Procedures

    Service procedures Evaporator disassembly (Fig. 7) 1. Disconnect power to icemaker. 2. Shut off water to icemaker. 3. Drain evaporator and float tank. 4. Disconnect plastic tubing from evaporator water inlet, drain pan stub, compression nozzle tubing and reservoir overflow tubing from secured clip.
  • Page 29: Troubleshooting

    1. Clean condenser. 2. Remove obstruction. 3. Clean evaporator. 4. Precool water and/or install air duct per Follett installation manual. 5. Provide proper exhaust air provisions per Follett installation manual. 6. Replace expansion valve. 7. Check for leaks; repair, evacuate, and weigh in correct charge.
  • Page 30: Troubleshooting

    11. Intermittent noises 1. Mineral build-up on evaporator surface. from evaporator. Corrective action 1. Eliminate kink and check that tube routing complies with Follett icemaker installation manual. 2. Adjust or replace control. 3. Replace complete run of ice transport tube.
  • Page 31: Replacement Parts

    Replacement parts Evaporator Part # Description 502735 Coupling, vee band, includes nut 502736 Bearing assembly, top 502110 Loop, ice compression, beveled (all icemakers except MFD400 series – see flaker-specific components below) 502737 Auger (all icemakers except MFD400A/W – see flaker specific components below) 502725 Evaporator (includes insulation jacket, 502740) 5 500496...
  • Page 32 Order parts online Air-cooled icemakers www.follettice.com...
  • Page 33 Air-cooled icemakers Part # Description 502724 Drier 501187 Condenser coil, A/C 502116 Water sensor 501986 Reservoir mounting bracket 500504 Float valve & reservoir 00141440 Drain kit, evaporator Evaporator (see page 35 for complete breakdown) 502079 Tubing, polypropylene, reservoir supply (sold by foot) 502078 Fitting, plastic, float valve (includes sleeve &...
  • Page 34 Order parts online Water-cooled icemakers www.follettice.com...
  • Page 35 Water-cooled icemakers Part # Description 502724 Drier 500537 Valve, water regulating (includes 501810) 501810 Iso-washer (for water regulating valve) 502116 Water sensor 500504 Float valve & reservoir 501986 Reservoir mounting bracket 502079 Tubing, polypropylene, reservoir supply (sold by foot) 502078 Fitting, plastic, float valve (includes sleeve &...
  • Page 36: Electrical Components

    Electrical components Part # Description 502780 Capacitor, start, compressor, 115V, 60Hz 501588 Relay start, compressor, 115V, 60Hz 502331 Board, control circuit, 115V, 60Hz 502116 Water sensor 502392 Switch, on/off, compressor 500514 Bin thermostat (MCD400A/WBT, MCD400A/WHT, MFD400A/WBT and MFD400A/WHT only) 501959 Board, stand off control (4 required) EARTH I.D.
  • Page 37 Water filter kits and cartridges 00130229 Follett QC4-FL4S water filter system (includes FL4S primary cartridge and head, coarse pre-filter and head, pressure gauge, flushing valve; assembled and installed on mounting bracket) 00130245 Follett FL4S primary replacement cartridge 00130211 Everpure coarse pre-filter cartridge...
  • Page 38 Replacement icemaker ordering matrix Dispenser models Dispensers with top mounted icemakers 50CT400A & 50HT400A 50HT400W & 50HT400W 25CT 400A & 25HT400A 25CT400W & 25HT400W 110CT400A 110CT400W Dispensers with remote icemakers 25CR400A & 25HR400A 25CR400W & 25HR400W 50CR400A & 50HR400A 50CR400W & 50HR400W 110CR400A 110CR400W All U150/VU155 series with air-cooled icemakers...
  • Page 40 801 Church Lane • Easton, PA 18040, USA Toll free (800) 523-9361 • (610) 252-7301 208600R13 ® ® Fax (610) 250-0696 • www.follettice.com 03/07...

Table of Contents