Troubleshooting Guide - Fisher-Price 3-IN-1 SMART SPORTS! R9701 User Manual

Troubleshooting Guide

Problem
No image on the TV
Low battery symbol
appears on TV screen
Response on TV from controller
is intermittent
Image is stretched or distorted
on a wide screen TV
15
Cause
TV or VCR/DVD is not set to
proper input
Batteries in the base are weak
or dead
Base battery compartment door
is loose
Plug-and-play cord is disconnected
No wireless connection (between
the base and the controller)
Batteries in the base are weak
Interference from another infrared
device (ie.: remote control)
Wide screen TV aspect ratio
set incorrectly
Solution
Press the channel down button on
the VCR/DVD or TV and check for
an INPUT channel below channel 2.
Use the menu system on your
TV or VCR/DVD to fi nd INPUT
or SOURCE. Change to INPUT
or SOURCE.
Refer to your TV's or VCR/DVD's
instruction manual.
Replace all batteries in the
base with four, new "AA" (LR6)
alkaline batteries.
Fully tighten the screw in the
battery compartment door.
Make sure both ends of the plug-
and-play cords are fully connected to
the base and your TV or VCR/DVD.
Controller power is not on. Slide
the power switch on the controller
ON .
Base/controller have automatically
shut off. Slide the power switch on
the controller OFF and then back
ON . Press the power switch
on the base to turn power OFF and
press again to turn power back ON.
Replace the batteries in the
base with four, new "AA" (LR6)
alkaline batteries.
Do not use the controller in the
same room when using this toy.
For best picture, do not use a 16:9
aspect ratio (stretched) wide screen
setting. This product is designed
for a regular screen TV with a 4:3
aspect ratio (display setting). When
viewed on a wide screen TV, you
will see black bars on the sides of
the image. For more information on
changing the aspect ratio, refer to
your TV owner's manual.