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Error Symptom
Diskette drive does not work.
Diskette drive read/write error.
Diskette drive LED comes on for more than 2
minutes when reading data.
Diskette drive LED fails to light, and the drive
is unable to access for more than 2 minutes.
Diskette drive test failed.
Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any
hard disk drive problems.
Hard disk drive test failed.
Hard disk drive cannot format completely.
Hard disk drive has write error.
Hard disk drive LED fails to light, but system
operates normally.
Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is
clean before diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED doesn't come on
but works normally.
CD/DVD-ROM drive LED flashes for more
than 30 seconds before LED shutting off.
Software asks to reinstall disc.
Software displays a reading CD/DVD error.
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Ensure the diskette drive is not set to None in the Disk Drives of
BIOS Setup.
Diskette drive power
Diskette drive connection/cable
Diskette drive
System board
Diskette.
Ensure the diskette drive is not set to Write protect in the
Security Options of BIOS Setup.
Diskette drive cable.
Diskette drive.
System board.
Diskette
Diskette drive connection/cable
Diskette drive
System board
Diskette
Diskette drive power
Diskette drive connection/cable
Diskette drive
System board
Diskette
Diskette drive
Diskette drive cable
System board
Hard Disk Drive
Enter BIOS Setup and Load default settings.
Hard disk drive cable.
Hard disk drive.
System board.
Enter BIOS Setup and Load default settings.
Hard disk drive cable.
Hard disk drive.
System board.
Enter BIOS Setup and Load default settings.
Hard disk drive.
With the system power on, measure the voltage of hard disk LED
connector.
Hard drive LED cable.
CD/DVD-ROM Drive
CD/DVD-ROM drive
CD/DVD-ROM may have dirt or foreign material on it. Check with a
known good disc.
CD/DVD-ROM is not inserted properly.
CD/DVD-ROM is damaged.
Action/FRU
Chapter 4
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