Troubleshooting - Rollei RCP-8427XW User Manual

Troubleshooting

Refer to the symptoms and solutions listed below before sending the camera for repairs.
If the problem persists, contact your local reseller or service center.
Symptom
The power does not come
on.
The battery runs out quickly. The battery is not fully charged.
The battery or camera feels
warm.
Even if I press the shutter
button, the camera does not
take a picture.
Images do not appear on the
LCD monitor.
Although it is set to auto
focus, it does not focus.
The contents on the memory
card cannot be played back.
Files cannot be deleted.
Even when the camera's
buttons are pressed, it does
not operate.
The date and time are
wrong.
Cannot download images.
Cause
The battery is not inserted.
The battery is exhausted.
The battery is not used for an
extended period of time after
being charged.
Long period of continuous use of
the camera or the flash.
The shutter button is not pressed all
the way down.
The memory card does not have
any free capacity.
The flash is charging.
The memory card is
write-protected.
LCD monitor is dark.
The lens is dirty.
The distance to the subject is
smaller than the effective range.
You played back a memory card that
was not formatted by this camera.
The file is protected.
The memory card is write-protected. Remove the write-protection.
The battery is running low.
The correct date and time is not set. Set the correct date and time.
The free space on the hard disk in
your computer may be insufficient.
No power supply.
Solutions / Corrective Actions
Insert the battery correctly.
Recharge the battery.
Fully charge the battery and
discharge it for at least one complete
cycle before use to maximize its
performance and lifetime.
Press the shutter button all the
way down.
Insert a new memory card, or
delete unwanted files.
Wait until the status LED is off.
Remove the write-protection.
Adjust the brightness of the
LCD monitor in the menu.
Wipe clean with a soft, dry cloth or
lens paper.
Get your subject within the effective
focus range.
Insert a memory card that was
formatted on this camera.
Cancel protection.
Recharge the battery.
Check whether the hard disk has
space for running Windows, and
if the drive for loading image files
has a capacity at least that of the
memory card inserted in the camera.
Use an AC power adapter.
Recharge the battery.
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