Seagate Technical Support Services - Seagate Hawk 4XL Installation Manual

Hawk 4XL Installation Guide, Rev. A 9

Seagate technical support services

If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
®
you need additional assistance with your Seagate drive or other
Seagate products, use one of the Seagate technical support ser-
vices listed below.
SeaFONE® 1-800-SEAGATE
Seagate's 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to commonly
asked questions, troubleshooting tips, and specifications for disc
drives and tape drives. This service is available 24 hours daily
and requires a touch-tone phone. International callers can reach
this automated self-help service by dialing 408-456-4496.
Online services
Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate's
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET™
You can obtain technical information about Seagate products
over the Internet from Seagate's World Wide Web home page
(http://www.seagate.com) or Seagate's ftp server (ftp://
ftp.seagate.com). You can also send E-mail with your questions
t o D is c S u p po r t @ S e a g at e . c om o r Tap e S u p p o r t @
Seagate.com.